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“A perfect stay!” 5 of 5 stars
Review of Hilton Bogota

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Hilton Bogota
4.5 of 5 Hotel   |   Carrera 7 # 72 - 41, Bogota, Colombia   |  
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Ranked #11 of 231 Hotels in Bogota
Bogota, Colombia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A perfect stay!”
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay at Hilton Bogotá and I am very pleased to have been there again. This hotel and its staff really care about your well-being during your stay. The front desk staff was always helpful and friendly helping with whatever we needed.

Regarding the room, as per Hilton standards, clean, tidy, organized, and spacious. The one thing one must take into account is that during the weekends, the hotel's bar is rather noisy and the rooms are not 100% sound proofed. Meaning you might hear some beats of the music as well as the cars in the avenues in front. Not really disturbing but something that will be appreciated when corrected.

A recommendation for the hotel is to offer free internet/wifi to the guests. It's 2014 and any hotel in the world should offer it.

Room Tip: Choose a room in a high floor to avoid noises from the street.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, yesterday
Dear Guest

Thank you very much to take the time to share your opinions about Hilton Bogotá. It’s good to know that our guest rooms and staff exceeded your expectations, and they have made feel you like home.

We will consider your comments regarding the noise. Referent to the internet price, we would like invite you to ask our reservations agent about the rates with breakfast and internet included.

One more time thanks and we hope to welcome you in a near future.

Sincerely

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
    115
    63
    4
    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Bogota is stylish and modern hotel with friendly English speaking staff and superb service. The reception staff are professional, very attentive and friendly The rooms are spacious and well set up for business travel with wifi and a large desk. Bathrooms are elegant and clean. The pool and spa/gym are beautiful if your desire to stay and relax. It is close to shopping and restaurants as well and their own excellent restaurant. Don't miss breakfast! The hotel is located in a family safe area where you feel that you can walk around if you would like. My wife and I first stayed here on our Honeymoon and I have been back to Bogota several times for business only making the mistake once to stay somewhere else. The Hilton is unfailingly excellent in attention and accommodations and you will not be disappointed.

Room Tip: Get a room on the East side, the view is great.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 3 days ago
Dear Guest

We are happy to know that Hilton Bogotá has exceeded your expectations and during your stay with us, you have had a good experience. Comments like yours make us feel proud and with wishes to continue to looking for the excellence.

We hope to have the chance to welcome you and your wife soon.

Best Regards.

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I took our two kids to Bogota for a visit with the family and also to take care of some business matters. The location of the hotel is quite convenient as it is right in the financial district and a few blocks from the Bogota Chamber of Commerce. The neighborhood to the east and the north is upscale with nice restaurants within walking distance. There is a mall just two blocks away, not great but it covers the basics.

We stayed on the 12th floor and had access to the Executive Lounge where we had daily breakfast and afternoon snacks. Overall the staff was incredible. They were always offering help with our kids, packages, strollers, etc. At the lounge, the staff quickly picked up with our preferences and made special efforts for those special needs when you travel with little kids (warming up bottles, special requests for our toddler on her eggs, etc.). Our hats off for all the folks at the lounge. They made us feel at our home away from home.

The hotel facilities are very nice. Parking was included as a benefit, something that is quite appreciated in Bogota where parking is expensive and you can't take your car out at all times (restrictions by license plate number). Our room was well appointed although a bit small for our family set up.

Overall we highly recommend the hotel next time you are in Bogotá!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 3 days ago
Dear Guest

We are happy to know that our Hotel and staff exceeded your expectations nd we could make you feel at home. It was a really pleasure to have your children with us, because in a financial Hotel always kids are very welcome.

Please, an embrace for your kids and wife, and we hope to welcome you in a near future.

Sincerely,

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
142 reviews 142 reviews
85 hotel reviews
Reviews in 67 cities Reviews in 67 cities
123 helpful votes 123 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here for over 2 weeks, spent in excess of US$4,000 and the stay was marred by 2 incidents. The first weekend I was there, someone took GB£ 30 from the back of my wallet, and COP$100,000 from the front. My wallet was left on the workdesk, presumably when I was in the executive lounge (great evening canapes). I had a quiet word with the management, just to let them know they had a problem. They promised a full investigation, and subsequently 2 members of staff were let go.
The second week, a spare mobile phone was left on the desk to discharge. This too disappeared.
I reported this to the front desk staff and the security manager, who all promised to report back to me, no one did, no one has, days after checking out.

So, a nice hotel, great pool, good location, and the food and drinks were fabulous BUT do not leave any valuables unattended in the rooms, they will walk while unattended. I am still waiting for the hotel OR the Hilton group to contact me, not that I hold out much hope of that happening.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 1 week ago
Dear Guest

One more time we want to apologize for the inconvenience with your valuables; the safety of our guests and customers are our priority, for that reason we have control systems in all common areas and safety deposit boxes in guest rooms.

As you already know, our security manager conducted the investigation and took appropriates correctives. However the inconsistencies of the information provided as mentioned during the period of your stay does not allow further conclusions.

You were contacted during your stay and at check out and we are available in the Hotel to any additional information request.

We hope that this situation does not happen again, and we can have you in our Hotel in a near future.

Sincerely,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 1 week ago

Very well appointed hotel, excellent gym, great breakfast, courteous service, and quite possibly the coolest shower I have ever used in my life. I definitely recommend this hotel if you are in Bogota travelling on business. I will be back soon.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 3 days ago
Dear Guest

Many thanks for take the time to share your comments and opinions about Hilton Bogotá, and let more people know your experience and decide to live it. It was a pleasure to us, to have you as a guest, and look forward to his return.

Sincerely,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms at the Hilton Bogota are very spacious - the only drawback was that in order to get to the bathroom we had to walk via the walk-in closet - only one person at a time could use the walk-in closet and bathroom as there was no partitioning.
Regarding the breakfast I have to say that not only was it excellent offering a huge selection of international and local delicacies as well as very tasty local fruits.
The service is also very good and everyone extremely eager to cater to your needs.
All in all, it was a very pleasant stay and I would DEFINITELY recommend it to others as well as I would also stay there again.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 2 weeks ago
Dear Guest

Was a really pleasure to have you in our Hotel and to know that our staff was friendly. We are happy to know that you enjoyed your stay with us, and we hope to see you back soon.

Best Regard,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

This property relatively new, as such no surprise that it is a beautiful upscale urban hotel, but people, service, attitude surprised even this jaded Hilton Diamond. Executive floor room cleaned then midday refreshed in addition to nightly turndown. Breakfast buffet surprising breadth of local and unique healthy items. Never saw a bored or indifferent face, too many to mention went far out of their way on any request. Kudos to the management team that trains and motivates these people.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 4 weeks ago
Dear Guest

Comments like yours make us happy and proud; thank you for share it.

We would continue to work for exceed the expectations of our guest, and we hope to have you in the near future.

Best Regard

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bogota

Address: Carrera 7 # 72 - 41, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Bogota
#7 Luxury Hotel in Bogota
#8 Family Hotel in Bogota
#16 Business Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Bogota 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
Hilton Bogotá is ideally located in the heart of Colombia's largest city and within walking distance from the vibrant dining and entertaining areas, the financial district - including shopping malls, theatres, museums and conveniently located just 25 minutes from El Dorado International - the city's only airport. This modern hotel features excellent facilities that are ideal for leisure and business guest alike; including a restaurant with direct street access, a sophisticated bar overlooking the pool, state-of-the-art fitness center, swimming pool and underground parking. What's more, this hotel is an ideal choice venue for meetings and groups, with close 10,000 sq. ft. of meeting space including 8 meeting rooms varying in size up to 1,100 sq. ft. and a main ballroom with 5,000 sq. ft. There is wireless internet access throughout the hotel. ... more   less 
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Also Known As:
Hilton Bogota Hotel Bogota

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