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“Great rooms great location” 4 of 5 stars
Review of Hilton Bogota

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Hilton Bogota
4.5 of 5 Hotel   |   Carrera 7 # 72 - 41, Bogota, Colombia   |  
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Special Rate
$79 (USD)
Ranked #11 of 230 Hotels in Bogota
Athens, Greece
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Great rooms great location”
4 of 5 stars Reviewed 1 week ago NEW

The rooms at the Hilton Bogota are very spacious - the only drawback was that in order to get to the bathroom we had to walk via the walk-in closet - only one person at a time could use the walk-in closet and bathroom as there was no partitioning.
Regarding the breakfast I have to say that not only was it excellent offering a huge selection of international and local delicacies as well as very tasty local fruits.
The service is also very good and everyone extremely eager to cater to your needs.
All in all, it was a very pleasant stay and I would DEFINITELY recommend it to others as well as I would also stay there again.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 5 days ago
Dear Guest

Was a really pleasure to have you in our Hotel and to know that our staff was friendly. We are happy to know that you enjoyed your stay with us, and we hope to see you back soon.

Best Regard,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    103
    62
    4
    8
    0
See reviews for
17
32
15
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

This property relatively new, as such no surprise that it is a beautiful upscale urban hotel, but people, service, attitude surprised even this jaded Hilton Diamond. Executive floor room cleaned then midday refreshed in addition to nightly turndown. Breakfast buffet surprising breadth of local and unique healthy items. Never saw a bored or indifferent face, too many to mention went far out of their way on any request. Kudos to the management team that trains and motivates these people.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 2 weeks ago
Dear Guest

Comments like yours make us happy and proud; thank you for share it.

We would continue to work for exceed the expectations of our guest, and we hope to have you in the near future.

Best Regard

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hilton is modern, up to date, conveniently located, and the service is very good. The rooms were spacious and modern, and well set up for business travel with good wifi and a large desk. Bathrooms are spacious and well lit and good water pressure. Quite helpfully, they'll give you a ride most anywhere in the city, and reception staff are unfailingly helpful and friendly. Pretty much what I've come to expect from Hiltons in the emerging markets (very similar experience in Shanghai).

And, for the coffee aficionados, one of the best coffee makers in Colombia, Devotion Coffee, has a small shop adjacent to the hotel restaurant.

I would definitely return and recommend it to others.

Only complaint is the rooms on the lower floor are a bit dark - no overhead lighting and the windows are tinted and overlook an alley, so not too much light on the (always misty and grey) Bogota days.

Room Tip: Rooms on higher floors seem to have more light
See more room tips
  • Stayed August 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 3 weeks ago
Dear Guest

Thank you very much for share your opinion about Hilton Bogotá; for us is a pleasure to have the opportunity to serve you and make of your stay a good experience. We are happy to hear that we exceeded your expectations, and hope to see you soon in this your House.

Best Regard

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Took a four day trip to Bogota for work and the Hilton did a great job. Clean, great service, well appointed rooms. The winner for me though, was the food, especially breakfast. Sensational, buffet style, loads of choice, really great mix of local and international.

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 3 weeks ago
Dear Guest

We want to thank you for taking the time to fill out our survey which we are sure contributes positively to increase our customer satisfaction.

We want to accomplish our promise of value: offer an innovative and friendly service, which is why we appreciate your positive opinion regarding the rooms, our staff and the food and beverage of the La Ventana Restaurant.

You always welcome to Hilton Bogotá; it is a pleasure for us.

Best Regards
Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Really good experience. Rooms were immaculate and the service was first class. Food in the restaurant was fresh and well displayed. Check-in was easy and the staff were very friendly and accommodating. When we needed assistance with transportation to another venue this was quickly arranged.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 4 weeks ago
Dear Guest

Thank you for taking the time to share your opinions and comments about Hilton Bogotá. We want to accomplish our promise value with every single guest: Offer a friendly an innovate service. We pleased to know that you had a good experience in our Hotel.

We hope to see you soon, will be a pleasure to have you again with us.

Sincerely,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

At this hotel you will not find a charming place. Hilton is a kind of hotel you don't have any headache, but either charm or contact with the local culture. Rooms are big and comfortable and the breakfast can be as international as local, where you will find the most exquisite juices from Colombia. The bar can also serve a salad or a sandwich if you arrive later and the restaurant is already closed. Even if it is not that close to the amazing museums Bogota offers (Gold Museum, Casa de la Moneda, Botero Museum and National Museum!), it is very close to great restaurants.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 4 weeks ago
Dear Guest

Thank you very much for share your opinion about Hilton Bogotá; we are pleased to know that our Hotel, our food and Beverage and our rooms exceeded your satisfaction. We hope you come back to the city and our Hotel; will be a pleasure to have you again with us.

Sincerely,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri City, Missouri
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2014

I read the reviews here prior to booking. I did not experience any of the sound issues others mentioned here. I was on the 12 floor away from the street. It was VERY quiet.

I took advantage of the Executive Lounge every evening. I don't recall that being mentioned here. The hotel has a great happy hour. The layout is like a tapas type experience, with desserts and beverages.

The Executive Lounge also serves breakfast in the morning, again, not a typical Hilton experience for breakfast. So much more than a continental breakfast.

I wish the restaurant served some type of local fare. It seemed the menu is limited to American choices.

The wifi throughout the hotel needs some sort of work. The bandwidth, when you can get on the wifi is good, but the signal strength of the radio's is terrible. It drops constantly.

One recommendation I would like to give the management, as I see they read these reviews, would be to highlight the taxi service they have at the hotel. I wasn't aware of this until day 2. It really is a great service that allows you to charge the fare to the room.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 4 weeks ago
Dear Guest

Thank you very much for to share your opinion about our Hotel; we fell really happy with comments like yours, because motivate us to keep working to be better every day and always exceed the expectations of our client.

We hope to have the opportunity to have you again in this your house.

Sincerely,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bogota

Address: Carrera 7 # 72 - 41, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Bogota
#6 Romantic Hotel in Bogota
#9 Family Hotel in Bogota
#13 Business Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Bogota 4.5*
Number of rooms: 245
Official Description (provided by the hotel):
Hilton Bogotá is ideally located in the heart of Colombia's largest city and within walking distance from the vibrant dining and entertaining areas, the financial district - including shopping malls, theatres, museums and conveniently located just 25 minutes from El Dorado International - the city's only airport. This modern hotel features excellent facilities that are ideal for leisure and business guest alike; including a restaurant with direct street access, a sophisticated bar overlooking the pool, state-of-the-art fitness center, swimming pool and underground parking. What's more, this hotel is an ideal choice venue for meetings and groups, with close 10,000 sq. ft. of meeting space including 8 meeting rooms varying in size up to 1,100 sq. ft. and a main ballroom with 5,000 sq. ft. There is wireless internet access throughout the hotel. ... more   less 
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Also Known As:
Hilton Bogota Hotel Bogota

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