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“Perfect service, great location, excellent product throughout” 5 of 5 stars
Review of Hilton Bogota

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Hilton Bogota
4.5 of 5 Hotel   |   Carrera 7 # 72 - 41, Bogota, Colombia   |  
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$89 (USD)
Ranked #13 of 215 hotels in Bogota
Oxford, United Kingdom
Top Contributor
125 reviews 125 reviews
91 hotel reviews
Reviews in 71 cities Reviews in 71 cities
135 helpful votes 135 helpful votes
“Perfect service, great location, excellent product throughout”
5 of 5 stars Reviewed yesterday NEW

I stayed here for two nights on a recent South America trip and was very happy with the property. The location couldn't be better and the product generally is rather new and modern. Upon check in, I was greeted as a Hilton gold member and offered a wonderful upgrade to an executive room with a view of famous Monserrate mountain and the office area of Bogota. The service in the executive lounge was excellent and so was the food and the concierge was also very helpful in pointing me towards a supermarket and some restaurants in the area. The only issue I had was the pool which was full of unruly shreeking children so that there was no way to relax but that's something I should blame the parents for and not the hotel. Overall, I was very very happy with my stay, especially after staying at a Hilton in Lima the days before which really struggled with the service.

Room Tip: The higher the better I'd say!
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  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, today
Dear Guest

We are really happy to hear than you had a good experience in our Hotel. Always we want to accomplish our promise of value: Offer an innovate and friendly service.

Thank you for your membership like HHonors and, thank your loyalty to us.
We hope to have you back in the near future.

Best Regards

Klaus Ziller.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • Portuguese first
  • Russian first
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English first
San Jose, Costa Rica
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I made reservations in another hotel which for my surprise was closed down, so I luckily found that the Hilton Bogota was near by.

Awesome hotel in a nice area of Bogota, great staff, nice sized rooms, great heated outdoors pool. Practical gym. Great staff.

Room Tip: The higher the better , although you will only have views of other buildings, but it[s nice to be on...
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  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, yesterday
Dear Guest
Thank you for taking time to share your Hilton experience.

We are happy to hear you found our location, and better yet, to know that our rooms, its size and our team exceeded your expectations.

We hope to have you back in the near future,

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 3 days for business and have enjoyed the overall facilities pretty much, the location is great for you to go anywhere, lobby is not big but yet nice decorated with comfort and elegance, front desk staffs are helpful and professional, my room was clean and modern, breakfast was acceptable but not the best, price a bit high, all factors make it just a good option .

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, yesterday
Dear Guest

Thank you for sharing your Hilton experience. It is really important to us to know our guest’s comments as our goal is always to accomplish our promise of value: offer an innovative and friendly service.

We do appreciate your positive evaluation regarding our overall service and our front desk staff performance. It was a pleasure for us to have you in our hotel.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Whilst this hotel is 30mins from the historic centre by taxi, it is a good place to stay: great rooms, friendly service and an amazing breakfast buffet. The coffee bar has some amazing specialty coffees (expensive but great).

The only disappointment was the pool was closed for maintenance (which another guest claimed happened regularly )

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 1 week ago
Dear Guest

Just wanted to thank you for your recent stay here at our hotel. So glad you were able to experience our authentic Hilton hospitality.

We apologize for the inconvenience with the pool; we made this maintenance work to improve our services , we hope to show you the changes during your next visit.

We look forward to seeing you soon.

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton in Bogota is located in the Financial District of Bogota on a main avenue. You find many offices and banks in the area. The well known zona g is walking distance, a gastronomic area with fabulous restaurants. The hotel has very good security, the reception staff are very nice. There is a bar and an outdoor swimming pool at the back of the hotel where events may take place. The only thing I didnt like is that they charge 70 usd or more if you have a visitor to your room. But for the rest the hotel is very convenient for short business stays.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 1 week ago
Dear Guest

On behalf of our team members, we are glad to know you had a great stay with us.

Thank you for your comment; we want to explain you that we have an extra fee (USD30) for an additional person; accomplishing with the Colombia law, all people staying at the Hotel must be register, in case the guest deny to do it the fee is higher as you mentioned.

We hope you will stay with us again soon.

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed very friendly service here. There were some minuses, though. Although we are Hilton Honours members, our room was very small (comfortable bed though). The TV conked out twice with a message re the cable connection, though a nice engineer appeared quickly for both instances. The water in the shower does take an age in the early morning to get warm (15 mins+). The large bottle of water on top of the fridge cost the princely sum of 25,000 pesos, which is over 12 dollars. In countries where the water might be considered unsafe for tourists, one would usually expect free bottled water. We had just been in Brazill and Chile at Marriotts where free bottled water appeared in our room each day. Apparently there was slightly cheaper water inside the mini-fridge. The pluses were that we could use the very nice Honours club lounge for breakfast and snacks and cocktails through the day (and where we sourced our water bottles!). And the location is good, far from the old town, but in a safe neighbourhood, near to great restaurants and within walking distance of the best shopping malls.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 1 week ago
Dear Guest

Just wanted to thank you for your recent stay here at our hotel and for share with us your experience.

Our maintenance department thank you for your comment regarding the shower, we checked your room and everything is working properly, however please let us know during your next visit any problem we will glad to assist you.

Regarding to the bottle of water, a litter of an imported bottle of Panna water cost 12 dollars because it´s a Italian brand; it is the fitness still mineral water, however, we offer imported and national options brands available with more affordable price.

We look forward to seeing you soon.

Klaus Ziller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff great location, clean comfortable rooms, great breakfast buffet. The concierge service went above and beyond to get me a package that was misrouted and brought it to me at another location. The mountains were beautiful. Despite the very busy location, the rooms were quiet. I would stay here again in a heartbeat.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klaus Z, General Manager at Hilton Bogota, responded to this review, 1 week ago
Dear Guest

Just wanted to thank you for your recent stay here at our hotel! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

Klaus Ziller
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Bogota

Also Known As:
Hilton Bogota Hotel Bogota
Hilton Bogota Hotel
Address: Carrera 7 # 72 - 41, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Bogota
#7 Romantic Hotel in Bogota
#8 Luxury Hotel in Bogota
#23 Business Hotel in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Bogota 4.5*
Official Description (provided by the hotel):
Hilton Bogotá is ideally located in the heart of Colombia's largest city and within walking distance from the vibrant dining and entertaining areas, the financial district - including shopping malls, theatres, museums and conveniently located just 25 minutes from El Dorado International - the city's only airport. This modern hotel features excellent facilities that are ideal for leisure and business guest alike; including a restaurant with direct street access, a sophisticated bar overlooking the pool, state-of-the-art fitness center, swimming pool and underground parking. What's more, this hotel is an ideal choice venue for meetings and groups, with close 10,000 sq. ft. of meeting space including 8 meeting rooms varying in size up to 1,100 sq. ft. and a main ballroom with 5,000 sq. ft. There is wireless internet access throughout the hotel. ... more   less 
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