I had to be traveling to Bogota for business in the middle of July and had received several recommendations from Colleagues about the Holiday Inn Bogota Airport. My arrival started with the usual delays that accompany international travel, I was concerned about getting cleared and luggage in hand in time to take the last shuttle of the day. To my welcome relief, there was someone there to greet me and ensure I made it to the hotel. Check in was smooth as ever and breakfast the next morning was very good with a relatively wide choice. I had an extended work day and found the restaurant served a very nice meal. While I was a guest, it just happened to be my birthday and to my surprise when I returned from a long day, I found a personal note from the Hotel Front Desk Manager (Gregory Gonzalez E.) wishing me happy birthday, there were chocolate dipped strawberries on the desk. When I went to open the room door, I found balloons attached. I travel globally and have stayed in hotels before on my birthday and this is the first time I've received such a nice surprise. Even the Front Desk staff when I was checking out the next day wished me a happy birthday… Just a nice personal touch. Well Done Holiday Inn Bogota Airport!! I will be back!