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“Perfect Business Hotel” 5 of 5 stars
Review of Holiday Inn Bogota Airport

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Holiday Inn Bogota Airport
4.0 of 5 Hotel   |   Avenida Calle 26 69-D-91, Bogota, Colombia   |  
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Ranked #34 of 232 Hotels in Bogota
Rio de Janeiro, RJ
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
48 helpful votes 48 helpful votes
“Perfect Business Hotel”
5 of 5 stars Reviewed June 23, 2013 via mobile

It a very good hotel, standard Holiday INN, with good and clean room, good gym center and breakfast.
Close to airport with shuttle.
Very good for business and vacations too, once it is not to close to zone T, famous for bars, restaurants and night life.

Stayed January 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, June 24, 2013
Dear Guest

Best regards from Holiday Inn Bogotá Airport team.

Thank you very much for takind the time to comment and give your opinion.

We feel really glad that our Hotel reached your expectations and hope to welcome you further.

Sincerely

Maria Fernanda Tirado Lozano
FO manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    106
    68
    14
    7
    1
See reviews for
21
32
10
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Medford, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

outstanding hotel to stay at. gloria and i stayed here awhile back and enjoyed every minute of it. the staff were great and the rooms and room service was outstanding. they have a shuttle for the airport. the food was wonderful and the all out atmosphere was perfect. i would def stay here again when i return to Bogota next year.

Room Tip: they gave me a room and it was perfect, i took what they gave me, i was happy with it
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, June 7, 2013
Dear Srs

Thank you very much indeed for such a lovely comments.

I will pass them to our staff who will be glad to hear from you.

We really hope to welcome you back someday .

Sincerely

Maria Fernanda Tirado Lozano
FO & Revenue Manager
Holiday Inn Bogotá Airport
Email: mtirado@metro-op.com.
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Vancouver, Canada
Top Contributor
71 reviews 71 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed May 28, 2013

The rate is much better than expected, the rooms are pretty good (better than average), the location is not more that 10 mins from the airport (in a city that everything is really far), the common areas are brand new and modern. The service is above average. This is a definite hotel if I plan to go back and need to stay close to the airport or Corferias.

Room Tip: Colombian service is good but slow. Try doing the check out sooner than later or even the day before...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, May 30, 2013
Dear Guest

Thank you very much indeed for sharing your opinion.

Your comments are really important for us , we hope to welcome you back someday.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013 via mobile

Simply, way different to what a Holiday Inn hotel offers in the States. This branch is a brand new hotel, with excellent, modern and clean rooms, good customer service, gym, next to the airport. In summary, great choice for a short or long stay!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, May 28, 2013
Dear Guest

Thank you very much for such a lovely comments.

We feel really glad to know that your experience in our hotel was pleasant and reached your expectations.

We hope to be able to welcome you further and to provide the service you deserve.

Sincerely
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Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 8, 2013

A good option for late arrival and for a short stay.

We had a one-night stop-over in Bogotá on our way back home from the Island of San Andrés. The flight arrived late and we figured it would be best not to go into the city. The hotel is close to the airport, about 6km away, on highway Calle 26, the same that takes you out of the airport.

The hotel offers a complimentary shuttle from 5AM to 11PM but we arrived too late to catch it and had to take a taxi. On our way back to the airport we were able to use the hotel shuttle service and it worked great.

Be aware when you catch a taxi at the airport. Be sure to get one with fixed price, to be paid in advance at a counter. I knew about this, but it was quite confusing and we ended up catching a taxi in front of the terminal. First the driver said he did not know where our hotel was located (that is impossible) and at the end he ripped us off and there was not much help from the staff at the hotel reception.

The hotel itself was very nice. It is new and well kept. Our room was big, and so were the beds. We ejoyed the flat-screen TV. The bathroom was clean, with great amenities and a good shower. Stay away from the mini-bar, the prices are exaggerated. A water bottle is around USD5.

Breakfast was included in our room rate. It is served on the ground floor in a nicely decorated area. The breakfast included several pastries, bread, fruit, fruit juices, yoghurt, müsli, eggs etc. We enjoyed the breakfast. Since it was a Sunday, the breakfast was supposed to be served until 11am but at 10:30am the staff was already cleaning the tables, which I found a bit strange.

The hotel offers free wi-fi and it works in the room as well. There are also a couple of computers in the lobby that you may use to print your boarding passes.

The following day we went to the city center for some sightseeing. The staff at the reception is friendly but I did not find them very prepared for touristic information. The reception called us a taxi. This time the taxi experience was nice.

I recommend this hotel for a short stay and/or for a business stay. If we had arrived earlier and stayed longer than a day, we would have probably stayed in the center. For one-night stop-over the hotel is perfect.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, May 10, 2013
Dear Guest

First of all, I would like to thank you for taking the time to write and comment about out hotel and the service.

It is glad to know that it was comfortable to you and you could find the facilities you were looking for.

Regarding the breakfast service, I would like to confirm that it goes from 6:00 am til 10:30 am.

Thank you very much again for all your comments since it is our opportunity to grow and improve our service.

We hope to welcome you one more time and give you the service you hope and deserve.

Sincerely
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 30, 2013 via mobile

My flight was delayed and the airline had us stay in the hotel, "meals included". Since I'm was not planing on eating meat I asked for a menu. They seved me meat and I said u don't eat meat, they set they had pre-set menu. I asked for a vegetatian entree and expected to pay the difference. I felt they were very insensitive to people who don't eat meat. You would expect a hotel next to an airport would be more tolerant to travelers with alternative diets. Even after I spoke with the restaurant manager and customer service, they did not give me the actual credit for my voucher and did not follow the guidelines.

  • Stayed April 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiexService, Director de Relaciones con Clientes at Holiday Inn Bogota Airport, responded to this review, May 6, 2013
Dear Mr. SarAndrea03

Thank you for taking the time to review your recent experience at Holiday Inn. I'm afraid that your review was for Holiday Inn Airport in Bogotá, we are Holiday Inn Express Bogotá Parque 93, we’re located in the north of the city (30 minutes from the airport), where you can find all kind of restaurants, malls and business centers.

We would like to invite you for your next visit to Bogotá, it will mean a lot for us to have the chance of receive you as one of our guests at Holiday Inn Express Bogotá, and you will enjoy of the vegan options that our restaurant Bagatelle offers you.

Ana María Solórzano B.
amsolorzano@oxohotel.com
Guest Service Champion
Hotel Holiday Inn Express Bogotá
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Australia
Top Contributor
121 reviews 121 reviews
35 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed April 8, 2013

This hotel is what you expect from a Holiday Inn, clean rooms, comfortable and well positioned. However, the front desk service has left a lot to be desired. After loosing my initial paperwork along with financial details I was forced to pay again, with a promise the manager would contact me to advise where the system went wrong and what they would do about it. 3 weeks later I am still waiting for the call or email! As a business traveller who visits international destinations 4-6 times a year I have become accustomed to the mis-haps of frequent travel, however this situation has certainly left a lot of doubt regarding where to book next time I visit Bogota.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HolidayInn_Bog, Gerente at Holiday Inn Bogota Airport, responded to this review, April 13, 2013
Dear Guest

Thank you very much for taking the time to comment about the situation.,

We will be contacting you in order to clarify this inconvenient.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Bogota Airport

Address: Avenida Calle 26 69-D-91, Bogota, Colombia
Phone Number:
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 232 Hotels in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Bogota Airport 4*
Number of rooms: 191
Official Description (provided by the hotel):
Holiday Inn® Bogota Airport Hotel Offers Superior ServicesDiscerning travelers choose the latest addition to the Salitre area, the full-service Holiday Inn® Bogota Airport Hotel. Located 10 minutes from Eldorado International Airport and close to the Chamber of Commerce, US Embassy and area attractions, hotel guests enjoy upscale accommodations at one of the best hotels near the airport in Bogota.Whether the agenda is meetings at the Corferias Convention Center, Coca-Cola, Siemens or Xerox, executives appreciate the dependable services and amenities of this trusted hotel brand. Complimentary airport shuttle service from 5am to 11pm, free Wi-Fi access throughout the hotel and 450 square meters of meeting facilities make this a favorite among hotels in Bogota near the airport.If fun is on the agenda, this hotel's guests in Bogota are only 8.8 km from the scenic views of Monserrate, 7.6 km from awe-inspiring exhibits at the Gold Museum and one km from the interactive Maloka Museum. Don't miss the chance to visit La Candelaria or dinner at Andres Carnes de Res restaurant.A fresh approach to hospitality begins with a warm welcome and continues through to deluxe rooms with soundproof windows and a flat screen TV. Guests can indulge with an excellent meal in the full-service Cafe and unwind in the Fitness Center. From start to finish, the professional staff of this deluxe hotel promise guests a remarkable experience they'll long remember. ... more   less 
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