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“Good choice” 4 of 5 stars
Review of Blue Suites Hotel

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Blue Suites Hotel
4.0 of 5 Hotel   |   Calle 93 # 17 - 48, Bogota, Colombia   |  
Hotel amenities
Ranked #92 of 237 Hotels in Bogota
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good choice”
4 of 5 stars Reviewed May 17, 2013

I stayed there for 3 nights in late March and early April.
The geographic location of the hotel was very good it was a short walk from restaurants, bars etc. The room was a very good size and had a modernish feel about it. I think they are trying to go "green" because the room had no climate control. Even though Bogota is a bit chilly at night during the day it can get warm and because it is overcast many days...HUMID. I'm always hot so I prefer AC. Even though it was a business trip for me, my girlfriend tagged along. Well..there is substantial construction and the window in the bathroom is not frosted. The construction workers across the way got great views of her while she showered. She even commented that they would stop working to check her out. She was a good sport about it though I could see why this could be disturbing for others. Another issue with the construction was that it could get loud in the morning and prevented us from sleeping in late.
Traffic is a major issue in front of hotel. A taxi had to ask me to get out and walk a few blocks to hotel cause he just couldnt make it to the hotel one day and the day I left the bell hop and I had to walk out with my luggage a few blocks to the main street to get a taxi because cars were basically parked on the street where the hotel was located and werent moving.
The staff was quite nice and breakfast was good. I travel a lot and for the price I thought this fine choice. The main issue for the this hotel is the traffic which makes it almost inaccessible, maybe once the construction is completed in the area it will improve. Overall I was pleased.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, June 21, 2013
Dear Guest:

thanks for your opinion definitely our location is in one of the best neighborhood in the city, and the traffic is a major issue due to construction surround us, in a few months it will improve leaving our hotel with the best development buildings in the zone. Please contact us for your next trip to Bogota this is your home in the city.

SMALL DETAILS, BIG DIFFERENCE
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68 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Bogota, Colombia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 25, 2013

This hotel is located in the middle of an area the is virtually under reconstruction. It is noisy. The hotel is not for tourist - - -it is strictly a business hotel. The rooms have no air circulation - - - no air conditioning, no fan and the only way to get fresh air is to open the sliding door or a window.
I was on the first floor (rooms starting with the number 200) and my "patio" shared a common exterior walkway with easy access from other patios on the same side of the hotel and on the same floor. Anybody could easily get from patio to patio. On the 2 days I was there, the patio door was left unlocked by the staff. This made the room easily accessible from the common
"patio" walk way.
Although this hotel is fairly new, they did not insulate the drain pipes going down the room walls.
When the upstairs room occupant flushed the toilet or took a shower, it sounded like you where under a water fall.
If you are a tourist, or a business traveler, I would stay away from this hotel.

  • Stayed April 2013, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, May 2, 2013
Dear Mr. Fritz,

First of all, I want a thank you for your valuable comments, as one of the owners from the Blue Suites hotel I want to apologize for the inconveniences during your stay.

I want a take the opportunity to explain, that our second floor is a high floor and NOT A LOWER FLOOR, unfortunately during your stay a construction was being done by on of our neighbors which IS TODAY FINISH leaving are hotel premises with not noise at all.

Our neighborhood is one of the best, safest and most expensive in the city on Bogotá, which offers security, nice restaurants and walking distance to major malls and business centers; offering to all our costumers A NICE AND COMFORTABLE STAY.

As for our air circulation in our second floor rooms, we have design sliding doors from floor to ceiling for air ventilation and circulation, for the purpose of turning or hotel GREEN (without the need of air condition).

Our guests are tourist and business people and they love the second floor with our green patios that gives a green ambient FOCUSING IN GREEN SOLUTIONS.

We hope to see you soon again and please contact us on our website or e-mail.
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Austin
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 19, 2013

First of all, at the time of this review, this hotel is for some mysterious reason listed in the "B&B and Inns" category on TripAdvisor. I have no idea why that is the case. I have sent email to TA informing them of the mis-categorization, but received no follow up to date. Blue Suites is a hotel, no doubt about it, and should not be listed as a "B&B" or an "Inn". It is a *hotel* and should be categorized accordingly.

That said, this hotel lived up to the reviews and to my expectations. The location was good. I had wanted to stay near Parque 93, but the hotels that are closer were appreciably more expensive than Blue Suites. So I decided to stay here and walk the extra few blocks to get to the park when I wanted to go. As it turned out, the walk was pretty easy and I felt safe when making the short trek, even at night. No worries. There was a lot of construction going on in the lots immediately surrounding the hotel, so I am not sure what will be there in the future.

As for the hotel itself, the staff was incredibly friendly and helpful. I could not have asked for more from them, and was happy with this aspect of my stay. The room I chose was the base suite, so it was essentially just a large room with a couch in it. There was limited drawer space for clothing, which for a longer stay like mine was made things a little less convenient. But not a huge problem really. The room and the bathroom were very clean and in good condition. A hair dryer is provided and I never had a problem with the water or anything else in the room. There was a safe in the closet and I used it to keep my passport and other items secured while I was out. No problems there either. A couple of times during my stay the lady who cleaned my room would forget to leave a hand towel or a bath towel, but a simple call to the front desk would result in a relacement within a short amount of time. The room did not come with an iron or an ironing board, but like with the towels, a call to reception resulted in an acceptable solution.

The other item to note about this hotel is the carpeting in the room and in the hallways on the upper floors (the lobby is good quality tile). This carpeting is of plush style. I found this a bit unusual for a hotel because plush carpeting does not hold up well to high traffic, which is what you have in a hotel. During my stay the carpeting was still new and therefore it was a nice, refreshing change from what you usually see in a hotel. I liked the push carpeting actually. My only concern is, as I mentioned, the long term viability of this choice. Unless this carpeting is replaced every 3 or 4 years, I suspect that it will become dingy and nasty, which would make your stay a lot less enjoyable. Perhaps that is the hotel's plan: periodic replacement. If so, it's a good choice. If they plan to keep this carpeting for the long term, that would not be a good decision. But as I said, during my stay it was still in good condition, so thumbs up from me.

Wi-Fi in the room was average. Sometimes it would work well, other times it was slow and even inoperative. As a computer engineer, I used a few tools on my laptop to attempt to determine the source of the problem, but wasn't able to pinpoint it exactly. It appeared to be a problem with the hardware that the hotel was using, as a few of the available networks would show intermittent online statuses. Hopefully they'll get that corrected, as free Wi-Fi that is of consistent and excellent quality is an important factor in selecting a hotel.

The hotel restaurant was a bit dark, as was the hotel bar. It could use a little more lighting in general. That said, the quality of food was excellent and the chef produced a tasty meal the one night I ate there. The cost of that meal was expensive in my opinion, but then again most everything in Bogota is expensive, so the pricing was inline with what you would find at a decent quality restaurant elsewhere in Parque 93 or Zona Rosa. Their daily breakfast was just ok, nothing to write home about. The selection was small, including fruits, breads and pork. Despite the small selection the breakfast quality was good and included cooked-to-order eggs.

The only real negative to this hotel was that despite my clear statements that I was buying iced tea, water and sodas at a local supermarket and using the mini-bar refrigerator to keep them cold, I was still charged for items that were supposedly taken from the mini-bar, even though I didn't do that. So that was annoying. Also, the final price was more expensive than what I was quoted through booking.com, but I suspect that the difference was the 16% tax and the city tax. I tried to ask the receptionist about this difference, but he didn't speak much English and all of the prices and items on the final bill were in COP and Spanish. So I just gave up, paid the total cost (to include the mystery mini-bar items that I never consumed) and left. I didn't want to argue about stuff and miss my return flight. Hopefully Blue Suites can train their housekeeping staff a little better in the future to know how to take inventory such that there aren't any missing towels or claims of items taken from the mini-bar that weren't actually taken.

Therefore overall I'm giving this hotel 4 out of 5 in my rating. I would have given it all 5 if I hadn't been charged for the mini-bar items that I didn't actually consume and if the final bill was more clear with what I was being charged for. Perhaps the hotel could develop a version that contained English to explain each line item. That would have been helpful, as would have been a receptionist that spoke more English. Granted, I was leaving at 5 am, so I wasn't surprised by that result. The receptionists who were on duty during the normal working hours did speak decent English.

I would stay there again in the future and recommend the hotel. However, ask them about their Wi-Fi first and do even more to make your intentions with respect to the mini-bar clear while you are staying there. I'd also recommend leaving during more favorable working hours if you want an explanation of the bill that you can understand, assuming that your Spanish is as basic as mine was/is.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, March 21, 2013
Dear guest,
Thank you for your valuable comments, this helps to improve our operation and service. The constructions in our neighborhood are mainly multinational companies building there offices around us finishing in a couple of months.

As you said "WE ARE A HOTEL" on your next trip we will make sure you have a bigger closet and iron board wich we do have. Taxes are not included in most our rates, and the inconvenience with the minibar we are check in our cameras to detect what happened during your stay.

WiFi is one our main concerns, each guests has a free and good signal based on our contract with TELMEX who offers a band to our hotel of 4.2 GB wich is more than enough to cover 40 rooms and ample venues (100m² /1,076 Sq. Feet) that may be conveniently rearranged to meet our client’s social or business needs.

Thank you again for your comments and hope to see you soon.
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Bristol
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2012

This hotel has a good location in the north of the city - Parque de la 93 is just 5 minutes walk away, and it is easy to get around for meetings. The rooms are modern, clean and comfortable. Ideal for a business trip. The restaurant was pretty average, but breakfast did the trick and there are loads of places nearby for eating out. The staff are friendly and helpful. They even let me keep my room until 7pm with no extra charge. This was a good choice, so I returned a second time.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Subgerencia, Gerente at Blue Suites Hotel, responded to this review, November 21, 2012
Google Translation
Apreciado Huésped,

Agradecemos el tiempo que se tomó para compartir sus opiniones y experiencia en nuestro Hotel, las cuales son de mucha ayuda para nuestras mejoras internas, crecer y trabajar para ofrecer nuevas y mejores alternativas de servicio en nuestros diferentes ambientes.

Esta es su casa, lo esperamos en sus futuras visitas a la ciudad de Bogotá.
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Madrid, Spain
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 12, 2011

Blue Suites is a Very Nice and Cosy Hotel... The room was confortable and the Lobby Bar is Very Nice As Well!!, You can orden your Breakfast by Room Service without Extracharge!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, December 7, 2011
Dear Guest,

Thank you for your comments and your opinion. We hope to hosting you in the near future.
Thank you again!
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Panama City, Panama
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2011

Small and nice Hotel with all basic amenities in the northern district of Bogota, in an quite & save area, with good eateries. The inhouse restaurant is Good and fair priced.
Rooms as tasteful decorated, a little small if you stay longer. No AC but in the typical climate not absolutely necessary (check the weather forecast).

Will be back!

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, December 8, 2011
Dear guest,
Thank you for sharing your experience and opinion on Tripadvisor. We will continue working to make your stay more pleasant and enjoyable in the near future.
We hope to serve you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Florida
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 2, 2011

We travel around the world 5 start hotels and this hotel for the price is an excellent choice, close to restaurants, business, etc. Clean nice beds and bathrooms. We have been 6 times in this hotel and we are not planning to change to another hotel.

Room Tip: call at least to 3 similar hotels for rates etc.
See more room tips
  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Subgerencia, Gerente at Blue Suites Hotel, responded to this review, December 8, 2011
Dear guest,
We are very grateful and honored by your opinion on Tripadvisor. We will continue working to make your stay more pleasant and enjoyable.
Thank you very much for sharing your experience with Blue Suites Hotel.
See you again!
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Additional Information about Blue Suites Hotel

Address: Calle 93 # 17 - 48, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #92 of 237 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:4 star — Blue Suites Hotel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Blue Suites Hotel is conveniently located in the neighborhood of El Chico, an area known for its accessability to Parque ‘93, a section of the city featuring the best restaurants specialized in international and fusion cuisine; bars, financial institutions, art galleries and shopping centers, all within walking distance. Likewise, BSH has immediate access to all major thoroughfares crossing Bogota, including Autopista Norte, Carrera quince, Carrera Treinta and Carrera Septima.As a guest at BSH, you will not only find the warmth and safety you expect; but the infrastructure and technology required to turn your stay whether for business or pleasure, into a comfortable and satisfying hospitality experience.Our forty suites have been carefully designed to follow modern art detail; yet, are tastefully decorated, emphasizing on comfort and in-keeping with the highest standards. Our friendly reception staff will truly make you enjoy your stay at BSH.Whether travelling to Bogota for business or pleasure, BSH is the perfect location... ... more   less 
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