I arrived after a long transatlantic flight on a Sunday evening and, having negotiated the tight security to enter the property was greeted cordially by the concierge/bellboys and accompanied to the reception area. I then was told that I was to have a room on the 19th Executive floor and was whisked up to a separate, private check in at the reception at that level. I was made to feel extremely welcome. My room was very clean, spacious and functional. I was very grateful for the huge, comfortable bed after the long journey. The shower was also big with one of those rain forest type shower heads. Lovers of L'Occitane toileteries will be delighted. I was grateful for the coffee making facilities in the room with some lovely local Colombian ground coffee. The TV system needs a bit of getting used to. In fact, I gave up and spent the little time I had in the room logging in with the free WLAN and sleeping.
Each morning I had my breakfast in the small dining room on the 9th floor - it faces south with a prison facility in the middle distance. The personal attention was very friendly if rather overpowering. I'm the sort of guy who prefers a quiet breakfast without having to spend too much time making small talk to the waiters and desk staff, but being the only guest on three of the four mornings, this was a challenge.
I never sampled the other hotel facilites. If I had to bleat, it would be about the surprising amount of noise from outside. I had expected better sound protection from the constant police/ambulance sirens all night and especially the beep beep beep of reversing lorries in a warehouse just below my room - 19 floors below.
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