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“Good for business stays” 4 of 5 stars
Review of Ar Hotel Salitre

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Ar Hotel Salitre
4.0 of 5 Hotel   |   Carrera 60 No. 22-99, Bogota, Colombia   |  
Hotel amenities
Ranked #22 of 224 hotels in Bogota
Diepenveen
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good for business stays”
4 of 5 stars Reviewed January 23, 2013

The hotel is located conveniently close to the airport. Biggest plus are the rooms that are spacious and clean, you have a good desk to work on and the internet works well. So good for the business traveler.

Staff are friendly and there are a lot of them, so there is always someone around to assist you.

The food however is mediocre. At first I thought I had some bad luck, but after having tried 5 different things there is a pattern that ranges from poor to barely acceptable. How you can spoil a burger or a pizza is beyond me, but apparently you can.

The gym is small, but has at least the basic stuff to get going. Handy is the commercial centre close by, if you need to do shopping.

Room Tip: Rooms in the back (southwest) suffer a bit from truck noise in the early morning, as the assembly of...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ar_salitre, Director de Relaciones con Clientes at Ar Hotel Salitre, responded to this review, July 29, 2013
Respected guest,

Thank you for take a few minutes to write about us. We hope you can stay with us in your next trip, to surprise you with an excellent experience.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Chicago
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 9, 2013 via mobile

I've been to several hotels in Colombia before and I have never come across the sloppy, slow bad service. Clearly the hotel saff has no training nor understanding of the minimal standards of customer service. Restaurant is slow, food doesn't meet the minimum standards, and to top the nightmare the last few days we order a half bottle of champaign that was bad, they have me so much trouble to replace it and what they did the only alternative they gave me was a bottle of Dom Perognon, a bottle worth $600 dollars compared to the $100 I originally asked for, so basically a humiliating experience.

If you are planning a visit to Bogota, believe me, you have way better options on better locations for the same price.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_ar_salitre, Directora de Calidad at Ar Hotel Salitre, responded to this review, January 23, 2013
Google Translation
Respetado Sr. Tribin,

Gracias por escribirnos su comentario.

Como es de su conocimiento, la noche en que usted muy amablemente nos manifestó su queja, nosotros hicimos la revisión con la importancia que merece el caso, verificando el estado del producto, pudiendo constatar que se encontraba en buenas condiciones; sin embargo entendiendo su incomodidad, le ofrecimos cambio de champaña por otra de un valor similar.

Una vez usted nos reiteró que no deseaba otra, procedimos a darle como cortesía una tabla de quesos para toda la mesa que lo acompañaba.

Para nosotros es muy importante que todos nuestros huéspedes y clientes se sientan satisfechos con el servicio ofrecido y con la tranquilidad de que nuestros productos cuentan con los controles de calidad establecidos.

Lamentamos que no hayamos podido resolver su inconformidad. Este tipo de hechos no son los acostumbrados en Ar Hotel Salitre, más cuando velamos porque nuestros clientes se vayan satisfechos y felices.

Agradecemos su atención
Cordialmente,
Lina M. Morales P.
Directora de Calidad y Servicio al Cliente ar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
75 reviews 75 reviews
52 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 8, 2012

I was looking for a hotel, not that far from the airport and not too far from the city center, just for one night and have found this one- unexpectedly amazing and great place.
The staff from the first moment you enter the hotel is welcoming, the interior design elegant from the first glimpse. The longer you stay there the more you like. Dinner with few options but pretty good, however the ceviche they have there is rather a bad example - maybe it is a sample of what ceviche should NOT be like. Some other menu options are good, but not excellent. Probably it is not the place for a tasty dinner. The restaurant service is great, even during breakfast time.
There is a shopping mall nearby too.
I had not time to check the pool - they really wanted to charge me for entering the pool only- that is strange at such elegant hotel, maybe requires more attention from the management.
The rooms are not soundproof from the corridor and you must hear a beep of all the elevators stopping at adjacent floors...
Wish I could stay longer at this nice place...

Room Tip: elegant but needs some work to be done
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasília
Top Contributor
60 reviews 60 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 15, 2012

Although it is a bit away to central Bogota, Hotel Salite AR is a great option for staying in the city. Confortable rooms, spacious, great furnishing and amenities in a hotel safe and new. It is close to two shopping centers, the airport and the Transmilenio. If your trip is for business or meetings do not hesitate to choose the AR, good value for money.

Room Tip: Choose the odd side
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 6, 2012

This was my first stay in the hotel and it was very pleasant. The hotel is new and very chic, the details are so nice as well as the room amenities. All the personnel is looking for giving you the best experience. The food si so good, and the breakfast buffet service offers a complete option. The location is good and safe and is close to shopping malls (Salitre Plaza, Gran Estación) and the airport. I truly recommend!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 5, 2012

Extremely good property, very safe, no compromise on safety. excellent dining options, wonderful bar. rooms are big and clean. there is a mall a few minutes walk away. other than that nothing notable very near to the hotel. for business travllers highly recommended.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giessen, Germany
Top Contributor
159 reviews 159 reviews
123 hotel reviews
Reviews in 80 cities Reviews in 80 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed October 12, 2012

is my 5th stay in the hotel, service is very good, people are responsive and very friedly, roos are really nice and modern, location is safe and only 10 minutes away from the Grand Estacion shopping mall. Have omw limousine service, is a litle pricy, breakfast buffet is sufficient and offers a variety, meals are also made to order, need reservation months ahead.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ar Hotel Salitre

Address: Carrera 60 No. 22-99, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #22 of 224 hotels in Bogota
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ar Hotel Salitre 4*
Reservation Options:
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