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“A Little Tired” 4 of 5 stars
Review of JW Marriott Hotel Bogota

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JW Marriott Hotel Bogota
4.5 of 5 Hotel   |   Calle 73 # 8-60, Bogota, Colombia   |  
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Brkf+WiFi+Massage+Parking
Ranked #6 of 240 Hotels in Bogota
New York City, New York
Top Contributor
111 reviews 111 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
45 helpful votes 45 helpful votes
“A Little Tired”
4 of 5 stars Reviewed February 15, 2013

If you are a businessman or a tourist undeterred by a bomb sniffing dog at the door, you will love this high end Marriott hotel. For us the soaring lobby as well as the guest rooms were a bit tired. The rooms were furnished in standard Marriott fare, with low end toiletries. Bathrooms could definitely have used a face lift. We could have been in Indiana. There was little in this hotel to remind us that we were in Colombia. We were only here for two nights and managed to eat all meals in the hotel. The steak house restaurant's food was overwrought and poorly executed. A room service sandwich and breakfast were adequate. The staff was well trained and accommodating, both at the front desk and the concierge desk. Overall, I wish we had searched for an unscale local alternative in planning our time in Bogota.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 25, 2013
Dear guest, thank you for taking the time to let us know about your stay with us. We will certainly take into consideration you feedback regarding the Colombian flare to the hotel, we do try to keep a Colombian ambience throughout the hotel with local flowers, artists and elements such as Cañaflecha in the room’s decoration. We hope that you may consider us for your next visit to Bogota and thank you once again for your feedback in all aspect you consider need enhancement.
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567 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Washington DC
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 14, 2013

Beautiful hotel, kind service, wonderful health club. The swiming pool is gorgeous, and the turkish bath relaxing. Breakfast was good too, with a wide selection. Pricy, but you get something good for yor money. One thing I didn't like is they want you to sign a credit card slip, blank, on check in. I never do this, and had to threaten to go to another hotel before they relented.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 18, 2013
Dear guest, it is nice to know that our Health Club along with everything is provides was pleasing to you, and we are glad you were able to enjoy it during your stay with us. If you liked our breakfast, we’d like to encourage you to try our restaurants for lunch and dinner as well as they offer a complete different experience. We would like to apologize for the inconvenience our Credit Card policies might have caused you, please understand that Colombia still has to go through certain procedures that America has long changed. Thank you for choosing us and we hope we have the pleasure of serving you again.
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2013

The JW in Bogotá is definitely the best option in town. The staff is amazing, pool/SPA area is great. The only thing I'd change is the hotel restaurants hours, since there is no food after 1am in the hotel beside room service - which is reasonable.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 15, 2013
Dear guest,
Thank you for choosing us as your “best option in town”, it is great to know that you had a good experience with us. We will take into consideration regarding the restaurant hours and we appreciate your feedback.
We hope to have you again with us real soon and thank you for taking the time to write about your time with us.
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Dallas, Texas
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 10, 2013

I stayed at this hotel for nine nights recently as part of a business trip. The property was very well maintained and the rooms had a luxury decor. Housekeeping seemed to go above and beyond, including folding clothes that were draped over the back of my desk chair. The only problem I experienced was that housekeeping on two occasions didn't fully close the door to my room after it had been serviced, to which the hotel manager apologized for.

The fitness facilities and pool were very nice and consistent with a nice spa. The executive lounge was also very large and accommodating, and the concierge was helpful in organizing transportation. This is a wonderful property and would be my first choice if my travels bring me back to Colombia.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 15, 2013
Dear guest, we are glad that the establishments of the hotel were appealing to you and that the service offered was up to your standards. I would like to apologize once again for the issue you had regarding the door and know that we will make sure mistakes like those will not happen again. We certainly hope your travel brings you back to Colombia as we will be delighted to serve you again.
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Austin, TX
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2013

The JW Marriott is the best business hotel in Bogota, and perhaps the best hotel period in town. I’ve stayed at the other five other hotels, and there is no comparison, but of course being the best comes with a price that is often higher. Great bed, fantastic bath, nice sundries, and an excellent breakfast selection. Also went to the bar at night, and the drinks are very strong! My wife says the massages were nice, US quality.

I’m Gold on Marriott, and while I didn’t get an upgrade, did get to the Executive Lounge and really enjoyed the food up there. Also, I liked how the hotel had a bit of local flair, or at least didn’t feel like a chain US hotel at all.

The biggest drawback is the location, as while it’s not in a bad neighborhood, you can’t really walk to many “cool” places, like you can if you stay at the Sofitel or the Morrison on 84th. Not a long cab ride, but neither can you just walk out and be in the action.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 6, 2013
Dear guest,
We would first like to thank you for taking the time to let us and other travelers know about your experience with us. It makes us very glad to know you consider us “the best” and that you had a fantastic stay with us, enjoying the establishments and services such as the Health Club for the many massages we have to offer.
We do apologize if the occupancy of the hotel did not allow for an upgrade but rest assured we always keep our VIP guests on top of the list. It is great to know you were fond of the “local flair” of our hotel, and even though we are an American chain all JW Marriott properties like to keep the essence of each culture they are located on.
We hope to have the pleasure of serving you again and thank you for choosing the JW Marriott on you visit to Bogota.
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Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 31, 2013

This is an extremely nice hotel. This was my third trip to Colombia and my first stay at the JW Marriott Bogota. The rooms are comfortable, crisp, clean and furnished exceptionally well. The bath rooms are phenomenal!! The breakfast buffet was one of the best I ever seen. Many choices..... 15 or more choice of bread/rolls, hot food, cold food, made to order food, Excellent service!! You have to experience the breakfast bar(s)! It was consistently good every day; we were there 5 days. We ate in the restaurant; our wine was a suggestion from our server and I loved it. The patio area out back with it's many water and light features is nicely done with canopies covering all sitting areas. You can sit and drink and talk or have a meal here.. whatever you like! The service of the concierge, room service, front-desk, restaurants was truly exemplary!!! It is a pricey hotel, but you get what you pay for!! I never heard outside noise, that is in the hallway or from the street, I slept very well. You have to experience the JW in Bogota for yourself.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 4, 2013
Dear guest,
We would like to thank you for your wonderful comment and for choosing the JW Marriott for this past trip to Bogota. It makes us very glad to know you loved our breakfast buffet and that the service as well as suggestions offered were according to your desire. We strive to offer the best service we can and it is always rewarding to know that we “delivered”. It is great to know that your overall experience with us was great and we hope to have the pleasure of serving you again.
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London
Top Contributor
148 reviews 148 reviews
43 hotel reviews
Reviews in 52 cities Reviews in 52 cities
583 helpful votes 583 helpful votes
5 of 5 stars Reviewed January 29, 2013

If you can swing the price, there is no comparison in Bogota. Top notch service and rooms, excellent attention to detail and and great location, just around the corner from Harry Sasson, likely the best dining experience in the city.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel_Belloni, General Manager at JW Marriott Hotel Bogota, responded to this review, February 1, 2013
Dear guest,
Thank you for your wonderful comment and for letting us know about your experience with us. It makes us very glad to know you found our service to be “top notch” and that the establishments of the hotel as well as for the location were convenient for you on your visit to Bogota.
We hope you can visit us again soon to be able to enjoy more of the amenities we have to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Bogota

Address: Calle 73 # 8-60, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 240 Hotels in Bogota
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Hotel Bogota 4.5*
Number of rooms: 264
Official Description (provided by the hotel):
The luxurious JW Marriott Bogota Hotel is located at the heart of the financial and entertainment district, next to the corporate offices of major companies and close to the best restaurants and bars in Zona T and 93rd St Park. This Bogota hotel offers the highest speed Internet available (65 MB)for an invaluable entertainment experience streaming movies or music. Exclusive soundproof windows in rooms guarantee you the best rest. Our 264 rooms feature 300-thread count Egyptian cotton linen as well as a down feather mattress topper to offer maximum comfort and a unique relaxing experience. Enjoy a great steak or a delicious imported lobster in La Mina, renowned as one of the best restaurants in Bogota. For a brasserie experience visit Monet, our French restaurant recognized for its exquisite breakfast and lunch buffets. Try one of our 73 different types of Martinis at Dry 73 or chill out at La Terraza, where live music, exotic cocktails and a great ambiance make it the place to be. ... more   less 
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