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“The definition of great service” 5 of 5 stars
Review of India Chez Moi Casa Hotel

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India Chez Moi Casa Hotel
3.0 of 5 Hotel   |   Calle 108 #48-33, Bogota, Colombia   |  
Hotel amenities
Ranked #23 of 236 Hotels in Bogota
Key West, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“The definition of great service”
5 of 5 stars Reviewed July 14, 2014

As a business owner, I fully understand the importance of providing great service to my clients. The entire staff at India Chez Moi understand, too. I have stayed in many places during my travels, some good, some bad, but never have I stayed at a place where I felt that the staff genuinely cared about me. Not just as a paying customer, but as a person. I don't think that I can write a review that fully expresses my gratitude for these people. Staying here was the best choice that I made on this trip. I would never stay, or recommend, anywhere else. Thank you so much to everyone there, I was blessed to have met you all.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoi, Gerente at India Chez Moi Casa Hotel, responded to this review, July 17, 2014
Dear Ryan,

Thank you for your review, it really means a lot for us to see that we were able to live up to your expectations. It is true that we care about our guests, not only as guests, but as people who come to our home. We are happy that we were able to demonstrate this to you. We trully hope you will come back to India Chez-Moi one of these days. We send you many regards from all the team and look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2014 via mobile

Olivier and Ila are extremely good host that would always help you in anything. I was very lucky to get there when i first arrived in Colombia. The hotel is quiet and close from a bus station. The food is excellent and hotel very clean. I would really recommand this hotel for tourism or business trip.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoi, Director of Sales at India Chez Moi Casa Hotel, responded to this review, June 6, 2014
Thank you so much for your nice review! We are very glad that you had a good experience with us. We look forward to welcoming you back soon!
Ila & Olivier
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Bangalore, India
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 26, 2014

I stayed at this hotel for 2 nights on my recent visit to Bogota. It is actually a house, converted into a hotel. Since there is no signboard, it took us a while to locate the hotel. Here's my short review.
What I liked
* Location: The hotel is located in quite, posh and safe area. Supermarkets, restaurants are within walking distance. I felt the area to be safe as I found people walking upto 8 pm, unlike some other parts of Bogota.
* Rooms are comfortable.
* The hotel decor is very much influenced by India. There's a small display of Indian decorative items/ clothings etc which you can buy as well. The collection is good.
* The hotel staff and owner attend its guests well. They try to make you feel at home.
* Early check in and late check out is available, at a very nominal price.
* Complimentary internet (wifi) has good speed. Accesible from all places in the hotel

What I didn't like
* The breakfast is complimentary and LIMITED. You take anything extra than served, you need to pay for it.
* There is no room service. All the orders made from your room will be served at hotel's common dining area only.
* Food served at hotel is a bit expensive. Considering no room service, its better to have your food at nearby restaurants (All within 4-5 km range).

Since I was busy all the day with my work, I couldn't enjoy the hospitality extended by the hotel staff.
Some renovation is going on at present. But it didn't cause any disturbance to us.

Room Tip: Dont book the rooms through any web portal. Instead call the hotel directly for reservation. You wil...
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  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoi, Director of Sales at India Chez Moi Casa Hotel, responded to this review, May 29, 2014
Thank you for your review! It is always nice to receive the visit of our Indian friends. We will be glad to offer room-service or recommend good restaurants close-by for your next visit ;)
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Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

This is a very special little place. I am always welcomed here and treated like family. The breakfasts are always the best in town (made to order) and the personal attention is always wonderful. Try the Indian food, too!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
5 of 5 stars Reviewed February 24, 2014

Our stay at this hotel was far more special than anticipated. Our hosts were always attentive to all of our needs, full of good cheer and interesting stories, and absolutely treated us like family, not just clients! The hotel is on a quiet street and has a beautiful decor. We were sad to leave!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoiCasa, General Manager at India Chez Moi Casa Hotel, responded to this review, March 4, 2014
Dear Teo,

It was a real pleasure having you and your father at India Chez-Moi. We truly enjoyed listening to your father playing guitar and the long conversations we shared about life in general.

We are happy that you enjoyed your stay and hope that you will visit us again soon. There are a lot of new things happening this year in the hotel starting with our new logo! So keep in touch and do let us know when you are coming here next!

Take care and send our regards to your father as well.

Looking forward to your next visit.

Ila & Olivier
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London, United Kingdom
1 review
4 of 5 stars Reviewed January 2, 2014

It took us a good amount of time to find an accommodation in Bogota, because the reviews on TripAdvisor and other mainstream websites were contrasting - which left us even more confused - and because the information (like pictures, prices, etc) on many independent websites didn't feel reliable, and ultimately because we didn't feel safe in completing the transaction online given the premises. India Chez Moi literally was the only one we found with consistently good reviews, which stood out for us a great deal.

Many commented on the staff's availability and kindness beyond what's expected, and we definitely had the same experience, during and even before the trip, when calling to confirm the details and ask for advices and availability for an extra week. During our stay both Akbar and Sundara were always helpful with our requests and any extra we needed on the day, offering their knowledge of the city and practical help - for instance, when planning a few days trip in the countryside, they spontaneously got involved ensuring we were not running any risk, suggesting routes and transports and even checking online for us.

The accommodation itself was well maintained, with separate spaces, decorated in an original way and with good taste. Although the pictures available on TripAdvisor and on they hotel website were not descriptive enough to get an appreciation of the size, quality and style of the place, we stayed in the Standard Room first and in the Premium Room after and they were both big enough, clean, comfortable and the second one also with a very nice bathroom, and we'd recommend them both. They mentioned that a new website and more pictures are on the way.

Given that generally speaking the further north of Bogota you go the safer it is, the location was another main point we were trying hard to satisfy, and we were pleased with how safe, clean, and close to main roads & Trasmillenio the hotel is.

Something else we liked about the hotel is that it felt like home, mainly thanks to the way Sundara and Akbar treat guests, always with respect and care, without imposing rigid rules typical of a big hotel chains but on the other hand keeping the place running smoothly. This was a common denominator for all the staff working there.

The breakfast was included and it was always fresh and tasty. As a suggestion, more options and quantity to suit different people would be a good plus (possibly a buffet?).

About the city, in our experience as visitors, given our mixed feelings about personal safety in Bogota due to the many contrasting reviews we read before leaving, we can now say that taking the appropriate precautions when going out and about (e.g. not flashing money in public, being aware of what going on around you and calling taxis directly instead of jumping on the 1st one you see in the street) especially at night time, is enough.

Thanks to Sundara and Akbar for a lovely 2 weeks stay in their hotel.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoiCasa, Manager at India Chez Moi Casa Hotel, responded to this review, March 4, 2014
Thank you very much for your review!

This will definitely be a useful review not only for our guests but for anyone traveling to Bogota. We would also like to thank you for your suggestions, this is something we are working on at the moment and will make sure that during your next visit you can experience new flavors during your breakfast time!

We hope that you will have the chance to visit Colombia again and that we are on your list of places to stay at!

Thank you once again!

Best regards,

Akbar & Sundara
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Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed October 30, 2013

India chez moi is one of these places where you feel right at home from the moment you step in. From the Ultra clean and well lit rooms, to the amazing food and exotic decor, not to mention the very attentive and friendly staff who go out of there way to make you feel comfortable, I definitely recomend this place.
Public transportation, exchange office and shopping center are at walking distance.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IndiaChezMoiCasa, Director de Relaciones Públicas at India Chez Moi Casa Hotel, responded to this review, November 13, 2013
Dear Guest,

Thank you very much for reviewing our hotel.

I believe our team can feel proud. We have accomplished our daily goal by providing excellent service to you. Writing a response to your review it is not an easy task. One must say. It is hard to put in words what the team at India Chez Moi is feeling after reading your wonderful experience at our hotel.

We really appreciate the effort you have put writing this review.

We hope to welcome you at our hotel in the near future.

Regards,

Akbar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about India Chez Moi Casa Hotel

Address: Calle 108 #48-33, Bogota, Colombia
Location: Colombia > Bogota
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #23 of 236 Hotels in Bogota
Price Range (Based on Average Rates): $
Hotel Class:3 star — India Chez Moi Casa Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
India Chez-Moi Casa-Hotel, is your ideal home in Bogota. A beautiful house with indian and french influence, inspired from the southern regions of India, is waiting for you to make you live a unique experience. Its comfortables rooms, social areas and gardens will welcome you in a cozy and quite atmosphere.We invite you to stay with us and to enjoy a warm and personalized service with excellent rates. In India Chez-Moi Casa-Hotel, you will have all the comfort and the necessary assistance to make of your sonjourn an enjoyable and productive one.India Chez-Moi Casa-Hotel, is located in an exclusive and quite area in Bogota surrounded by parks, but very close, between 5 to 15 minutes from the main Shopping Malls and Upmarket areas of the city. Quick exit and access to main avenues that connect the north with downtown and south area of Bogota, 20 minutes aways from the airport.In India Chez-Moi Casa Hotel you will find VIP rooms where you will have the opportunity to enjoy private indian dining with tipical indian cuisine, romantic dinners, hookah bar and tatoos in henna. All these services require a previous Reservations. ... more   less 
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