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“Expectations exceeded” 5 of 5 stars
Review of Casa Grande Suites

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Casa Grande Suites
4.0 of 5 Hotel   |   Av. Ballivian, Esq. Calle17 N.1000 | Calacoto, La Paz 1132, Bolivia   |  
Hotel amenities
Ranked #4 of 72 Hotels in La Paz
Bogota, Colombia
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
“Expectations exceeded”
5 of 5 stars Reviewed March 12, 2013

Arriving at 0330 in the morning is never going to be good in any hotel let alone a hotel in La Paz. At night the modern architecture is only partially apparent and is weird and out of context with expectations.
The staff reception was really very good as it was night staff only and they were keen to get me settled in but in a good way.
In the morning the hotel looked much better in daylight. The design grew on me during my stay and it is modern and refreshing, light and airy. The style is something along the lines of chic modern Scandinavian style.
The rooms are well appointed as the hotel has only been open a month so everything is spotless and new. It is above basic and the fixtures and fittings look as though are well designed and will last well. For a welcome change the room is well lit and for those that spend time in their room working this is a real bonus in comparison to many other hotels. There is a laptop size safe and the bathroom is again well lit with a good shower.
I needed to speak to the management as I was hosting a client and needed some information. This is a family hotel and I spoke to the son Oscar, he was clearly dedicated to his job and determined to make a good start even better.
It is worth noting the location in the Southern residential area, it is quieter than the central business district hotels with some decent restaurants in walking distance. It is also a little way away from the tourist area. This is not a bad thing and crucially it is lower than many other La Paz hotels, even a few hundred metres can make a difference for those unlucky enough to suffer from Sorochi or altitude sickness. Oxygen is available in the hotel too if you really take a hard knock on that front.
All of the staff were cheerful and clearly inculcated with Oscars enthusiasm, they were also efficient and very helpful.
The swimming pool is actually useful as you can do laps if you really want to punish your lungs.
My only gripe was the lack of coffee making facilities in the room, nice when you work in there. Also internet was a bit sporadic as there are often power cuts due to electrical storms knocking out the city power, the hotel has it´s own power plant but this cuts in and often the server is affected. There is nothing that the hotel can do about this as it is more or less an act of God although standby power is a real bonus.

Room Tip: I didn´t notice any real advantage between which side of the building you were on or what floor that...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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81 reviews from our community

Traveler rating
    60
    15
    4
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    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 12, 2013

I stayed at the Casa Grande for 12 days during a business trip, and would highly recommend it for both business and leisure travellers. The rooms - suites actually - are very comfortable and clean, with a bedroom, a good-sized living room with small dining table and kitchenette, and a comfortable bathroom. I'm not sure how old the hotel is, but it seems new, with everything in good repair and working order. There is a small business center, and the Wifi worked well. There's a small cafeteria downstairs where breakfast is served, and where a small menu is available throughout the day. Service is very professional. The hotel is about 20 minutes from the center of town, and the hotel can arrange transport for guests. A new, much larger building a couple of blocks away was recently inaugurated, and if it is run with the same professionalism and courtesy, I'm sure it is also a great choice of hotel in La Paz.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gurnee, Illinois
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed March 10, 2013

I stayed in room 601 at the Casa Grande Hotel for one night. I was traveling as part of a group but wanted to stay one night on my own at lower altitude, having come directly from Chicago. It took around a half hour to get to the hotel from the airport at 13,500 feet of altitude. The Casa Grande is noticeably lower at 10,600 feet. I had arranged to have the hotel pick me up at the airport and they were waiting with my name on a sign, even though my flight was over 2 hours late. The driver offered me coca tea for the ride to the hotel.

Even though I arrived at 8:30 a.m., my suite was ready for me. The reservations staff spoke good English and were extremely helpful. There was a mix-up as to where our group would be staying in La Paz for the remaining nights. The front desk made some phone calls for me and was able to research this for me.

My suite was large with many windows. It had a separate bedroom with a king bed, night tables and a large flat screen TV, a good sized bathroom and a separate living room/kitchenette combination. The bathroom had large, fluffy towels, a hair dryer, a bathrobe and great hot water pressure in the shower. The kitchen/living room had a refrigerator (stocked with reasonably priced items), a microwave, table and 4 chairs, a couple leather loveseats, accessory tables and another flatscreen TV and DVD player. They also put a (free) oxygen canister in my room in the event it was needed (a second cylinder, if needed, would be for an unknown charge - I didn't need it).

Due to the altitude, I wasn't hungry until evening. I decided to order their lasagne via room service. The room service people speak very little English, so it was difficult communicating. I called the front desk and they were more than happy to communicate my request. The food arrived in a timely manner and was quite good. The included breakfast buffet was also very good. They had eggs made to order as well as assorted fruits, pastries and meats. The fresh mango was excellent.

The only negative was that my particular room faced the street and was noisy until around 10:30 p.m. Also, the drapes don't entirely block out the city lights, so the room never got completely dark. The free wi fi was spotty - it worked better in the living room than the bedroom.

The hotel is great from an altitude acclimatization standpoint. However, since I was there for only one night, and was trying to lay low the first day, I didn't have an opportunity to explore any of the areas around the hotel.

The next day, the front desk called a cab for me to go to my next hotel. I wish I could have stayed longer.

Room Tip: Ask for a room off of the main street on a higher floor if noise is a problem for you.
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Top Contributor
102 reviews 102 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed February 27, 2013

When we arrived in La Paz, we had to look for a house and stayed for six weeks in this hotel. The location is excellent: within walking distance of San Miguel, the area with shops, cafes and restaurants. The rooms are well equipped and have a little kitchenette, if you want to prepare your own food. We never did, because room service is good and we never tired of the food the restaurant offers. And again, other restaurants are close by.
The hotel staff is service minded and extremely friendly, sometimes it's even too much to keep greeting everyone back...The breakfast buffet is sumptuous, with staff preparing eggs and pancakes "à la carte". On weekends though, this breakfast is very popular with local families, so then the place is quite full.

If you are staying longer than a few days, here are some tips:
* The rooms higher up are sunnier and thus warmer, and have the best views.
* Ask the front desk for a humidifier, that will make you sleep better and help you adjust to the altitude.
* Ask for a DVD player for some entertainment. They offer a reasonable selection of DVD's or you can buy the latest DVD's in San Miguel for 10 Bs.
* Have your laundry done per kilo at Lavaya, two blocks down on Calle 15, saves you lots of money.
* Do your shopping for snacks, drinks etc. at Ketal, corner of Ballivián and Calle 15.
* You can use Go Fitness, located in the Megacenter Mall, 5 minutes by car, free of charge because it belongs to the same owner as the hotel. This is an excellent Fitness center with sauna, spa etc. Just mention your room number and you can use all their services.
* Hail your own radio-taxi in stead of having the door man call their taxi service which is more expensive.
* If you have a rental car, you can use the garage in the basement without extra pay.

To resume: this hotel provided us with an excellent temporary home for six weeks. We never tired of the food, the service was excellent and the cleaning spotless. We had all the amenities we needed and lots of services within walking distance. Can't beat that!

P.S. They recently opened a new building one block from this hotel.

Room Tip: The higher the better. We stayed in room 805: beautiful views, warm and less traffic noise.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 25, 2012

Casa Grande is several hundred metres lower than the centre of La Paz which makes it the ideal place for the lowland traveller worried about altitude sickness. A 15-20 minute taxi ride will take you up to the centre in the morning and you can retreat to the lower altitude in the evening.
The rooms (more like suites) are enormous, comfortable and well-equipped, the breakfast is lavish, and the staff, to the last woman and man, are superb – courteous and helpful.
The only thing which prevents a 5/5 is the quality of its "fitness" room or gym, which is feeble. For the business traveller who likes to exercise, this is inadequate.
(La Paz is built in a steeply sloping ravine with the centre at about 3,600 metres -- this can bring severe headaches and nausea, as well as acute breathlessness, to lowlanders, until you acclimatise)

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London -Barcelona-Lima
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 8, 2012

Hotel Casa Grande is located in the South of La Paz which is the best area to stay. It is quieter, and greener than the Centre but there are good restaurants, cafes and shops around. The staff are friendly, the breakfast room is bright and the food is good. The wifi worked better than anywhere I had been in Bolivia. I think it is the best hotel in La Paz. For us it was a welcome break from a rough trip across the Salar de Uyuni and through Potosi and Sucre. Plus they had lovely touches like a rubber ducky in the bathroom.

Room Tip: we loved the suite
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2012

I spent 14 nights at the Casa Grande in La Paz in June 2012. It is probably the premier hotel in La Paz and to be honest there isnt much competition. The staff were friendly, helpful and smart. The food was above average (for la Paz) and the rooms were spacious, well appointed and clean (the cleaning ladies were excellent). If this same hotel was in Europe it would probably be 3 star.

I dont have a plan to visit La Paz again but if I do I will stay at the Casa Grande.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Grande Suites

Address: Av. Ballivian, Esq. Calle17 N.1000 | Calacoto, La Paz 1132, Bolivia
Location: Bolivia > La Paz Department > La Paz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 72 Hotels in La Paz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Grande Suites 4*
Number of rooms: 36
Official Description (provided by the hotel):
Unique settings and a concept rarely seen in the country. Avant Garde desing that combines esthetics, and comfort in a way that defines it’s personality. ... more   less 
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