I left for the rural areas for the day, so left my computer in my hotel room, thinking this was safer than taking it with me. In the evening it was gone. When I informed the reception, the girl seemed disinterested and suggested I had taken it somewhere else. It was not possible to talk to the manager or get any kind of support, sympathy whatsoever. The next morning same was repeated with the reception quickly moving to accusing me that I had taken the computer out of hotel.
The manager could finally be seen late that day and she threatened me to send her lawyer if I would report what happened on TripAdvisor!!
I then went to the Camino Real, a hotel that deserves its stars and it was only marginally more expensive for a completely different experience.
El Rey Palace has several other drawbacks apart from disappearing computers, such as: 2 mornings out of 4 there were no towels in the room. Water for brushing teeth is part of the minibar.
- Official Description (provided by the hotel):
- El Rey Palace Hotel is sittuated in the center of La Paz, just a few from the main attractions in the city. Since its opening the El Rey Palace Hotel offers an exquisite service to its guests. This forms the special prestige that characterizes our house. In 15 years we established a firm position in the Bolivian hotel market and we are the first 4 star hotel with the classification Categoria Superior. ... more less
- Reservation Options:
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- Also Known As:
- Hotel El Rey Palace