This place was built in the early nineties and never renovated and that's too obvious. Everything about the rooms, common areas and the restaurant is old and while it's not falling apart just yet - it obviously was high quality stuff back in the day - it surely doesn't leave and impression of a five star hotel. Our room was big, had WiFi Internet, a huge bed, two bathrooms and magnificent views of St. Francisco. What it lacked was air conditioning - since the windows were facing south-west, the temperature in the room was around 35 degrees Celsius (that's 95F for you, US Americans). There is a tiny window which opens in the living room, but not in the bedroom, so the temperature dropped only marginally at night. The staff offered us a fan, but that that didn't help much. Apart from the unbearable heat, our sleep quality was further compromised by the bed - it was too soft, felt like a water bed. Any move would trigger a "tsunami wave" across the whole bed, so it was very difficult to turn at night without waking up my partner.
The cleanliness was a hit or miss. While I don't have complaints about the room, the restaurant was a different story. My first impression was that it's a school canteen - tablecloths were stained, full of breadcrumbs, windows to the outside were dirty and there was no restaurant atmosphere at all - just tables in a hall. The food, on the other hand was cheap and better than what you typically get in school canteens. I wasn't so much impressed by breakfast though - buffet was really poor and the same cleanliness issue made it an overall unpleasant experience.
The staff, despite their limited English skills, was generally very helpful and kind. We had some special requests, such as buying medicaments and the receptionists took care of everything for us.
Overall, my experience in this hotel was average, but when compared to real-world 5* hotel standards, Presidente Hotel can only be rated as poor. I would not recommend it to my friends.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.