A friend highly recommended El Dorado, so despite its low rating on Trip Advisor, we decided to give it a try. It was barely adequate. We would not stay there again. Following are some pros, cons, and recommendations:
The location is perfect. It is close to many attractions, sights, restaurants, etc.
I found the male staff member to be friendly and helpful (think he works at night)
The woman at the front desk during the day and evening was downright rude. She had a snitty attitude and would shake her head in disgust if we didn't understand something. When we were checking out, we were trying to pay the change portion of our bill but didn't have enough Bolivianos so we tried to give her the amount in US change and she threw up her hands in disgust and dismissed us.
Unsafe practices. At one point, we entered the hotel and went to the elevator. One looked open and luckily we were paying attention to what we were doing because there was a man working down in the open, empty elevator. No tape, no warning sign, nothing.
The breakfast was barely mediocre. The coffee was terrible, the rolls were stale, and the fruit salad was mushy. To make matters worse, there were three female staff attending to the breakfast buffet and they laughed and giggled incessantly the entire time we were there.
The room was small and behind the hotel, there was construction going on until 9 pm each night.
Ask for a room that faces the back streets, not the Main boulevard
Don't eat the breakfast buffet. Instead, go up the street less than 1/4 mile and eat at Alexander's coffee cafe. They are like a Starbucks but serve all three meals. The coffee was excellent and I highly recommend the huevos rancheros. Only 18 Bolivianos (less than $3) and they were outstanding. The hash browns which we also ordered were just as good.
Look for another hotel! This one isn't worth the price!
Recommendation for the hotel: invest in customer service training for your staff. Also, don't have such a rude woman at the front desk.
- Official Description (provided by the hotel):
- Hotel Elcorado, is located in the heart of the city's commercial center, near the beautiful Paseo del Prado and within walking distance of banks, travel agencies, government and office buildings, museums, shops, and others. All our exquisitely decorated rooms have wall-to-wall carpeting, a private bath with shower and tub, central heating, direct-dial national and international telephone, Internet WI-FI and cable TV. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Despegar.com, HostelWorld, HostelBookers and Hotels.com so you can book your Hotel Eldorado reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- El Dorado Hotel