We found ourselves stranded in Punta del Estes unexpectedly one night last December, as a savage storm ripped across the region, closing the airport in Buenos Aires (our destination) and causing our flight to be eventually moved from “delayed” to “canceled.”
Because this was weather caused, we were on our own re: overnight accommodations. Punta was being pounded by a thunder and lightening storm: it was pouring out, like on the night King Lear was on the moor. We didn’t have a local phone and we could only get intermittent Internet access at the airport. In a quick nearly frantic hurry, we searched online for hotels near the bus terminal and found the Awa Boutique Hotel to be the most suitable.
Arriving there that night after a long day of uncertain travel was like arriving safely back to shore after a terrible voyage at sea. The hotel was well light, clean and welcoming when we arrived, and we knew immediately that we had arrived at a place where we’d feel warm, safe and comfortable. As we were registering, two full champagne flutes were presented, an unexpected touch we greatly appreciated.
Our sleeping room was lovely, and the hotel is decorated with vivid art pieces all done by local artists. While we didn’t have time to enjoy the many amenities the hotel offered (e.g., fitness center), we had a terrific meal in their onsite restaurant accompanied by great wine and gracious service. As it happened, we shared our late night meal with another two women travelers who were also caught in the storm and arrived just as we completed signing in. It was fun, cozy, delicious and so unexpected after the hassles of being stranded at the airport and hours of delays and uncertainty.
The hotel has free wifi, in-room safes, great showers, comfy beds, appealing artwork everywhere, and really wonderful service. I asked about getting a cab early in the morning before we left the dining room and retired for the evening. They made everything seem easy and effortless, and we slept like babies.
To my surprise, when I came down the next morning a woman I had not seen before who was working the front desk already knew we’d need a cab early. And they allowed us to get into the dining room before it was open for a quick sampling of their wonderful breakfast spread as we waited for the cab and prepared for a long bus and ferry journey onward to Buenos Aires since we couldn't get on a flight that day. This was our last night in Uruguay, and we wouldn’t have wanted to stay anywhere else. It’s a charming, appealing and well-appointed hotel with really wonderful service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.