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“Average” 3 of 5 stars
Review of Al Raha Beach Hotel

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Al Raha Beach Hotel
5.0 of 5 Hotel   |   Al Raha Corniche, Abu Dhabi 38616, United Arab Emirates   |  
Hotel amenities
Ranked #33 of 120 Hotels in Abu Dhabi
Certificate of Excellence 2014
Kuwait City, Kuwait
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Average”
3 of 5 stars Reviewed May 24, 2013 via mobile

First time in december was amazing, the beach and the service also was clean, in May it wasn't clean enough the smell of the room was awful, the check in service was poor,i booked the gulf view and they gave me the backyard and i had wait 1 hour to change and then they gave me bad smell room, I like to stay in this hotel but i hope it will be better nxt time ,

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 27, 2013
Dear Mr. Kuwaiteiah,

Greetings from Al Raha Beach Hotel and thank you for coming back..

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very sorry to learn about your disappointments and poor services experienced during your second stay with us.

Whilst I can assure you, that any inconvenience experienced in this instance would have been as a result of thoughtfulness rather than intent, please be assured that all your comments have been communicated to the concerned heads of departments and all shortcomings have been addressed and appropriate actions have been taken.

We would very much welcome the opportunity to regain your confidence and look forward to your next visit and rest assured that no efforts would be spared to make your next stay at Al Raha Beach Hotel memorable and pleasurable.

Once again please accept our sincere apologies for any inconvenience caused to you during your stay with us.

Thank you and best regards,
Diana Ancuta
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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Sodankyla, Finland
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2013

Rooms are very large, well furnished and what was best, very quiet. Also A/C was surprisingly quiet.

The hotel facilities are rather comprehensive. Outside pool was well maintained, large enough and water was almost too warm.

WIFI worked in every corner of the hotel, which was essential.

If I have to find something to improve, that would breakfast. While breakfast was good, it offered very limited selection of vegetables and salads. Some parts of breakfast selection were also constantly out, which forced you to either wait for 5 mins or think some other options. But what do you opt when all drinking glasses are out? For that price, they should have made breakfast a better experience.

Location is very handy. It's close to airport and within easy reach of Yas island.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 27, 2013
Dear Mr. Multis,

Greetings from Al Raha Beach Hotel.

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very glad to learn that you have enjoyed your stay with us and our services and facilities met your expectations. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and services to our valuable guests.

Though we are very sorry to learn about your disappointment for the quality of breakfast menu in our main dining restaurant. We want you to know that we value your comments and we will take necessary steps to improve it for the better.

Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back to Al Raha Beach Hotel.

Sincerely yours,
Diana Ancuta
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2013

We arrived at the hotel to find ourselves in lovely spacious rooms with a snazzy bathroom concept. The in-room balcony was very relaxing giving us unparalleled views of Abu-Dhabi. We enjoyed a lovely day at the hotel spoiling ourselves at the spa and their beach/pool where the food at La Piscine was better than expected. Our day was topped off with a lovely and surprising turn-down service given by our housekeeping attendant "Hero" who did a very sweet rose petal setup for us. It made our trip complete and made us not want to leave.
Thank you very much, we will definitely come back.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 27, 2013
Dear Guest,

Greetings from Al Raha Beach Hotel.

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very glad to learn that you have enjoyed your stay with us and our services and facilities met your expectations.

Your comments are passed on to Mr. Hero for a wonderful service extended during your stay with us. Receiving such positive comments are very rewarding to our employees and can only encourage them to strive further to meet our valuable guests needs and exceed their expectations at all times.

Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back to Al Raha Beach Hotel.

Sincerely yours,
Diana Ancuta
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 8, 2013

This hotel is really nice and comfortable. It’s about 15 min from the airport and 15 min from YAS Island where all the fun in Abu Dhabi is. The lobby is huge and the rooms are big and comfortable. The view from my room was amazing and I think all the hotel rooms’ views are beautiful. The buffet lunch is good and has a big variety. The pool is very relaxing and the service is perfect. This hotel is simply one of the best in Abu Dhabi and I would advise anyone to stay there.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 9, 2013
Dear Mr. Ody,

Greetings from Al Raha Beach Hotel.

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very glad to learn that you have enjoyed your stay with us and our services and facilities met your expectations.

Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back to Al Raha Beach Hotel.

Sincerely yours,
Diana Ancuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nablus
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 3, 2013

My trip was for business and it lasts for one month, so I think my review will be of value due to the number of days and nights i stayed there, number of issues i faced and the opportunity to meet many of the hotel staff starting from the main door up to the GM who used to take his breakfast on daily basis in the restaurant.
Business wise, the place is professional, elegant and classy, excellent place for business meetings, training as well family times. However, as in any other place in the world you need to follow up and express your needs to get the compliance with it, which was the case during my training sessions i provided, and not just to complaint after you left.
Very helpful employees and you just ask for what you need and you well get it. Just remember to ask for Mirza (The outlet Manager who deserves a special thanks and acknowledgments for his care and kindness), Emy with her warm smiles and words that make the start of your day, they were smiley and really nice in making you feel that you are the most important guest in the hotel, although they treat every guest in this manner.
Not to forget the remaining of the staff: Karen (actually i met two nice Karens within the restaurant staff), No place to mention all the names as all staff were worthy of a mention for their polite yet friendly attitude and waiting to help and make your meal unforgettable.
I can say it, the restaurant staff are efficient and they did it well. By the way, I wonder from some reviews who criticized the varieties and taste of food, sorry, food was excellent and but it seems that you are not familiar with some varieties, choices and taste were more than satisfactory and i enjoyed each breakfast and lunch within my 29 days i stayed there.
Yalem, my contact person for my training sessions catering and other requirements, you worth of a mention for your highly appreciated efforts and kindness and nice attitude. Thank you all, Raha Beach Hotel staff.
I spent a lot of time on the Hotel Beach and indoor swimming pool and spa in the fourth floor, staff are just amazing, hope to find more words to say for you.
There is a Mall connected to the Hotel via a passageway, the Mall has a good range of shops and most things can be bought there.

Room Tip: All rooms are beautiful with a good view. my room was on the second level, simply amazing and spacio...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 9, 2013
Dear Mr. Ayman,

Greetings from Al Raha Beach Hotel.

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very glad to learn that you have enjoyed your stay with us and our services and facilities met your expectations.

Your comments are passed on to Mr. Mirza, Ms. Emy, Ms. Karen and Ms. Yalem, all from F&B Service, receiving such positive comments are very rewarding to our employees and can only encourage them to strive further to meet our valuable guests needs and exceed their expectations at all times.

Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back to Al Raha Beach Hotel.

Sincerely yours,
Diana Ancuta
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 2, 2013

We stayed one night away from Dubai with a Cobone voucher including breakfast and dinner. As a family of 4 with a 3 & 5 year old this was excellent value. It is easily found from Dubai, literally follow the E11, then E10 and it drops you off outside. Staff were helpful, the room was large and easily accommodated an extra bed, which when pushed alongside the sofa formed a perfect double bed for the kids. Good facilities: a nice pool, a kids pool with climbing area, a kids club (which although was small and limited, it entertained our kids for an hour or so each day which allowed us to use the spa on the 3rd floor!). The "beach" is not special by UAE standards however, again, it is another facility which will can burn a couple of hours and my kids loved the kayaks and pedaloes. The food was not vast in choice but certainly enough and we left each buffet meal feeling satisfied. The size of the portions from the pool bar were excellent - we even ordered kids meals for ourselves they were so big! would definitely take this opportunity again if a similar voucher came up, but would I pay the full quoted price? Probably not if I'm honest.

Room Tip: The gulf view room has a much iced balcony and is worth the extra cost.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diana A, Director of Sales at Al Raha Beach Hotel, responded to this review, May 9, 2013
Dear Sir,

Greetings from Al Raha Beach Hotel.

It was our privilege to have you stay with us. I would like to thank you for taking some of your valuable time to express through the Trip Advisor site your views and convey your comments on our service and facilities.

I am very glad to learn that you have enjoyed your stay with us and our services and facilities met your expectations.

Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back to Al Raha Beach Hotel.

Sincerely yours,
Diana Ancuta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
3 of 5 stars Reviewed April 23, 2013

I'm visting this hotel in July and have booked bed and breakfast. There was also an option of full beakfast, would someone be able to explain the difference. I have tried to contact the hotel direct but dont seem to get a response.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Raha Beach Hotel

Address: Al Raha Corniche, Abu Dhabi 38616, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#23 Family Hotel in Abu Dhabi
#28 Business Hotel in Abu Dhabi
#31 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Raha Beach Hotel 5*
Number of rooms: 278
Official Description (provided by the hotel):
Set in landscaped gardens along a stretch of white sandy beach, this palatial hotel is located on the Al Raha corniche. The property offers 254 rooms and suites including the brand new wing furnished with the ultimate in luxury. There are also 24 exclusive villas which have a choice of 2,3 or 4 bedrooms, located in a stunning seafront location adjacent to the main hotel building. The hotel boasts state of the art facilities, including the Body & Soul Spa & Recreation Club complete with temperature controlled outdoor and indoor pools, steam rooms, saunas and Jacuzzis as well as a high tech gymnasium. If variety is the spice of life, dining choices abound from International dishes to exquisite twist of Mediterranean. ... more   less 
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Also Known As:
Al Raha Beach Hotel Abu Dhabi

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