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“we love this hotel” 5 of 5 stars
Review of Premier Inn Abu Dhabi International Airport

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Premier Inn Abu Dhabi International Airport
3.0 of 5 Hotel   |   Opposite Terminals 1 & 3, Next to Skypark multi storey car park, PO Box 95219, Abu Dhabi, United Arab Emirates   |  
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Ranked #7 of 120 Hotels in Abu Dhabi
turkey
1 review
2 helpful votes 2 helpful votes
“we love this hotel”
5 of 5 stars Reviewed March 25, 2014

my family is very happy to stay in this hotel. the staff are friendly the room attendant whos always there if we need anything aileen is her name. shes very nice. on the roof when it comes to safety i myself as a fireman trusted vhong lifeguard for taking care of my daughter in swimming pool area. now my daughter knows how to swim without floating device. im sure will come here maybe next year. thank you to all the staff and management.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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569 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Top Contributor
80 reviews 80 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed March 25, 2014

We wished we had stayed elsewhere. This was an uncomfortable stay which left us not well-rested for our very long flight the next day

First, it is very hard to find and you have to drag your luggage through an underground parking garage and then along walk outside because of construction problems

We arrived at a very basic room that had no soap from the dispenser at the sink, and only one towel for two people. The AC was not working well so it was hard to sleep. The curtains wouldn't close completely so light streamed in. The WiFi did not work. Breakfast is not inckuded

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahL767, Front Office Manager at Premier Inn Abu Dhabi International Airport, responded to this review, April 2, 2014
Dear Houdi,
This is a note to apologise for the inconvenience caused during your stay with us. It is of great disappointment for me to hear that your stay was not satisfactory.
Please be assured that your feedback is very important to us, as we endeavour to improve standards and meet all of our customers' needs.
I have shared your comments with all the hotel departments, reported the WIFI issue to our IT department, put in place further training for Housekeeping and Reception on room allocation and amenities checks and ask our Maintenance Team to check the curtains and A/C in the room you stayed.
The retail corridor (which does not belong to the hotel) has finally opened and it has been inaugurated only on Thursday 27th of March and on your next visit, you will be able to walk through an air-conditioned tunnel from the terminals to the hotel.
At Premier Inn we offer a Good Night Sleep and Great Value Food & Drink, served by People who really care. As in this occasion we did not live up to our promise, we have applied our Good Night Guarantee policy to your reservation as per our email exchange.
I would like to thank you for raising the above issues as this will help me to address them, and help ensure this will not happen again.
I hope that this would restore your faith in Premier Inn, and I would be honestly disappointed if we would lose you as a costumer.
We hope to welcome you back in the near future to Premier Inn!
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Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed March 25, 2014

I stayed overnight at Premier Inn Abu Dhabi International airport.Hotel crew was very cordial and helpful.They informed me that this one was started operating just three months ago.Frankly you could feel that as well . It seems things needs to get more organized. Though the room was not spacious it did serve the purpose for a short stay and was clean & tidy. The Bus service promptly provided by the Hotel authorities to the other airport terminal was very useful and saved me a lot of time . I did not use the restaurant facilities , but probably next time . Locationsaves a lot of time is perfect for people like me to have an overnight stay on our trip to the offshore oil facilities of Abu Dhabi

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Male
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2014

I stayed 1 night I was in transit for 9 hours. Easy to find when you get out of airport. There are directions as soon as you are in the arrivals hall. Staff is helpful and there are shuttles every 30min. I took that on the way back and it was very simple and fast. About 3 min. Thank you I had a great rest.

Stayed March 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahL767, Front Office Manager at Premier Inn Abu Dhabi International Airport, responded to this review, March 25, 2014
Dear Totitof,
Thank you so much for your 5 star review on Trip Advisor. It was a pleasure to read that you enjoyed your stay with us and that you found the hotel to be comfortable and in a convenient location. Thank you for choosing Premier Inn. We look forward to seeing you again in the future.
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Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed March 21, 2014

I would like to congratulate the management and staff of premier inn abu dhabi near sky park for having a friendly staff , courteous and helpful in all the guest , i really enjoy my two night stay march 19 - 21 , 204 , the service is superb and the staff attitude is very excellence ,especially vhong and the reception girls for the kind assistnce during our stay , i definetly recommend plcae .

  • Stayed March 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahL767, Front Office Manager at Premier Inn Abu Dhabi International Airport, responded to this review, March 25, 2014
Dear Musngi22,
Thank you for your lovely review! Here at Premier Inn Abu Dhabi International Airport we all enjoy reading our guests reviews and it is rewarding to see that we were able to provide you with an excellent service during your stay! Thank you for staying at Premier Inn and we hope to see you soon in the near future.
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Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2014

Easy location. Very good value for Abu Dhabi. Staff are very accommodating. Staf member Vhong is a great example of hotel staff who goes out of his way to make you feel welcome and comfortable. Very easy to recommend this hotel.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahL767, Front Office Manager at Premier Inn Abu Dhabi International Airport, responded to this review, March 25, 2014
Dear Chris L,
Thank you for finding the time to write a review about our hotel and thank you for pointing out the great value for money of the hotel and its friendly staff. Premier Inn team always strives to exceed guests expectation and I was pleased to read that Vhong provided you with excellent service. Thank you for choosing to stay with us!
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1 review
5 of 5 stars Reviewed March 19, 2014

Nice hotel,good service and good team(vhong & sameer)good people.nice room,good view,near to Abu Dhabi Airport & downtown,good food.....................................................................................................

Stayed March 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeborahL767, Front Office Manager at Premier Inn Abu Dhabi International Airport, responded to this review, March 25, 2014
Dear Haitham S,
Thank you for finding the time to write about our hotel. It was a pleasure to read that you had a good overall experience! Thank you for mentioning some of our team members, they were thrilled to see their names online! We hope to welcome you back soon.
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Additional Information about Premier Inn Abu Dhabi International Airport

Address: Opposite Terminals 1 & 3, Next to Skypark multi storey car park, PO Box 95219, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Abu Dhabi International Airport 3*
Number of rooms: 300
Official Description (provided by the hotel):
Premier Inn Abu Dhabi International Airport has direct access on foot to Terminals 1and 3 via the Skypark retail corridor. It offers free Wi-Fi in all areas, a roof-top swimming pool, a gym , a restaurant and a bar. All of the air-conditioned bedrooms have a flat screen TV, a minibar and a 24-hour room service. Each unite offers an electric kettle, a desk and an en-suite bathroom with bath and shower. The hotel offers complimentary shuttle bus to attractions including Yas Island, Sheikh Zayed Grand Mosque and the Corniche. The hotel is located a 20-minute drive from central Abu Dhabi and on-site parking is free of charge. ... more   less 
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