We stayed at this immaculate establishment for our 30th wedding anniversary. Booked through Emirates holidays and were treated to cake and champagne on our flight to Dubai. We were picked up promptly once clear of arrivals and driven straight to the hotel. It is huge but impressive and on arrival were given cold towels and local juice drink . Check in quick and professional and very quickly we were taken to our Diamond Room where we were met by our butler. There were issues with the room which we discovered after 30 mins or so. Toilet wouldn't flush properly and the air con was not very effective , however we were very quickly moved to another room on a higher floor. This was the only hiccup in a marvellous establishment. All the staff were very impressive, very friendly particularly the Concierge staff. A very special mention to Mohammed Bouskri who was my knight in shining armour, went the extra mile to obtain medication for me an hour before our departure.
Our butler Prasanna (east wing 5th floor) was also impressive and could not do enough for us. On the evening of our anniversary he and his colleagues brought red roses, champagne and a celebration poster to our room, a lovely touch . When we arrived back in out room after our delicious meal in BBQ Al Qasr Steak restaurant , he had decorated our bed with swan towel sculptures and rose petals . Our table at the restaurant was also decorated to celebrate our anniversary and our waiter Ashley was brilliant and delivered heart shaped desserts on the house .
It is an expensive hotel but at the end of the day you get what you pay for and we certainly did....we'll be back
- Also Known As:
- Hotel Emirates Palace
- Emirates Palace Hotel
- Emirates Palace Abu Dhabi
- Emirates Palace Hotel Abu Dhabi
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