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“Looking beyond” 5 of 5 stars
Review of Eastern Mangroves Suites by Jannah

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Eastern Mangroves Suites by Jannah
4.5 of 5 Hotel   |   Eastern Ring Road / Salam Street / Sheikh Zayed Street/Eastern Road | Eastern Mangroves, Abu Dhabi 129712, United Arab Emirates   |  
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Ranked #2 of 116 hotels in Abu Dhabi
Abu Dhabi, United Arab Emirates
1 review
123 helpful votes 123 helpful votes
“Looking beyond”
5 of 5 stars Reviewed November 6, 2013

At first you will not appreciate this hotel outside.
But if will get inside their suits you will feel your home in your own home.
I love the place because its very spacious.
The sun comes in your window pane lively overlooking the huge mangrove.
Even your not a nature lover you will appreciate it.
Its very refreshing you cannot imagine that your in Abu Dhabi.
The staff is very friendly and accommodating.
There is no hotel better than Jannah.

Stayed November 2013, traveled solo
Was this review helpful? Yes 123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 people have reviewed this hotel

Traveler rating
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25
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Russian first
  • Swedish first
  • Any
English first
Beirut, Lebanon
1 review
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed October 18, 2013

I came to Abu Dhabi to visit my son and his family and chose this hotel for its location. I was not sure of what to expect since it was new. But when I read the recommendations and checked its website, I felt comfortable and venture.
And what an amazing decision I made.
I must say that I had an exceptional experience.
The product they offer is nice, but what was just amazing was the location, the views of the mangroves and the sea, but most importantly the terraces they have in each suite. I could sit there for hours to relax and enjoy the calmness of the location while enjoying the city skylines in the backgrounds.
The service was a true boutique 5 star. Just perfect.
I want to recommend this hotel without any hesitation and look forward to come back during my next trip to Abu Dhabi.

A sincere thank you to all the team who made my stay so special.

Room Tip: I recommend to contact the hotel in advance as they have a great concierge service that can assist y...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed October 6, 2013

We have been living at the eastern Mangroves Suites by Jannah for 3 weeks and love it. The setting is spectacular looking over the lagoon and the 600 hectares of ancient mangroves. The accommodations are beautiful but the crowning glory is the butler service - the Karims Their manager - the original Karim - lives and breathes service as does his team. Our main butler Houssine does an extraordinary job - nothing is too much trouble. He makes us feel like we are his only guest. The result is a marvelous stress free pampered experience.
Alan

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialJannah, General Manager at Eastern Mangroves Suites by Jannah, responded to this review, October 21, 2013
Thank you to the Fleischmann Family,

Our Brand Promise is that we are A First Class Company Serving First Class Guests and We only hire First Class Talents,

And to the Fleischmann family you are truly First Class,

Thank you for you review,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed September 30, 2013

Having just moved to AD and looked around a lot of serviced apartments I've chosen to move into Jannah at Eastern Mangroves. The apartments are beautiful, well finished and with all mod cons, unlike other serviced apartments they also feel like fully functional flats with loads of space so somewhere that you could stay in indefinitely - a proper home from home. Its in an ideal location with easy access to the corniche, airport and Dubai and unlike other places in AD looks out onto a great view of the mangroves so its quiet all the time despite having a main road on the other side of the building. Bar the site itself the best thing about Jannah is the incredible service - they've thought long and hard about how to pitch this place and have got a great team in to deliver it. The Karim service is personal and unobtrusive but makes you feel welcome instantly. Special mention goes to Houssine who has helped with every request however big or small, has made life very easy and made me feel at home straight away. I've never experienced this level of service and the personal touches they have thought of even in the best five star hotels. I'm not going to want to leave!

Room Tip: All the suites i saw were great and all face onto the mangroves so have good views and are quiet. Th...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialJannah, General Manager at Eastern Mangroves Suites by Jannah, responded to this review, October 3, 2013
Thank you dear Guest,

With our Karim services and their slogan "Just Ask" we enjoy making your stay with us remarkable,thank you sincerely for your comment on TripAdvisor,

Our Hotel Your Home,

Have a great evening,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
2 reviews
431 helpful votes 431 helpful votes
5 of 5 stars Reviewed September 28, 2013

This is one-of-a-kind luxury apartment hotel at its best in Abu Dhabi. Their apartment are very big approx 1500+ sq feet, waterfront balcony with soundproof sliding glass door, beautiful bed Egyptian cotton pillows and bed. Gorgeous water view and amazing service, you can take a relaxing dockside walk, hear the birds sing and calm water, very relaxing. They called their concierge service Karim they are very personalized, detail oriented and very knowledgeable with pretty much any question you ask them. Anytime I walked out of the room a.m. or p.m. all shift staff knew me by my name which amazed me.

Room Tip: All rooms of waterfront.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialJannah, General Manager at Eastern Mangroves Suites by Jannah, responded to this review, October 3, 2013
Dear Guest,

Our Hotel, Your Home

This is what we live by and we thank you for mentioning the personalized service,actually we run a program called Show me you Know me which we would like to invite you to register in where it helps us tailor make your Stay so you feel at home,

please feel free to contact us at anytime,

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

It is the best hotel apartments I have ever stayed at. Not only the location is exceptional, but the overall product coupled with a butler service they call "Karim" made my stay truly memorable. No doubt I will stay at this hotel and recommend it to all. You will fall in love with the team who treat you like a family

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialJannah, Director of Sales at Eastern Mangroves Suites by Jannah, responded to this review, September 28, 2013
Dear Guest,

We Sincerely Thank you for calling Eastern Mangroves Suites the best hotel apartment as this is our goal for sure and thank you for mentioning the Karim Services, you will be happy to know that we will be opening our branded restaurants on the upcoming 15th of October as well.

Thank you for your review and we are looking forward to welcome you back at Jannah,

Our Hotel Your Home
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed September 9, 2013

i 've visit this hotel just for show around and i was so surprised of the team that have the spirit and energy to lead Eastern Mangroves suites.
Everybody called KARIM ( Generous).something that i never heard before ,Luxury Service above and beyond what i used to see.
definitely i will stay in this wonderful hotel

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SocialJannah, Director of Sales at Eastern Mangroves Suites by Jannah, responded to this review, September 26, 2013
Dear Guest,

Your review drew smiles on the faces of the Jannah Team here at Eastern Mangroves Suites,

we sincerely thank you and congratulate you for being our first guest to post a review on Trip Advisor,

We are all looking forward to welcome you back at Our Hotel Your Home

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Eastern Mangroves Suites by Jannah

Address: Eastern Ring Road / Salam Street / Sheikh Zayed Street/Eastern Road | Eastern Mangroves, Abu Dhabi 129712, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 116 hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Eastern Mangroves Suites by Jannah 4.5*
Official Description (provided by the hotel):
The Eastern Mangroves Suites by Jannah offers a true destination experience on the shores of natural mangroves providing luxury suites, international dining brands and entertainment facilities. Its goal is to surpass expectations through providing Karim Services to its first class guests while becoming the suites of choice for corporate and leisure, domestic and international guests ... more   less 
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