We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Stay” 5 of 5 stars
Review of Hilton Abu Dhabi

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Hilton Abu Dhabi to your Saves list
Hilton Abu Dhabi
5.0 of 5 Hotel   |   Corniche Road | PO Box 877, Abu Dhabi, United Arab Emirates   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Summer Sale - Save 20%
Ranked #23 of 116 Hotels in Abu Dhabi
Newcastle upon Tyne
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed November 13, 2013

We have just returned from 5 night at the Abu Dhabi Hilton. It was brilliant, very comfy and excellent staff and facilities, well worth a trip, we will return - again! The Exec Club served fantastic canapés and the staff were so friendly and welcoming. The gym is brilliant and very quiet but well stocked.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 20, 2013
Dear Deb49d

Thank you for taking the time to post your review on Trip Advisor.

We are delighted to read that you had an enjoyable stay at our hotel. Thank you for emphasizing the customer service rendered by our Team members at the Executive Lounge. We are glad to know that you enjoyed our gym at the Hiltonia Beach Club.

We look forward to welcome you back should your future travels bring you back to Abu Dhabi!

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,259 reviews from our community

Traveler rating
    689
    419
    105
    33
    13
See reviews for
260
407
105
297
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

We arrived tired after a long delayed flight from England.
On arrival the staff were excellent in sorting all our rooms and ensuring our needs were met.
Little things make a big difference and the little things were done well, which is what people remember.
The poolside was excellent as was the beach club and the gym.
Can highly recommend the Bocca Restaurant, The Orchid Restaurant and Hemingways Bar.
Breakfast set us up for the day with a great selection of continental or a great big fry up available.
I will be back

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 20, 2013
Dear Gibbo211

Thank you for your recent stay and for taking the time to post your review on Trip Advisor.

I am delighted to read that you had an enjoyable stay at our hotel. Thank you for your appreciative comment about the services rendered by our team members. I thank you as well for complementing our restaurants and the facilities at the Hiltonia Beach Club.

It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with Hilton Abu Dhabi. We look forward to welcome you again to Hilton Abu Dhabi!

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait, Kuwait
1 review
3 of 5 stars Reviewed November 12, 2013

The hotel has a great location and the beach club is really good but the rooms are quiet poor to a Hilton standards. Definitely, the hotel needs a completely renewal as if you compare with others hotel in Abu Dhabi is really old.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 19, 2013
Dear Mr. Valtierra

Thank you for choosing to stay at Hilton Abu Dhabi and for taking the time to post your review on trip advisor.

Thank you for complementing the Hiltonia Beach club and our location. Our location is indeed convenient to points of interest such as Emirates Palace hotel and Marina mall.

We are indeed one of the first five star hotels in the city however we continue to strive for refurbishment and upgrade. Please be assured we are in the process of upgrading our rooms and by the end of first quarter next year this should be completed.

We do hope to have another opportunity to welcome you in the hotel in order to show you we could perform at a higher level. Appreciate if you could contact me directly at gregory.thierion@hilton.com for any future reservation at Hilton Abu Dhabi.

Yours Sincerely,

Gregory Thierion
Director of Operation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2013

Just come home from a wonderful 6 night holiday at the Hilton. The location of the hotel is ideal. The beach and pool facillities are located accross the road and are easilly accessed by an underpass just outside the main door. We upgraded to an executive floor room which was lovely with beautiful views of the sea. We also had access to the executive lounge which provided us with a lovely quiet buffett breakfast, afternoon tea and canapes and drinks during the evening.Thankyou Raju for your service during breakfast. We have stayed in Dubai before but found Abu Dhabi was far more laid back and relaxing. Hope to return soon.

Room Tip: Definately choose executive floor
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 14, 2013
Dear Mr. Wales

Thank you for taking the time to post your review and recommendation about the Hilton Abu Dhabi on Trip Advisor.

I am pleased to know that you had an amazing time and were satisfied with the facilities of the hotel. Thank you for your appreciative comment about Raju, which I will share with him immediately.

Glad to have contributed to make your holiday enjoyable and we look forward to welcoming you back during your future visits to the capital.

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, England
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
185 helpful votes 185 helpful votes
1 of 5 stars Reviewed November 10, 2013

We stayed here to celebrate my 50th birthday.We have stayed in several Hilton Hotels all over the world and have always had great service, until this one. We booked to stay half board and, as in all Hilton hotels, if you don't want to eat buffet (which by the way on the night we did eat there was dire) you get given a credit allowance to eat in one of the a la carte restaurants, which is great HOWEVER what they don't tell you at this Hilton is that you will also get a cover charge of 25 Dirhams per person, that's on top of the 10 per cent service charge and six per cent tourist tax! We complained about this and they told us that we should have been informed of this when we were checked in but we weren't, they agreed to waver this charge however we had the same issue every night as they still tried to charge us for it. We booked an executive room hoping that we would get all the benefits that one would expect, the first night we were there we didn't even have any bath towels! The following day after arrival, we had been relaxing by the pool (which by the way is on the other side of the road and you access it by an underpass) and we got back to the room at 3.15 in the afternoon and the room had not even been made up.
We would never stay here again as there were a number of issues which remain between ourselves and the hotel management.
There were a couple of members of staff who were extremely helpful, Stuart (restaurant manager in Hemingways, and Res, customer services manager who went out of their way to try and make our stay as best as possible.). The hotel is tired and in desperate need of a makeover but I will leave it for you to make your own minds up.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory T, Director of Operations at Hilton Abu Dhabi, responded to this review, November 11, 2013
Dear Guest,

Greetings from Hilton Abu Dhabi!

Thank you for choosing to stay with The Hilton Abu Dhabi and taking the time to write to us. I greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I am extremely sorry to hear about your experience during your stay. Your concerns were addressed with the respective department head and actions taken to avoid any future re-occurrences.

I am truly disappointed that we failed to exceed your expectations on this visit despite our efforts and please accept my sincerest apologies. I truly appreciate and thank you for your loyalty with Hilton and assure you that we are completely committed to provide the highest service standards to our guests.

Warm Regards

Gregory Thierion
Director of Operations
Hilton Abu Dhabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Kilbride, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 10, 2013

We had visited Abu Dhabi as a day visitor when we cruised from Dubai. I decided to treat my wife for her 50th birthday. This is an old hotel when you compare to the new buildings around it. Don't let that fool you , we stayed there bed & breakfast. The room was stunning we had fantastic views right across the water, the room was stunning, looked after briallantly by the maid. Breakfast was buffet style but boy could you stuff yourself, as soon as your plates clean they clear it up, hows that for service. We are going back when we can afford it again. Try it.

Room Tip: No need they are all good.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 14, 2013
Dear Glenkeen1995

Thank you for your recent stay and for taking the time to post your review on trip advisor.

We are delighted to read that you had an enjoyable stay at our hotel. Thank you for emphasizing the customer service rendered by our team members, which I will share with them immediately. Thank you for complementing the room and its view.

It has been our pleasure to serve you. We look forward to welcome you back should your future travel brings you back to Abu Dhabi!

Yours sincerely

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2013

We were over to see the formula one and stayed for a week. We arrived at 6.20 in the morning and expected to hang about before we could check in, spoke to the man on the desk who in turn spoke to his manager and we were in our room by 7am, excellent service!
We extensivley used the executive lounge on the 10th floor and found the staff attentive and very helpful, nothing seemed to be too much trouble.Thee was always a wide range of food and beverages available, much more than I have seen in other Hiltons.
We also used the bars in the beach area and Hemingways again with excellent service.
I am a Diamond member and stay in many Hiltons and I have to say this was the best stay I have ever had we felt very welcome, the staff rembered us and anticipated our requirements, could not have asked for more!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonAbuDhabiDO, Director of Operations at Hilton Abu Dhabi, responded to this review, November 14, 2013
Dear Mr. GreenGem,
Dear Mr. GreenGem,

Thank you for your recent stay and for taking the time to post your review on Trip Advisor.

We are glad to know you had a pleasant stay and were satisfied with the services rendered by the team members. I am happy to read that you also enjoyed our executive lounge, the facilities at our hotel ,and your meals at our restaurants

We appreciate and thank you for your loyalty with Hilton. We are committed to provide the highest standards to our guests.

It has been our pleasure to serve you, we look forward to welcome you again should your future travel brings you back to Abu Dhabi.

Yours Sincerely,

Gregory Thierion
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Abu Dhabi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Abu Dhabi

Address: Corniche Road | PO Box 877, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Abu Dhabi
#12 Spa Hotel in Abu Dhabi
#13 On the Beach Hotel in Abu Dhabi
#18 Business Hotel in Abu Dhabi
#22 Luxury Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Abu Dhabi 5*
Number of rooms: 327
Official Description (provided by the hotel):
This 5 Star property recently awarded the internationally recognised Blue Flag accolade for its private 350 meter beach also boasts 2 outdoor pools, a kid's pool, a charming spa, sauna, steam room, Jacuzzi, tennis courts and a health club. Home to five of the Capital's best dining experiences Hilton Abu Dhabi offers Italian dining at Bocca, International flavours at Vasco's , authentic Japanese cuisine at Toki and soulful Jazz at Jazz Bar and Dining. Guest rooms are air conditioned and include satellite TV, a seated area, a work desk, a mini bar and tea & coffee making facilities. Those booking an executive room will also have access to our executive lounge which provides an exclusive check in desk, complimentary in room internet access, breakfast and refreshments. Ideally located on the bustling Corniche Road, Hilton Abu Dhabi offers guests a relaxing experience with panoramic views of the Arabian Gulf whilst being central located and allowing the opportunity to explore the Capital city. Hilton Abu Dhabi is a 10-minute drive from the city centre. Marina Mall is just 1 mile from the hotel. The hotel offers 24-hour room service, front desk service and free on-site private parking. Free Wi-Fi is available in public areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hilton Abu Dhabi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Abu Dhabi
Abu Dhabi Hilton
Hilton Hotel Abu Dhabi

Owners: What's your side of the story?

If you own or manage Hilton Abu Dhabi, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.