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“Care about what we need” 4 of 5 stars
Review of Al Rawda Arjaan by Rotana

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Al Rawda Arjaan by Rotana
4.0 of 5 Hotel   |   Old Airport Road | beside Al Wahda Mall, Abu Dhabi 5821, United Arab Emirates   |  
Hotel amenities
Ranked #27 of 116 hotels in Abu Dhabi
Hong Kong
1 review
5 helpful votes 5 helpful votes
“Care about what we need”
4 of 5 stars Reviewed November 7, 2013

I stay there for 5 nights and I arrived in a very early morning (around 03:00 am). The staff assist for parking and we stay at the sitting area to wait for check-in time. Normally hotel's check-in time is in the afternoon, but they help us to check-in in the morning around 09:00. It is really good for us that after a long flying time without sleep. In-room have washing machine and have dehydrate function. We switched on last night, and got all-done in the morning!!
I am willing suggest Al Rawda Arjaan by Rotana to my friends if they travel to Abu Dhabi.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, November 10, 2013
Dear Tripadvisor Member,

We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team.
We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

63 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 7, 2013

We got relocated to this hotel when the another hotel was double booked. Overall the hotel is ok. Car parking outside the hotel is non existent requiring cars to be abandoned outside the hotel. Staff were courteous and the room apartment was well equipped. We did find a lolly pop stick in one of the beds, and a used nappy in the bin which did make us a little concerned over the cleaning. Breakfast was good, although the restaurant is small.
Overall the hotel is convenient for the sites of Abu Dhabi. It's difficult to provide a value for money rating because we didn't really want this hotel as we wanted a pool which this hotel doesn't have.

Stayed November 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, November 10, 2013
Dear Tripadvisor Member,

Firstly, thank you for staying with us and for taking the time to write a detailed review of our accommodations, facilities and restaurants.

I am extremely sorry to learn regarding the discomfort and inconvenience.

I have also noted your comments especially the areas where you felt needs attention. We will look into these points and action accordingly.

Nonetheless, I would like to thank you for your constructive feedback. It is truly appreciated as it will enable us to overcome our shortfalls and help us to serve our valued guest better.

We look forward to welcoming you back to Al Rawda Arjaan in the near future.

Yours sincerely,
Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
81 reviews 81 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 17, 2013

We've stayed at this hotel three separate times while in Abu Dhabi. The best thing about this hotel is it's proximity to the huge Al Wadha mall. The hotel is right next door which puts food, shopping, and entertainment at your door step.
The other reason we keep coming back is the kitchenette in each suite which has a full size fridge, stove, microwave and washer/dryer. Why would you want to stay anywhere else? The staff is lovely. Check in is always quick and painless. And did I mention that the price for each room is very reasonable. I usually pay less than $80 a night which is terrific for a 4 star in that location. Every room is a corner room which means that they're pretty large compared to other hotel rooms in the city.
Stay here and I guarantee you'll enjoy it.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, October 20, 2013
Dear TripAdvisor Member,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Al Rawda Arjaan.


Yours sincerely,
Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
5 of 5 stars Reviewed October 15, 2013

Nice place compared to charges.. Really enjoyed, and i would suggest others to stay here by online booking thru Cleartrip, as it cost me a good discount compared to normal rates. Good location too.. Well maintained..

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, October 17, 2013
Dear Tripadvisor Member,

We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team.
We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Ain, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

If you're planning for a short stay in Abu Dhabi, I would recommend this hotel. Aside from a nice staff at the front desk and welcoming housekeeping crew, the cleanliness and size of the room are remarkable. Rotana hotels really never let my thumbs down when it comes to cleanliness. Another good thing in this hotel is the location. It's just beside Al Wahda Mall, just a 2 minute walk from the hotel you'll reach the mall's extension entrance. My wife and I did really enjoy our stay in Al Rawda Arjaan.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, September 5, 2013
Dear TripAdvisor Member,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Al Rawda Arjaan.


Yours sincerely,

Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 30, 2013

We spend few hours in the hotel in general the service was good comparing to the prices,the room which we had was very closed to HK store which realy was very noisy, We tried the room service the food was very good and the service as well.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, September 2, 2013
Dear Tripadvisor Member,

We are delighted to read your wonderful comments and my sincere thanks to you for taking the time and also for your thoughtfulness. It is indeed encouraging and motivating for me and my team.

We all look forward to welcoming you back to Al Rawda Arjaan for another memorable experience and assure you of our best attention at all times.

Yours sincerely,

Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groningen, The Netherlands
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 26, 2013

Our flight arrived at 7 in the morning so we were way to early for the official incheck time. But that was no problem! Even the breakfast could be aranged.

Overall it was a good service, they will check often with you if you are content. The people who are taking care of the breakfast are also really kind and helpfull.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlRawda, General Manager at Al Rawda Arjaan by Rotana, responded to this review, September 2, 2013
Dear TripAdvisor Member,

Thank you for taking the time to write about your personal Al Rawda Arjaan experience.

We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues.

Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Al Rawda Arjaan.


Yours sincerely,

Riaz Jeelani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Al Rawda Arjaan by Rotana

Address: Old Airport Road | beside Al Wahda Mall, Abu Dhabi 5821, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 On the Beach Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#29 Family Hotel in Abu Dhabi
#35 Business Hotel in Abu Dhabi
#40 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Rawda Arjaan by Rotana 4*
Official Description (provided by the hotel):
Located in the heart of Abu Dhabi with convenient access to local businesses and attractions, Al Rawda Arjaan offers exquisitely designed hotel apartments with spacious accommodation. ... more   less 
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Also Known As:
Al Rawda Arjaan - Abu Dhabi Hotel Abu Dhabi

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