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“Absolutely fine,relaxing stay with superb service and accomodation!” 5 of 5 stars
Review of Novotel Abu Dhabi Gate

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Novotel Abu Dhabi Gate
4.0 of 5 Hotel   |   P.O. Box 92 156, Road 34, Gate City Bain Al Jessrain, Abu Dhabi, United Arab Emirates   |  
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Hotel amenities
Ranked #50 of 120 Hotels in Abu Dhabi
trinec
1 review
4 helpful votes 4 helpful votes
“Absolutely fine,relaxing stay with superb service and accomodation!”
5 of 5 stars Reviewed November 11, 2013

Would like to recommend fully staying over any period,mainly thanks Sugath (F&B superv.),outlet Horizon for immedite assistance,nice attitude and personal/professional help,due to his guideance we have found the stay much more relaxing and unforgetable.thank you Sugath!!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Durban, South Africa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 21, 2013 via mobile

My friends and I prebooked a triple room sharring...to our dismay we get 2comfy beds & half a couch large enough for a 5 yr old!The room was clean,outside pool area great,breakfast was ok!Check credit card prebookings as i was charged incorrectly and in advance!The reception staff can improve on their service!

  • Stayed October 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
3 of 5 stars Reviewed October 20, 2013

Even though booked and paid weeks in Avance, room was not ready for the booked occupancy incl two extra children beds. Good breakfast buffet, nice open air pool. Good underground parking. Friendly straff.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 17, 2013

After waiting 45 minutes to check-in as only one person was working on Reception, it then took over 3 and a half hours and 2 complaints to get the extra bed which was already pre-booked. However, the F & B manager, Bernard O'Neill dealt with the matter immediately and very effectively. He turned the stay around completely! The food in the Italian restaurant was excellent and the poolside BBQ brunch with a DJ was amazing too. We really enjoyed our time after the bad start.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippines
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 17, 2013

We booked a two night stay at the Novotel, and from experiences around the globe staying with Accor had a reasonable idea of what to expect. Rooms are fairly spacious with views of lagoon or partial desert and reclaimed land under development. It's fairly new and the hotel public areas large and capable of dealing with numerous people. This is where you begin to feel a little ripped off. The Novotel normally a 4 star is located right next door to the ibis normally a 3 star and yet the guests at both share the same breakfast hall the Same pool and the same bar pool, which invariably leaves you feeling slightly duped. Rooms are a good standard, and well furnished and staff were attentive and helpful. Location wise you will need a car as Abu dhabi city is some 10 to 15 minutes away to the corniche and whilst the hotel does have a pool you have to be up with the sparrows to gain any sunshine as the pool deck is in the shade at this time of year from around 10 till 1700, so in summer when the temperature is at its highest I was told its very hot, suggesting design flaw on hotel angles to the sun.

Room Tip: If you want to chilax by the pool in the sunshine, go somewhere else. We felt we had to go somewhere...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abu Dhabi
Top Contributor
63 reviews 63 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 17, 2013 via mobile

The is clean with nicely decorated small room
It's far of the city. If you choose the hotel you need to have a car
The reception was not good as only trainee was available! ! She had gave me a later trouble due to her ignorance and the hotel management hadn't corrected her mistake

  • Stayed July 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Novotel Abu Dhabi Gate

Address: P.O. Box 92 156, Road 34, Gate City Bain Al Jessrain, Abu Dhabi, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #50 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Abu Dhabi Gate 4*
Number of rooms: 224
Official Description (provided by the hotel):
The 4 star Novotel Abu Dhabi gate is featuring 160 spacious rooms as well as 64 one bedroom apartments, conferencing facilities, WIFI and indoor parking close to Abu Dhabi Airport, Exhibition Centre, Sports City and Musaffah area including great views over the city. The 3 restaurants, coffee shop, pool bar and Shisha lounge together with the pool, gym, spa and aerobic/dance room makes this a popular hotel choice for business or leisure, with the beautiful SZ Grand Mosque right at your doorstep. ... more   less 
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