After waiting 45 minutes to check-in as only one person was working on Reception, it then took over 3 and a half hours and 2 complaints to get the extra bed which was already pre-booked. However, the F & B manager, Bernard O'Neill dealt with the matter immediately and very effectively. He turned the stay around completely! The food in the Italian restaurant was excellent and the poolside BBQ brunch with a DJ was amazing too. We really enjoyed our time after the bad start.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Agoda, Travelocity, Expedia, Priceline, ACCOR, Tingo, HotelsClick, Venere, Asiatravel.com Holdings and Otel so you can book your Novotel Abu Dhabi Gate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.