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“Winter golf trip 2014” 5 of 5 stars
Review of The Westin Abu Dhabi Golf Resort & Spa

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The Westin Abu Dhabi Golf Resort & Spa
5.0 of 5 Resort   |   Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates   |  
Hotel amenities
Ranked #29 of 116 hotels in Abu Dhabi
Silecroft, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Winter golf trip 2014”
5 of 5 stars Reviewed March 22, 2014 via mobile

We have just returned from a fantastic week golfing in Abu Dhabi, using the Westin as our base. We upgraded to Premier Room which was worth it with a lovely ground floor patio area and the happy hour in the Lemon & Lime bar. The room was great with a large comfortable bed and excellent bathroom facilities. The choice and quality of food was first class as was the attentive and polite service. We played four rounds of golf, two at the Abu Dhabi golf course (right next door to the hotel), one at Saadiyat Beach course and one at the Yas links. All the courses were in superb condition, particularly the greens and the staff at all courses were very helpful and courteous. Both Saadiyat and Yas are easy to reach by reasonably priced taxi rides, which can easily accommodate four golf bags. During the week we visited the Hakkasan Chinese restaurant at the Emirates Palace, which was excellent. But we all agreed we would rather stay again at the Westin, as the Emirates Palace is a little OTT. We will certainly return to Abu Dhabi for future golfing holidays as it is a real gem in the Middle East and certainly quieter than Dubai which we have previously visited. We used Golf Breaks.com for our trip and they were first class and organised excellent tee times. Another great holiday in a quality location, we will return ASAP!

Stayed March 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, March 29, 2014
Dear paul_goodrick,

Thank you very much for reviewing your recent stay at The Westin Abu Dhabi.

This indeed sounds like a fantastic vacation you have had! I am very glad knowing how much you enjoyed your time with us and want to thank you for your kind feedback.

Our Premium rooms are a definitely a great choice especially since they already include complimentary breakfast, high speed internet and of course the Happy Hour in our stylish lobby lounge Lemon & Lime. This gives you the perfect opportunity to simply indulge and enjoy a great variety of snacks and beverages from a specially created menu.

It certainly fills us with great pride to receive comments such as yours and knowing that you will return to us as soon as possible is properly the best compliment we could get.

We are looking forward to welcoming you again for another refreshing experience at here at The Westin Abu Dhabi Golf Resort & Spa.

Stay well,

Jose Miguel Infante
Front Office Manager
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315 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2014

An awesome hotel in all ways, nice secluded location (Abu Dhabi is so much nicer than the busy Dubai), wonderful, friendly and extremely helpful staff with one of the better golf courses in the area. Food in the different restaurants was great, the rooms (we had premium rooms), conference facilities was great, truly a true 5 star hotel.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, March 26, 2014
Dear fsoderblom,

Thank you for taking the time to reviewing The Westin Abu Dhabi online.

I read your comments with great pleasure and couldn’t agree more.

It is great knowing how much you enjoyed your stay in all its aspects and I am happy that you left the hotel fully satisfied.

I want to thank you for highlighting the convenient location of our Resort, both for business and leisure travelers, our Restaurants and its many food options and of course our rooms which are all overlooking the stunning golf course.

Last but not least I want to thank you for recognizing the great efforts of our associates who truly are the ones making the difference.

We are looking forward to welcoming you again for another recreating experience that you very much deserve.

Stay well,

Jose Miguel Infante
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Singapore, Singapore
1 review
5 of 5 stars Reviewed March 11, 2014

Though i didn't stay here but can say this is one the best hotel in Abu Dhabi. I was invited by some of my friends to join the Friday brunch here and was really surprised by the quality of food and service.It was my first visit to The Westin and now not going to be the last one.Buffet was huge and made me confused from where to start with.Restaurant was packed which truly shows how popular this brunch is. And the fun doesn't end here, after the brunch there is also evening party which we really enjoyed.Special thanks to our server "John" and to the manager "Neeraj".

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, March 16, 2014
Dear 537SOPHIE,

Thank you for taking the time to give us feedback and compliments on the service provided to you by our staff, John and Neeraj.
In addition, your valuable comments regarding the food selection and our ``After Brunch Party`` are going to be beneficial for our further development.

We shall be sharing with the team members these points indicated by you in your Trip Advisor and I am confident these shall further motivate and guide them in their efforts to exceed guests' expectations.

Once again I would like to thank you and we look forward to welcoming you back to the Westin Abu Dhabi in the near future.

Stay well,

DIMITRIOS KOTSIFAKOS
Director of Food & Beverage
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Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014 via mobile

Just returned from a great week at the Westin Abu Dhabi. We used this hotel as base for a golf break, playing the National which is located adjacent to the hotel, Yas Links and Sadayat. These courses are an inexpensive 20-30 minutes taxi ride from the Westin.

The hotel is beautifully designed and finished. The staff provided excellent service to a very consistent level across all areas of the hotel.

The pool area is split to provide a lap pool for adults only separate from the informal pool that accommodates kids. A bar is located at the pool that provides drinks and snacks in a shaded environment, or served to your sunbed / shaded cabana.

We stayed in a premium room that was large and comfortable and had the benefit of a ground level terrace.

We had a great stay and intend to return.

Thanks to all of the staff we came into contact with. See you again.

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, March 5, 2014
Dear vic1821,

Thank you for taking the time to share your thoughts about your experience with us.
It is a pleasure to read how great your experience at our property has been.

I am glad that you liked our state of the art rooms and the peaceful environment all overlooking the lush greens of the Abu Dhabi Golf Club.

At The Westin, our guests’ wellbeing is our priority – from the comfort of your room, to the relaxation at the pool area, it is always rewarding to see guests such as yourself who have managed to live that experience.

I look forward to welcome you back to The Westin Abu Dhabi for another rejuvenating time with us.

Stay Well,
Jose Miguel Infante
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

Enjoyed an Australian Business Group Networking function at the Hotel last night outdoors overlooking the beautiful Abu Dhabi Golf Club........We received genuine friendly service from "Tommy" a credit to the facility.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExecManagerOffice, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, March 5, 2014
Dear Lil S,

Thank you very much for taking the time to share your experience with us at The Westin Abu Dhabi.

I have passed your comments to all the service team, including a special mention to Tommy. They were all very pleased to learn of such praising comments.

We look forward to welcome you back for another enjoyable experience.

Stay Well,

Jose Miguel Infante
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

This has to be one of the best hotels in Abu Dhabi. It is located next to the Abu Dhabi Golf Club in a really relaxing and quiet environment, with very good road connections: the Abu Dhabi-Dubai road, Abu-Dhabi-Al Ain road and the airport road are all nearby. In addition, it is not far away from the city centre and very close to the Grand Mosque in Abu Dhabi, therefore it is suitable for both business and leisure trips, and of course also for golf players.

I was staying in a Junior Suite in the ground floor, offering a private terrace overlooking the golf course, definitely a very good choice.

The breakfast is outstanding, I do recommend the waffels and the omelettes which you can take in the restaurant's terrace.

Also the Spa is amazing, I enjoyed two massage sessions which makes you feel completely renewed. Also, the hotel offers two swimming pools and you can enjoy a jacuzzi and the gym in the nearby Golf Club, that can be used by the hotel guests.

For a good dinner, the Agadir restaurant offers a taste of the Moroccan cuisine, of course with many couscous varieties.

The hotel personnel is charming, attentive and courteous, which makes you feel as a valued and distinguished customer, thank you all (Nick, Bruno, and all the team).

Room Tip: I was staying in a Junior Suite in the ground floor, offering a private terrace overlooking the golf...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilia K, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, February 25, 2014
Dear ericvillavicencio,

Thank you for taking the time to share your thoughts about your experience with us.
It is a pleasure to read how rewarding your experience at our property has been.

I will certainly agree with your comments that the location of our hotel is the perfect starting point to explore the city and its stunning sights. I am glad that you liked our state of the art rooms and the peaceful environment all overlooking the lush greens of the Abu Dhabi Golf Club.

I have shared your comments with all our associates in the Restaurants & the Heavenly Spa, they were all very happy to hear such praising comments. At The Westin, our guests’ wellbeing is our priority – from the comfort of your room, the relaxation at the pool area and the culinary delights with a healthy twist in our restaurants.

I look forward to welcome you back to The Westin Abu Dhabi for another rejuvenating time with us.

Until then,
Stay Well,

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 22, 2014

Stayed this weekend for two nights. Room was lovely and check in was fantastic. The woman was knowledgeable and very polite. The breakfast was average and the food not so great. What really let the hotels own was the service at bar and around the pool bar. Maybe they are understaff but it took ages to get a drink. Orders were forgotten and staff needed reminding. Expected better for a 5 star hotel. I would stay again as maybe it was just an off day. the rooms and pool area is lovely.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilia K, Front Office Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, February 25, 2014
Dear Evickage,

Thank you for taking the time to share your experience and thoughts during your time with us at The Westin Abu Dhabi.

With reference to the points and comments you have given, we conclude that you experienced some disappointment with service received at Lemon & Lime and Shades. Allow me to express my apologies for the shortfall of service you received and overall experience during your stay. We will look into this and establish the necessary measures to avoid similar situations to ensure valued guests such as yourself receive the highest standards at all times.

We are grateful for your support and would like to thank you, once again, for taking the time to bring this matter to our attention.

I do look forward to welcome you back in order to provide you with a true Westin Experience.
Until then,
Stay Well.

Jose Miguel Infante
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Abu Dhabi Golf Resort & Spa

Address: Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 116 hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Westin Abu Dhabi Golf Resort & Spa 5*
Official Description (provided by the hotel):
The Westin Abu Dhabi Golf Resort & Spa is the hospitality heart of the Abu Dhabi Golf Club - a 27 hole championship course, home to the PGA European Tour Abu Dhabi Golf Championship.This urban retreat is a refreshing addition to a city sprawling with glass and steel structures and will put the focus back on the outdoors and natural surroundings.Our restaurants and bars will offer you the finest cuisine in exceptional surroundings.All our 172 guestrooms feature the Westin Heavenly furnishings and amenities and are facing the golf course with private balconies to soak in the atmosphere and rejuvenateThis is how it should feel. A renewing sleep, energizing workout, relaxing spa, nourishing foods, and clean, fresh air - all enable Westin guests to preserve wellness during travel.Celebrate your special day whether its an engagement or wedding in style with beautiful surroundings at Westin Abu Dhabi Golf Resort & Spa. ... more   less 
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