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“Beautiful Property” 5 of 5 stars
Review of The Westin Abu Dhabi Golf Resort & Spa

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The Westin Abu Dhabi Golf Resort & Spa
5.0 of 5 Resort   |   Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates   |  
Hotel amenities
Ranked #41 of 120 Hotels in Abu Dhabi
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Beautiful Property”
5 of 5 stars Reviewed December 5, 2013

Stayed here for one night. Exquisite service - beautiful, spacious room with great view of the golf course. Breakfast buffet unbeatable. This location is a good 20 minute drive from downtown, but 5 minutes from airport. Recommend if you want a quieter location or if you are a golfer. Only slightly annoying thing was inability to find temp control for room.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilia K, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, December 7, 2013
Dear Julie F,

Thank you for leaving your positive comment about your recent stay at The Westin Abu Dhabi Golf Resort & Spa!
We are delighted that you will remember it as a beautiful property with convenient location and delicious breakfast.
Especially the service should be the one thing standing out, and we are glad that you experienced exquisite service, even if you only stayed for one night.

Please accept our apologies about the inconvenience with the control system in the room. The temperature can be controlled with the help of a touch panel next to the bed. Hopefully we will have the chance to show you once more whenever you decide to visit us again! Thank you once more for your review,

Stay well,
The Management
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448 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 28, 2013

The bedroom and bathroom are what you would expect from this standard of hotel. My initial reason for booking this hotel is that it is not too far from the Exhibition centre. What let it down as the need to cut the grass and collect golf balls from the driving range at 5.30 in the morning? We are not talking quite machines. At the weekend they excelled themselves and started cutting the grass at 4.30 in the morning. I also had an issue with noise from the bar by people sitting outside until 1.20 in the morning. I first complained about it at midnight. It finally stopped when I had to shout down as management seemed to be ineffective. If you can sleep through any noise what so ever then by all means consider this hotel. From a business point of view you will have far less noise at one of the city centre hotels. The next major issue is the internet connection. To say it is slow is an understatement. At one point it would download nothing. So again from a business point of view don’t bother.

Room Tip: The only tip I can give is not to stay for business
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  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilia K, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, December 1, 2013
Dear Daveymanc,

Thank you for sharing your comments about your recent stay at The Westin Abu Dhabi.
We are very sorry to read that your experience did not live up to your expectations.

In order to maintain the lush greens of the golf course, maintenance work needs to be done every day. I am very sorry that your well-deserved rest was disturbed by the noise. Please rest assured that your comment about the schedules has been addressed with Abu Dhabi Golf Club. We do apologize that you have been kept awake by other guests. Please let us know whenever you plan to return to The Westin Abu Dhabi and we will be happy to find a room for you which is further away from the restaurants’ terraces.

It would be a pleasure to welcome you again and to ensure a more relaxing experience.
Until then,
Stay well,

The Management
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Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2013 via mobile

A relaxed environment, great golf course..nice rooms. Food at the club house and the hotel - delicious.
Shower water pressure was a disappointment. I drove from Dubai so the location was great straight road one U-turn and there u are.
Service was good.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilia K, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, November 27, 2013
Dear asimmstq,

Thank you for your stay at the resort.
We are glad you enjoy the facilities and hope to have the pleasure to welcome you for another relaxing and well-balanced stay.
We value your comments and our team is working to identify where the shortfall could be.

Stay well,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 5, 2013

I've recently stayed at Westin for the F1 weekend and loved the hotel.

The rooms were spacious and with nice views of the golf course.

The westin beds are very confortable and service was impressive for UAE standards.

Any request made was quickly obliged by the very kind staff.

I also enjoyed the overall healthy life style proposition of the hotel with the food menus, gym ,etc.

Will definitely go back when I have a chance.

The only downside of the hotel is the access roads that are currently under construction so it is a bit hard to find first time you are trying to reach the hotel.

  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, November 9, 2013
Dear Grao_Mestre_V,

Thank you for sharing your opinion about your stay at The Westin Abu Dhabi.
We are grateful for your comments about the service and the attentiveness of our associates!

An integral part of The Westin’s philosophy is wellbeing and a sustainable lifestyle and it means a lot that you have enjoyed it.
We are looking forward to welcoming you again soon and now, that you know the location (tipp: just look out for the signs to Abu Dhabi Golf Club!), you will hopefully not have any difficulties to reach the resort.

Until then,
Stay well,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belvidere, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2013

I stayed at this property for a week in October of 2013 while on a business trip. I would say the majority of the guests were leisure guests on vacation but that doesn't mean this hotel does not carter to business clientele. It has conference rooms, wifi and ethernet connections to the internet.

The rooms were very large, comfortable and clean. An added bonus is that every room overlooks the golf course.

There are several options available for dining. In the morning, there is a large selection of local and western breakfast options in their buffet room. In the evenings, this room serves a variety of cuisine depending on the day of the week. There are also two bars in the hotel that also serve food as well as the golf club next door which guests can use.

Room Tip: Every room faces the golf course, can't really go wrong.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, November 4, 2013
Dear Passrider,

Greetings from The Westin Abu Dhabi Golf Resort & Spa and thank you for sharing your comments about your recent stay.
You are right – the resort attracts both leisure guests as well as business travelers. The location is attractive for both and with our facilities and services we strive to cater to everyone’s needs.

We are delighted that the dining options met your expectations and taste, hopefully you took advantage of the restaurant’s terrace so that you could enjoy the fresh greenery not only in the comfort of your room, but also while indulging in your breakfast or dinner!

Thank you again for your review and please visit us again soon!
Until then,
Stay well,
The Management
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Sweden
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 1, 2013

The Westin is truly a peaceful place to spend a vacation. The hotel is in perfect condition and in a very quiet place. It is literally on the Golf course but not where the commerce is taking place. The pool area is one of the best we have ever seen. Some of the sunbeds was actually “in the water” so you could lay in the bed and have your hands in the water….absolutely fantastic! We are a family of four (two children 7 and 9) and the kids really loved the pool. The breakfast was amazing with classic Westin style including pretty much everything. The location is about 20-25 minutes (taxi is very cheap) from Marina Mall, the best shopping center in Abu Dhabi. The clubhouse of the golf course (200m away from the hotel) is a magnificent house in the shape of an eagle….unbelievable!
We can easily recommend this hotel to anybody who wants to have a high class hotel in a very quiet environment.

Room Tip: Ground floor executive rooms have a very nice view with a "high ceiling".
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, November 4, 2013
Dear Swe70,

Thank you for sharing a detailed recollection of your recent stay at The Westin Abu Dhabi!
Reading your comments about the hotel’s condition and facilities makes us very proud and it was our pleasure ensure a peaceful family time!

We are looking forward to welcoming you again soon!
Until then,
Stay well,
The Managemen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Top Contributor
163 reviews 163 reviews
43 hotel reviews
Reviews in 51 cities Reviews in 51 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed October 31, 2013

My wife and I stayed two nights at the Westin Abu Dhabi Golf Resort in late October, staying in a Deluxe Room and paying 900 AED (180 Euros / $245) in total, using a buy-one-night, get-one-night-free Entertainer Travel Voucher.

There are numerous positives about the resort. The rooms are large (45 sq. m. / 490 sq. ft), as are the bathrooms. The Westin “Heavenly Bed” is amazingly comfortable. The modern décor of the room, lobby, lounges, and restaurants is tasteful and attractive. The staff – from the valets to the porters to the check-in staff to the concierge to the waiters and waitresses were all courteous and professional. Breakfast at the Fairways restaurant and lunch at The Retreat were both of good quality. The fitness center is full of new, modern equipment. Finally, the hotel is located directly adjacent to the Abu Dhabi Golf Club (home to a European Tour event each January).

There are a few negatives for the hotel. In spite of the fact that the hotel is designated as entirely non-smoking, individuals were still permitted to smoke in the café just off the main lobby as well as in The Retreat restaurant. Communication between the Westin concierge and the golf course was not perfect, necessitating multiple phone calls from the golf course to convince them that I had indeed already paid for my golf with the Westin.

If you stay at the hotel, be aware that it is primarily a golf resort (most rooms look out on the course and practice area), and that it is about a 20-minute drive from most of the attractions in Abu Dhabi. If you’re looking for golf, for a quiet retreat outside the city, or for a classy hotel near the airport, this is a wonderful place to stay. If you want to be near the action, stay in the city or near the attractions on Yas Island. All in all, we loved our time at the Westin and would recommend it.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinAbuDhabi, Manager at The Westin Abu Dhabi Golf Resort & Spa, responded to this review, November 3, 2013
Dear drjandthemissus,

Greetings and thank you from The Westin Abu Dhabi! Your detailed review is highly appreciated.
The location, facilities and attitude of our associates are all mentioned in a very favorable light, which makes us very proud.

We are grateful for your comment regarding the non-smoking sections in the hotel: There might be a misunderstanding: The hotel is not entirely smoke-free, there are smoking rooms as well as The Retreat and The Lounge, where smoking is allowed.
The cooperation with Abu Dhabi Golf Club is a vital one and we are working on an improved communication in order to create a smooth golfing experience for our guests. Please apologize if we were not able to provide this service in your case.

Thank you for planning to recommend The Westin Abu Dhabi to your friends and colleagues, both for a stay as well as for a culinary experience.
We are looking forward to welcoming you back again soon!

Until then,
Stay well,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Abu Dhabi Golf Resort & Spa

Address: Sas Al Nakhl | Khalifa City 'A', Abu Dhabi 126 797, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Abu Dhabi Golf Resort & Spa 5*
Number of rooms: 172
Official Description (provided by the hotel):
The Westin Abu Dhabi Golf Resort & Spa is the hospitality heart of the Abu Dhabi Golf Club - a 27 hole championship course, home to the PGA European Tour Abu Dhabi Golf Championship. This urban retreat is a refreshing addition to a city sprawling with glass and steel structures and will put the focus back on the outdoors and natural surroundings. Our restaurants and bars will offer you the finest cuisine in exceptional surroundings.All our 172 guestrooms feature the Westin Heavenly furnishings and amenities and are facing the golf course with private balconies to soak in the atmosphere and rejuvenate. This is how it should feel. A renewing sleep, energizing workout, relaxing spa, nourishing foods, and clean, fresh air - all enable Westin guests to preserve wellness during travel. Celebrate your special day, whether it's an engagement or wedding in style with beautiful surroundings at Westin Abu Dhabi Golf Resort & Spa. ... more   less 
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