We booked the St Regis on the recommendation of a friend for a family holiday - two adults and our toddler son. We were worried that the St Regis might be a little bit too ‘high end’ to cater for our little boy. How wrong we were!
From the moment we arrived, the staff couldn’t do enough to keep our son entertained, bringing him cookies while we checked-in, as well as chocolates and other gifts throughout our stay. It was all spontaneous and very genuine. He loved the attention, and it made our stay extremely enjoyable. We were aware that Abu Dhabi was culturally very suited to young children, and that was abundantly clear throughout our holiday. One minor word of caution, Western families (sorry to generalise) might find the tactile approach to children by staff a little too ‘full on’, but, personally, as it was all so genuine, I didn’t mind.
The Sandcastle Club (no extra charge) was fantastic! Our son went there every day, and loved the toys, pool, water games and other activities. He loved the staff too! On our last day, we went twice, to make sure we said goodbye and thanked them all. Again, the team were genuinely sad to see him go, and, guess what, more gifts!
As we waited to leave after check-out, the Butler Supervisor came and waited with us, checking how we had enjoyed our stay, and, again, looking after our son. Superb personal touch!
As many others have mentioned, the room was great too. We opted for two sizeable and comfortable queen beds, so that our son had his own bed (we received a cot aswell, which was very small, so pleased that we made this choice). The bathroom was well equipped and spacious, with double basins, a huge, deep bath and a luxuriously large shower. The balcony added a great additional touch, and we couldn’t have asked for more in the room. We used the family pool throughout our stay, and, again, the service was great. Nothing was too much, and the lifeguards took a keen and serious interest in our son’s exploits in the pool, and my wife’s attempts to get him to swim!
The beach area is great. As others have said, the seabed is VERY rocky as you enter, but free beach shoes are available to use free of charge, and once in the water, it is lovely and warm.
As part of the overall St Regis complex on the island, a number of shops and restaurants have now opened. We went to Shakespeare and Co. twice (food was hit and miss), and the Spinney’s supermarket, although small in size, stocked a wide range of essentials, (including nappies!) and was open until 22.40 every night. We didn’t eat at the hotel (except breakfast, which had something for everyone), so can’t comment on the restaurants.
Travel by taxi into the city is easy, and taxis charge between 25 and 40 dirhams depending on the distance. Great value! Taxis were always available at the front of the hotel.
We have travelled extensively over the world - for both business and pleasure - and we both agree that the service offered at the St Regis was faultless. If the team keep it up, this will be THE standard by which others could be measured. Well done and thank you to the management and ALL staff for making our holiday so relaxing and memorable. We hope to be able to visit again.....
- Official Description (provided by the hotel):
- The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more less
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