Stayed to nights with family in an outstanding ocean suite! Room was great well equipped, 55&5th steakhouse was absolutely a blast..... Yet as a platinum guest a few improvements could be made on the service side and customer experience:
- check i : only 3 desks....waited 20 mn?!
- butler: absolutely useless and completely inneficient!!!!! They just re directed each of my request like a phone operator......
- no hot milk for my 4 year old daughted was charged close to 20 US for milk!!!! Shamefull!!!
- Security at the pool, kept whistling for any reason.... Difficult to relax!!!!!
Hope they will improve as the hotel and beach are superb.....one reason perhaps.....never saw any manager walking by.....
- Official Description (provided by the hotel):
- The St. Regis Saadiyat Island is your new address in Abu Dhabi overlooking either Saadiyat's pristine beach or the impressive Saadiyat Beach Golf Club, designed by the golfing legend, Gary Player. The resort provides unparalleled accommodations and service along with food and beverage outlets that provide sumptuous meals and refreshing drinks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood EMEA, Travelocity, Booking.com, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Expedia, Hotels.com, Otel, Venere and Agoda so you can book your The St. Regis Saadiyat Island Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.