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“Global director ” 5 of 5 stars
Review of Ramada Downtown Abu Dhabi

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Ramada Downtown Abu Dhabi
4.0 of 5 Hotel   |   8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)   |  
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Ranked #12 of 120 Hotels in Abu Dhabi
Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
“Global director ”
5 of 5 stars Reviewed March 22, 2014

One of the best hotels in Abu Dhabi. Comfortable, very clean, well maintained hotel. Staff very professional, well trained, and fast.

Location of hotel is very central.

Recommend this hotel if you are there for business or leisure.

Meeting rooms have all facilities needed.

Stayed March 2014, traveled on business
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
    346
    156
    12
    2
    0
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 22, 2014

I stayed in Cristal Salam with my wife, we enjoyed the hospitality and neatness of the hotel. Staff was awesome friendly and helpful. room service food was amazing.We will stay again whenever we are in Abu Dhabi.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 25, 2014
Dear Mark S,
Thank you for choosing to stay at Cristal Salam, we truly appreciate your perfect feeback and your time to write this review which has been shared with our team
we are looking forward to welcoming you again,
Best regards,
Milad Andraws.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 19, 2014

I stayed in cristal Salam hotel for 13 days
The hotel is nice , the room is cozy and tidy however it needs more lights
The breakfast buffet is ok but there's no variety almost the same buffet everyday
The wifi service was perfect and valet parking also was perfect and the laundry service as well
I would like to thank Ms.Amaal in the reception she was very helpful and friendly
The staff overall are nice and helpful
Check in and check out process was very smooth.
I didn't get time to see the swimming pool or the night club as I was on a business trip.

Stayed March 2014, traveled on business
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 22, 2014
Dear Samoi81, Thank you so much for your kind review,
We are glad to read that you have enjoyed your stay, and We would be delighted if you chose Cristal Salam, when you next return to Abu Dhabi.
Best regards
Milad Andraws
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kampala, Uganda
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 16, 2014

Fabulous friendly staff from reception to cleaning attendants. Upgraded my room on arrival and also arranged a late check out for me free of charge. Free internet access. Clean and spacious room. Walking distance to Abu Dhabi Mall. Very nice breakfast with a good selection of food and all this at a very reasonable rate. Oh, the Korean restaurant in the hotel also serves excellent food.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 18, 2014
Dear Clare5858
Thank you so much for your perfect review, we are delighted to know that you have enjoyed the stay with us, and looking forward for one more stay at our property Cristal Salam
Best regards
Milad Andraws
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2014

I stayed in this hotel 5 nights everything was fantastic, staff very nice , hotel has all the services and facilities better than many 5 stars hotels, I will stay again in the hotel whenever I am in abu dhabi.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 12, 2014
Dear Ms. Kate, Thank you so much for your perfect review, we are proud of your comment, looking forward to welcoming you again at our hotel. Kindest regards. Milad Andraws
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zvolen
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 9, 2014

I spent 2 weeks at this hotel during the business trip. This hotel is really quiet, clean and well maintained. It's location is at walk distance from abu dhabi mall. To corniche beach you have to take a cab.
Rooms are nice and clean with good room service.
I had a free wifi and cable internet connection. Internet speed was not the best one, but sufficient.

You will get an access to small (and really cold) fintesscentre. On the top most floor you have a really small pool which gets closed at 6pm.

You have a restaurant at the hotel, but you can walk around and find some good places to eat in 5 mins walk distance. You have also the grocery 1 min from the hotel (across the side street).

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 11, 2014
Thank you for your posting.
I am so happy you enjoyed your stay with us and tried some of our facilities.
Looking forward to welcome you back again soon.
Best regards,
Milad Andraws
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 7, 2014

Very clean, well maintained, friendly and warm welcoming staff. Located in the city center, and in a very calm area. Close to Abu Dhabi Mall, and all needed services can be found around the hotel. They give a free access to a high speed wifi at your room!!!
Seriously, it's a lovely hotel, with a very comfortable and relaxing atmosphere.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milad A, General Manager at Ramada Downtown Abu Dhabi, responded to this review, March 11, 2014
Dear Mr. Husain A, Thank you so much for your nice feedback, we are delighted to know that you have enjoyed your stay with us, and looking forward to welcoming you again at our hotel.
Best regards
Milad Andraws
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Downtown Abu Dhabi

Address: 8th Street | Tourist Club Area, Opposite Abu Dhabi Municipality, Abu Dhabi 107523, United Arab Emirates (Formerly Cristal Salam Hotel)
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Downtown Abu Dhabi 4*
Number of rooms: 111
Official Description (provided by the hotel):
Ramada Downtown Abu Dhabi an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
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