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“Super courteous and attentive service that gives feel of boutique hotel” 5 of 5 stars
Review of Cristal Salam Hotel

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Cristal Salam Hotel
4.0 of 5 Hotel   |   8th Salam Street -Tourist Club Area, Abu Dhabi 107523, United Arab Emirates   |  
Hotel amenities
Ranked #11 of 118 Hotels in Abu Dhabi
Leiden, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Super courteous and attentive service that gives feel of boutique hotel”
5 of 5 stars Reviewed April 15, 2012

Great service from checking in till checking out. Fantastic beds, bathroom. All very clean and spacious. Location - though in tourist club area, whatever that means - feels a bit on edge of downtown where most business locations are and the good restaurants and so on. Other than that - it is a super place to stay, as long as you don't expect too much of the rooftop pool....

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 18, 2012
It is always a pleasure to read such fantastic reviews from our guests. I am most pleased to hear that you enjoyed your stay at our hotel. Our outstanding staff enjoying making our guests feels welcome.
Thank you for choosing to stay with Cristal Salam Hotel and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 reviews from our community

Traveler rating
    319
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    12
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2012

The hotel is very nice and very perfect...
Ms. Glynis of Frontoffice is very cute and very nice talking. She is very professional.Also Vinod and Yalling.

Food is not so good but is nice too,

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 18, 2012
Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
1 review
4 of 5 stars Reviewed April 13, 2012

This hotel is very clean and fresh .The receptions by the staffs was quite warm and cheerful. The rooms are very clean and neat. Though we stayed for just a night, we enjoyed our stay.

Room Tip: Rooms on the south side has a better view.
See more room tips
  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 18, 2012
Thank you very much for the posted notification; which I was delighted to receive.
It was great pleasure hosting you at the Cristal Salam Hotel.

We will be looking forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 7, 2012

very nice hotel comfort good room deluxe quite big ac excellent calm no smoking 2 much coat pillow blankets tv more than 47 channels all clear nice smill all over the hall and corrifor , location nice easy to reach bathrooms soap is excellent hot water design nice ,
the bad thing is swimming pool is very small !

Room Tip: corner side is larger than road side
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 11, 2012
Thank you very much for the posted notification; which I was delighted to receive.
It was great pleasure hosting you at the Cristal Salam Hotel.
We will be looking forward to welcome you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madinat Zayed, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2012

I can not say enough about the amazing and truly compassionate manager of this hotel. I arrived travel weary and with a huge snafu due to my own doing to this hotel. Essentially I made a reservation for the wrong date...and this extremely kind man took an impossible and scary situation for me and fixed it above and beyond my expectations! My jubilation was only eclipsed at the welcome sight of my beautiful room.Lux comfortable plushy and oversized beds awaited us and a delectable breakfast in the morning! I have never been more pleased!

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 11, 2012
Thank you very much for your comments, which I was delighted to receive.
I was pleased to know that you have enjoyed your stay with us.
It is always very rewarding for my team and I to know that Cristal Salam Hotel have met your expectations.
Thank you once again for taking the time to write the review, I do hope to have the pleasure of welcoming you back to Cristal Hotel sometime in the near future.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 2, 2012

We had a lot of trouble locating the hotel as the booking.com map showed the location differently but after several frustrating phone calls we managed to get there. The central location of this hotel is amazing, as are the staff and service. I recommend the delicious salmon steak with beautifully cooked vegetables. We hope to make this a regular spot to stay in Abu Dhabi.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 11, 2012
Thank you for taking the time to write a review about your stay at Cristal Salam Hotel. We are grateful that we were able to provide you a wonderful and satisfying experience.

Through this appreciation that we commit to strive more in maintaining the best of service to all our guests.

If there is any further way that we can assist you, please let us know. Looking forward to welcoming you again at Cristal Salam Hotel.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Beyrouth, Lebanon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 31, 2012

I have stayed in Abu Dhabi at Cristal Salam Hotel, and i wasn't expecting much as i am on a business trip for a short stay (3 days), so the venue usually don't seem to have much importance as i will be busy all day long and part of the night, and then head back there to sleep only. my expectations were not only met, but exceeded tremendously my expectations. the hospitality of the staff and the Hotel's Manager, the design of the hotel, its location, the rooms, the super fast internet connectivity, in short: everything. i am not sure why it has been rated as a 4 stars hotel, as in my opinion it can easily fit as a 5 stars hotel. all this, for an excellent rate. in case i go to Abu Dhabi again, i will definitely be staying at Cristal Salam Hotel. my recommendation to everyone visiting Abu Dhabi, do take into consideration this hotel and you will know what i am talking about.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamal F, General Manager at Cristal Salam Hotel, responded to this review, April 11, 2012
I would like to thank you for the time and effort you have taken to share with us your experience at the Cristal Hotel, guests such as yourself enable us to maintain the high standards of service expected of us.

It is always very rewarding for my team and I to know that Cristal Salam Hotel will be your first choice in Abu Dhabi.

Furthermore If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cristal Salam Hotel

Address: 8th Salam Street -Tourist Club Area, Abu Dhabi 107523, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 118 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cristal Salam Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
Cristal Salam an exciting new hotel in the heart of the downtown banking district. Our 112 rooms & suites have been designed with contemporary luxury in mind. Enjoy Korean cuisine or beverages at Sura, let your hair down at our Karoake rooms & savour specially selected cuts of Meat from our Steak menu at Vertical, the city's only Wine Bar & Restuarant while you take in the panoramic views of Abu Dhabi's skyline at night. ... more   less 
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