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“Handled our large group very well indeed....” 5 of 5 stars
Review of Sofitel Abu Dhabi Corniche

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Sofitel Abu Dhabi Corniche
5.0 of 5 Hotel   |   Corniche Road East, Abu Dhabi, United Arab Emirates   |  
Hotel amenities
Ranked #6 of 120 Hotels in Abu Dhabi
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Handled our large group very well indeed....”
5 of 5 stars Reviewed March 29, 2014

An exceptional high level of efficiency and care on ALL levels. We had a large group of 130 young musicians from the European Union staying here and where a normal hotel would blanche at our arrival, the Sofitel staff were efficient, organised, charming and smiling! The rooms are fabulously luxurious with bathrooms to match. The breakfast and meals we organised in the hotel were opulent, delicious and never ending. The Front Office Manager, Mr Akkari, knew my name upon arrival and led a great team. I certainly would expect us to stay here again should we return to Abu Dhabi. Sofitel really are a benchmark of great service.

Room Tip: A room on the higher floors is worth it for the views alone.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, March 30, 2014
Dear Valued Guest,

Thank you for the positive post on Trip Advisor. It was nice to read that you enjoyed your stay and found the staff accommodating to your needs. It also gives me great pride to know that our staffs are commended for their efficiency and professionalism.

I will share your comments with the team especially to Hani Akkari, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide a consistent quality of service to our guests.

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.


Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,174 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
London, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 28, 2014

Sadly, stayed for business. This meant almost no time spent in the room. The bed was fabulous, slept like a baby. Almost swallowed by the duvet. Bathroom to die for - too big for one person! The breakfast was so enormous, I had to dedicate at least an hour to orient myself around it. Wonderful! Cheap taxis make up for being in hotel-dom. The staff were splendid and there is an overall subservient culture that can either make you feel like Royalty or dreadfully uncomfortable! Lovely base from which to explore Abu Dhabi.

Room Tip: Leave plenty of time for breakfast, and try to eat as late as possible so breakfast becomes brunch...
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, March 29, 2014
Dear Valued Guest,

Thank you for sharing your experience about your stay at Sofitel Abu Dhabi Corniche. I am pleased that you enjoyed almost everything about the hotel especially our bed. The Sofitel MyBed is one of our signature items and I'm glad to know that it has made your stay more comfortable.

I will share your comments with the team, I am sure that this will serve as an encouragement to our staff as we constantly strive to provide quality service to our guests. Your valued comments definitely boost our morale to better our services and offer you only the best.

Thank you again for sharing your comments and we hope your next visit will be as pleasant as the previous one.


Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle-Upon-Tyne
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 27, 2014

I have visited this hotel before and every time it seems to get better, and more important a few ideas I have suggested to them like introducing a hot plate equipment is now in place, which many people are now happy about.
I stayed in the hotel from the 14th- 20th March. Again I was very happy with my stay. My room was excellent on the 32nd floor, kept spotless clean the choice of breakfast id always first class with four or more different fresh juices each morning. Both the lunch and dinner I found of excellent quality and wide choices, although a little expensive. On a scale of 1-10 I have no hesitation in giving this hotel 10!

Room Tip: Any room I have chosen has always been excellent, I usually prefer higher floors less noise etc.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, March 29, 2014
Dear Valued Guest,

I appreciate your kind compliments about your stay in SOFITEL Abu Dhabi Corniche and thank you for always choosing us whenever you visit Abu Dhabi.

I’m glad that majority of your visit was excellent. We all share customer feedback with the management team and employees, who work hard to ensure that all our customers enjoy the experience we offer.

Thank you for your continued support and for giving the hotel a rate of 10.

It will always be a pleasure to welcome you back in the near future.

Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pissouri, Cyprus
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 25, 2014 via mobile

We visit Abu Dhabi often & have been lucky enough to stay at some of the most prestigious hotels & would most definitely rate the Sofitel up there with the best. Our whole stay was wonderful & the staff were a real credit to the Sofitel brand; providing the perfect level of service & attentiveness.
Paul Verdad who was the duty manager that checked us in on arrival was so helpful throughout our entire stay, ensuring that he allocated us a beautiful upgraded room that fully met our needs, arranging a cake to be sent to us on our anniversary & generally just being thoroughly helpful whenever we needed anything. He should most certainly be recognised for the excellent way in which he represents Sofitel & we would like to pass our thanks on to him for ensuring our stay was so memorable for all the right reasons.
Robin who works outside the front of the hotel as part of the Valet team was also a real credit to Sofitel & despite the long hours he obviously worked, always had a cheery smile & happy 'Bonjour' to brighten up your day.
The whole ambience of Sofitel Abu Dhabi is spot on & very chic - we loved it & will definitely recommend it to others (in fact we already have!). The only negative thing we found at all was the fact that the pool remains in the shade for the majority of the day due to the height of the hotel, which prevented us from using it. This problem was solved however, by the excellent free shuttle service that the hotel provides to take you to the nearby beach (& shopping mall). They even provide paid entrance tickets too which was an unexpected bonus! You can also catch a taxi to the beach for the equivalent of just £2.
P.S - The beds are AMAZING!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, March 27, 2014
Dear Valued Guest,

Thank you for choosing Sofitel Abu Dhabi Corniche on your visit to Abu Dhabi and for considering the hotel as one of the best hotel you have ever stayed.

It was indeed a pleasure to know that you had a magnifique experience with us and for your great appreciation to our staffs accommodating to your needs. I will definitely share your feedback to Paul and Robin who always do their best to make sure that every guest feels special. The Sofitel MyBed is one of our signature items and I'm glad that you found it amazing.

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.


Best regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2014

I had a very nice experience, in la mer restaurant, they had the most awesome food of all, the pool view is amazing and now a dayz the weather helps to visit such a restaurant. Of course what makes a good restaurant is a welcoming staff, the staff are friendly and amazing, specially the waiter (supri), he always serves our table and his one of the best

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PR_SofitelAbuDhabi, General Manager at Sofitel Abu Dhabi Corniche, responded to this review, March 26, 2014
Dear Valued Guest,

Thank you very much for taking the time to post a comment about your nice dining experience at our award winning La Mer Restaurant.

I am glad that you like the food, the pool view and above all the excellent service provided by Supri. I will definitely share this to Supri and to the rest of the team. We all share customer feedback with the management team and employees, who work hard to ensure that all our guests enjoy the experience we offer.

Looking forward to your next visit and hope you can also try our other F&B outlets.

Best Regards,

Nael El Wary
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Abu Dhabi Corniche

Address: Corniche Road East, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Abu Dhabi Corniche 5*
Number of rooms: 282
Official Description (provided by the hotel):
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events. ... more   less 
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