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“Rude” 5 of 5 stars
Review of Ferrari World Abu Dhabi

Ferrari World Abu Dhabi
Yas Island | P.O.Box: 128717, Abu Dhabi, United Arab Emirates
+971(0)2 4968001
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Big Bus Dubai and Abu Dhabi Super Saver: Hop-On...
Ranked #12 of 110 things to do in Abu Dhabi
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Attraction details
Owner description: Ferrari World Abu Dhabi is the largest indoor and the only Ferrari branded theme park in the world, with 20 Ferrari inspired rides and attractions and a priceless collection of more than 30 vintage and contemporary Ferraris. Featuring high adrenaline rides, fun learning attractions suitable for guests of all ages and a unique taste of Italy through its authentic dining experiences, Ferrari World Abu Dhabi is the premier family entertainment centre in the region. Every ride incorporates Ferrari design and technology, offering an engaging and interactive multisensory experience that truly brings the Ferrari story to life. Ferrari World Abu Dhabi is one of the signature features of Yas Island, a 2,500 hectare island dedicated to leisure, entertainment and lifestyle.
Useful Information: Activities for young children, Activities for older children
1 review
“Rude”
5 of 5 stars Reviewed January 27, 2014

The management are rude and disrespectful. Third time weve been here and we are very disappointed. New people from the management. New faces we are looking for the customer rep. The person guided us before 3 years ago his name is John. He is very helpfull and in detailed when oy comes to customer relayed concerns, unlike the staff now a days. Nothing to say to the visitors just a few words. We are sorry for the inconvenience. And it worsten everything sucks..!!@

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FWADManagement, Guest Relations Manager at Ferrari World Abu Dhabi, responded to this review, February 2, 2014
Dear aj y,

Thank you for taking the time to share your experience with us regarding your recent day in the Park. I am sorry to hear that you thought one of our Management Colleagues was rude to you & would be keen to find out more details about this. Kindly send me further information to my contact details below & I will investigate this matter for you.

I look forward to hearing from you soon.

Excellent regards,


Andrea Berglund
Business Excellence Manager
Business Excellence
FERRARI WORLD ABU DHABI
PO Box 128717 - Abu Dhabi, UAE
D +971 2 496 8000
E aberglund@farahleisure.com
W ferrariworldabudhabi.com
Operated by Farah Leisure Parks Management, LLC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Middelburg, Mpumalanga, South Africa
Senior Contributor
31 reviews 31 reviews
10 attraction reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
“Dissapointed”
3 of 5 stars Reviewed January 27, 2014

We was dissapointed with the overall experience.It was good but never live up to expectations.The main ride was not working(They made us aware Before we bought tickets).I Feel shoudl he main ride not be working the price should be less to enter.
For the price its Not worth it.

Visited January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
15 attraction reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Nice for boys and their fathers ;)”
4 of 5 stars Reviewed January 26, 2014

I'd strongly recomend you to go directly to simulator of Formula1 to buy the tickets (extra to the entrance tickets) to book the time. Unless you'll have no avaliable time then. Have some fun!
After that go to the Flight under the Italy- you'll love it! Take the sits at the 3d line and you'll be on top!
For lunch and dinner go to the italian resto by the left hand from the main entrance.

Visited January 2014
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Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
28 attraction reviews
Reviews in 15 cities Reviews in 15 cities
49 helpful votes 49 helpful votes
“Only for car/speed (esp. Ferrari) passionate guys”
2 of 5 stars Reviewed January 26, 2014

At the first place its NOT a theme park. It is as the name says - Ferrari world. Dont expect rides as you would find in a normal theme park... The rides revolve around the ferrari engine experience, 3D shows, and off course the fastest roller coaster ride.

It is very very expensive in terms of entry fees and the food available inside. Limited food options for vegetarians.

If you plan to go during peak tourist season (esp. Dec) - it makes sense to go if and only if you can afford to buy the premium tickets ... else you wont be able to enjoy all rides ...

Caution if you are going with children - many of rides are not for children. keeping children is a problem if you are a small family (couples +children). You might have to miss on some rides if you cant leave your children alone (esp. the fastest ride)

It opens at 11 - try to reach a little early (may be by 10.30) if you have not bought the tickets online. During peak season, there is a long que for tickets.

Its relatively new and they need to improve on how it is managed ...

Visited December 2013
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New Zealand
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18 reviews 18 reviews
5 attraction reviews
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3 helpful votes 3 helpful votes
“Average”
3 of 5 stars Reviewed January 25, 2014

Impressive building, but didn't live up to expectation. Two rides broke down while in queue and waited for over an hour for each ride. Very frustrating. Most rides were not actual rides but 3D movies. The Red show was very good. Did complain about the wait and broken rides and they gave us priority ticket to get through quicker which was very decent of them. I think they had over subscribed the priority tickets as the queue in those lines were also long. Wouldn't go again. Teenage son thought roller coaster ride was awesome though. Without the priority ticket the wait was 1-2 hours per line.

Visited December 2013
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