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“Used to be better” 3 of 5 stars
Review of Noodle House

Noodle House
Souq Qaryat Al Beri, Abu Dhabi, United Arab Emirates
971 2 5581699
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Ranked #263 of 1,618 Restaurants in Abu Dhabi
Price range: $20 - $25
Cuisines: Chinese, Noodle, Thai
Dining options: Delivery, Late Night, Reservations
Restaurant details
Dining options: Delivery, Late Night, Reservations
Abu Dhabi, United Arab Emirates
Contributor
15 reviews 15 reviews
13 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Used to be better”
3 of 5 stars Reviewed January 24, 2014

It was our favourite Asian restaurant although it was ,and still, pricy comparing to the portions . Our last visit was one year back . When we went this time , the menu is changed , but, they told us that they kept some items from the old menu but not printed and the only way to know it is by asking the waiter !!
After finishing the order they brought few glasses for water which was all full of scratches ( not kidding) . The appetisers arrived and it was delicious . Then the main course which was a big surprise . We ordered our favourite sweet and sour chicken but the flavour and the sauce was not like standard sweet and sour. When asking the waiter , he said they as they change the menu they changed some recipes ( Really ?!) . This time my husband decided to try sea bass , but , it was very dry . They were co-operative enough to redo it ,however, still dry. After this experience ,we'd prefer to look for a better place serving Asian food.

  • Visited January 2014
    • 1 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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71 reviews from our community

Visitor rating
    18
    27
    17
    7
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Any
English first
Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
14 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Worth a visit”
4 of 5 stars Reviewed January 14, 2014

The food is good but it is expensive. We use the Noodle House from time to time are a treat as we enjoy the good food.

  • Visited February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
36 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
45 helpful votes 45 helpful votes
“Poor service and food quality”
2 of 5 stars Reviewed January 3, 2014 via mobile

Visited this restaurant a while back and was impressed with the food and standard of the place. However, on our last visit this week the standards have dropped significantly - while the prices have not. I totally agree with the previous reviews and what you expect is not what you get.

The greeting by the server was the best part of the experience. However, after being seated, we waited 10 minutes for a server to take our order and he was not very enthusiastic.

I ordered the beef rendang and the waiter advised it was a dry beef dish. What I was not expecting was an overlooked stewing steak chunks in a very bland sauce. My wive order the hokkeen Mee which came with 2 and a half prawns and rubbery squid which was cold and not stated on the menu.

We then had to wait another 10 minutes for our food to be cleared and the ask for the bill. We had an entertainer voucher but the waiter did not know how this was used!

Overall, it is a shame that the food and service in this establishment is so poor as the location is very good. It appears profit has been taken into account rather than customer service and satisfaction which will stop me returning to what used to be good Asian food. There did not appear to be a manager in sight for the time we were there - maybe they should be seeing what is happening in their restaurant!

Visited January 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
62 reviews 62 reviews
40 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
“Mediocre at best”
2 of 5 stars Reviewed October 17, 2013

I have been visiting this particular outlet since it very first opened and was always impressed by the food, the quality of ingredients, the taste, the service and the overall price.

Jump forward a few years to my latest visit which was 16 October 2013 and the disappointment of a very bland, mediocre and poorly prepared and served meal.

Arrived at around 2pm (two adults, one child) and they couldn't decide where they would seat us. Bearing in mind the restaurant was nearly empty. We asked to sit outside as the view is really the only saving grace for this place.

Although I explained I had visited many times, the server explained in great detail how to order. He mentioned an item wasn't available, but then couldn't remember what the item was so how to go into the kitchen twice to find out. Turns out it was just a vegetable side dish.

We ordered pot stickers and veg spring rolls for starters. Both arrived swiftly. Spring rolls were so overcooked that they shattered upon the first bite. The pot stickers didn't really have any special flavor and they arrived in a pool of soy sauce which left them soggy.

For mains we ordered chicken curry laksa, jasmine fried rice with prawns and the fried hokkien mee.

The rice was good. The rest was not.

The laksa arrived without any accompaniments - peanuts, lime, chili flakes. When requested we were told that this was no longer normal to provide and if we really wanted them then he would see what he could do.

The hokkien is described as noodles with scrambled egg and prawns. When it arrived, there was one prawn and a whole load of rubbery squid rings. We asked the server who advised that this is how its done now and to ignore what the menu said. I believe they substituted out the prawns for a much cheaper ingredient. We requested they replace with what we had ordered and to be fair, they did but this is unacceptable.

We ordered local water - which when it arrived was dropped onto the floor. And then placed on our table! We had to request that they wash the bottle off/replace it.

The whole time we had poor service from waiters who were unable to communicate or smile.

For me, this branch has gone downhill in terms of service and food and quality. What used to be a good meal for an average price, is now expensive with poor quality and diminished portions. We asked to speak to the manager, but they were unavailable.

After a telephone call to the area Operations Manager who confirmed that he had received a few complaints directly about the restaurant, I was offered the total amount I spent back. But what I really want is the restaurant to revert back to how it used to be.

I wont be going back to this branch again, and I gave up a long time ago for their home delivery service to either be available, or be available in a decent time frame!

  • Visited October 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
24 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Casual fare in a casual locale”
3 of 5 stars Reviewed September 28, 2013

Good place for a light dinner. Food was good and well prepared. Stick to the appetizers. Dimsum was excellent. Service was friendly and efficient. Drinks were watered down. Prices were average overall, however, you pay for the view which is superb. Great place for larger parties.

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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