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“Great location for Yas concerts” 4 of 5 stars
Review of Crowne Plaza Abu Dhabi - Yas Island

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Crowne Plaza Abu Dhabi - Yas Island
4.0 of 5 Hotel   |   Yas Island, Abu Dhabi 41880, United Arab Emirates   |  
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Ranked #39 of 118 Hotels in Abu Dhabi
Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“Great location for Yas concerts”
4 of 5 stars Reviewed March 12, 2014

We stayed here for the Rolling Stones concert in February. The rooms were nice, clean and just what we needed. Typical of the good standards within the UAE. The staff were very good and helpful. This is a great way to enjoy a concert at Yas because they put on a bus to get people up to the venue and it is an easy 10- 15 minute walk back.

My only criticism is that because it was so busy for the concert the catering options before and after the concerts weren't great and even as residents to the hotel we could not get into the hotel bar after the concert.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 17, 2014
Thanks so much for posting about your stay during the Rolling Stones event on Yas Island! We hope you enjoyed the show! Thank you for the feedback regarding our food & beverage outlets; be rest assured we were at maximum capacity to do our best for the influx of 35,000 guests. We are sorry that you were unable to enter the bar after the show, but we do take our guests' safety very seriously and were working to ensure a safe and enjoyable environment for all to enjoy.
We do hope we can host you again for another show weekend.
Safe travels and restful nights,
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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721 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
Top Contributor
148 reviews 148 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed March 10, 2014

Went here as we were attending a gig and didn't wish to drive back and forth to Dubai in one night. We expected a few queues as many people had the same idea. A little delayed checking in as to be expected. Club Lounge was excellent but food offering was for me, not great as I have a wheat allergy and there weren't many options without, cakes, small pizzas, sandwiches etc not so good. For lunch on the Friday we decided to go to the pool bar which we realised after ordering was chaos and poorly managed food and drinks took ages etc etc, we put this down to the bar being busy for the event but we tried again the following day when it wasn't busy at all and it was the same story, we waited 45 mins for our food, wouldn't have been so bad but most of our party had salads how hard can it be!

Room was lovely great nights sleep, good black out curtains we had a sea facing room so the sunset we saw was amazing :)

Room Tip: pick one facing the sea, lovely sunset. Or if you can stretch to it, get a room with club lounge acc...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 12, 2014
Thank you for taking the time to write about your recent stay with us during the Rolling Stones wekeend. We apologize that the poolside dining experience was not up to par; be assured that we have shared your important feedback with our team and are taking immediate training steps with the team. Your comments make us better!
We're glad that you enjoyed your stay overall, and look forward to welcoming you again back to Yas Island - perhaps for another exciting upcoming concert.
Wishing you restful nights until your return,
Liz Beneski
PR Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wales
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 10, 2014

We chose Yas Island for our stop over, on our way to Thailand. The hotel was in an ideal location for us to catch up and relax before the next stage of our journey. As a Platinum Elite member we were greeted at reception and upgraded to a great room overlooking the sea. The staff in all parts of the hotel were excellent and nothing was too much trouble. We would not hesitate to use this hotel again.

Room Tip: Great Location for a peaceful and relaxing stop over
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 12, 2014
Thank you for being a valued Platinum Elite member, and thank you for posting your review! We value your feedback and thank you for your continued business. We're happy that we were able to make your short stay a sweet one, and we look forward to welcoming you back on a longer visit in the future
Safe journeys and restful nights
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Top Contributor
153 reviews 153 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 8, 2014

I used to be a regular visitor to the hotel when I worked in the Region but this was my first visit back in 3 years.

The staff are superb and a couple of them commented on remembering me from before. A nice touch even if it isn't true.

We stayed on the 7th floor with access to the Club room. Whilst only described as a continental breakfast, they cooked a wide selection of egg dishes. There is no need to visit the main restaurant. Evening cocktails and nibbles are also very well done although they stop serving at 8pm.

The room is a reasonable size with a very comfortable bed. Bathroom nice with a good shower.

Internet connection via wifi is very good.

The hotel is located opposite the Yas Marina F1 circuit so a good 30 minutes from the centre of the city. However, if you don't drive there are plenty of cheap taxis. We only ate by the pool but this was very good.

There are plenty of restaurants in the other hotels next to this one if you wanted something different.

Pool area is very nice but can get busy later in the day. There is a shuttle to a man made sandy beach but we didn't go there.

Gym is well stocked with all of the key equipment.

Overall, very pleased with the hotel. I know that there are a lot of fantastic hotels in the region but we weren't disappointed with our stay here.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 12, 2014
Thank you for posting about your recent visit to our hotel! We really appreciate the high marks, and were happy to hear that you enjoyed your stay. Of course our team remembered you- and meant it! We are always happy to welcome guests back- we make it our business. Thank you for returning- for it means we are creating a Great Hotel that Guests Love- and that is our daily mission.
We sincerely look forward to welcoming you again in the future...and until then, wish you great journeys and restful nights
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

Stayed while a trip including Dubai and Abu Dhabhi, a beautiful property, huge rooms, superb spread of breakfast, good wifi.. just what a good 5 star should possess!! Shall definitely visit again. Recommended incase one wants to stay at Yas and enjoy their trips to water park and ferrari world. Full value for money.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 3, 2014
Thank you for postnig about your recent experience at our hotel. We are very happy to learn that we earned such high marks- it was our pleasure to be at your service. We sincerely hope that when you return to enjoy all the great & unique attractions on Yas Island, you will once again choose our hotel. Until then, we wish you safe journeys and restful nights!
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stamford, Connecticut, United States
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 28, 2014

Good things first. I stayed on the 7th floor, which I believe is club level rooms. The room was spacious, had nice amenities, such as sleepers, bath robe, a variety of toiletries. It also had aroma therapy spray next to the bed, which supposedly helps you sleep better - nice touch.
The dress code around the hotel seemed a bit more relaxed than some other beach hotels in the area, which may be a good thing for western travelers. The staff was very friendly.
Not so good: housekeeping forgot to clean the soap dish in the bathroom of my room. That prompted me to think what else they forgot to clean and take a closer look. While the bed, linens, towels etc. were clean, some other areas required much more attention. The desk in the room and glass doors to the bathroom were covered with spots that could have been removed with a little more effort. The glass scale in the bathroom and the drain on the floor needed a good wash...

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 3, 2014
Thank you for taking the time to post about yuor recent visit to our hotel. We were pleased to hear about the amenities that you enjoyed. We were disappointed to hear of your housekeeping observations, and have immediately shared with our team. Be rest assured, feedback such as yours helps us improve on a daily basis, so we thank you for bringing it our attention. Just because our clientele is a "bit relaxed" due to the Island atmosphere, please be assured that we are quite focused on delivering the best rooms and service. We're really sorry to have disappointed you this visit. We look forward to welcoming you back someday, with the hopes of earning your favorable feedback. Until then, we wish you safe journeys and restful nights
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma, United States
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 28, 2014

I stayed in Crown Plaza on Yas Island back in June 2012 for a week and after having stayed in Yas Island Rotana. Although it costs close to Rotana the standard rooms are not very spacious although the view is much better as some of the room do face the sea.
The breakfast is very good and the variety of food is very satisfactory. The staff is cooperative and are always looking to help.
The pool area has a good view and there is a garden nearby for kids and adults to enjoy. It has several dinning options and the Middle Eastern restaurant is very good.
Overall this hotel would be my second choice on Yas Island after Rotana.

Room Tip: Get a sea facing room
See more room tips
  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LizPRMgr, Public Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, March 3, 2014
Thank you for taking the time to write about your experience at our hotel. Thank you for the comments regarding the gorgeous views that our rooms offer; there is nothing quite like watching a sunset from our seaview balcony as the sun sets over the Abu Dhabi skyline! Should you future travel plans call for a larger room, please know that we have extraordinary suites available- with that gorgeous view- and do hope you will have a chance to enjoy them! Thank you and we do hope to be at your service again in the near future.
Safe journeys,
Liz Beneski
PR Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Abu Dhabi - Yas Island

Address: Yas Island, Abu Dhabi 41880, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Abu Dhabi
#33 Family Hotel in Abu Dhabi
#35 Luxury Hotel in Abu Dhabi
#37 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Abu Dhabi - Yas Island 4*
Number of rooms: 428
Official Description (provided by the hotel):
Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more   less 
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Also Known As:
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

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