We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just OK” 4 of 5 stars
Review of Crowne Plaza Abu Dhabi - Yas Island

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Crowne Plaza Abu Dhabi - Yas Island to your Saves list
Crowne Plaza Abu Dhabi - Yas Island
4.0 of 5 Hotel   |   Yas Island, Abu Dhabi 41880, United Arab Emirates   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #41 of 120 Hotels in Abu Dhabi
uk
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Just OK”
4 of 5 stars Reviewed April 26, 2013

Arrived to find that a superior room had no balcony! Room was small but was informed that all rooms are standard sizes! We had to fit a third bed ( camp bed!) into the room - yet charged adult price for a teenager. So not value for money. Very cramped. Staff not overly helpful - seem to be under a lot of pressure!
Outside pool area was fantastic.
Breakfast was clearly 4* - really good.
Little choice on Yas to eat - just hotels - the new mall is not complete. Hence evening meals are expensive. Advice - take the free shuttle to the nearest Mall in the evening and there is more choice.
Only real problem was the size of the room - they did not appear to offer family or triple rooms. Fine for 2 people.

Room Tip: Get in touch before you go and find out exactly what type of room you are being offered. Choice of v...
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your review. Please be assured that your valued comments have been taken on board and shared with the team here. We look forward to welcoming you back to our hotel again in the near future.

Best Regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

813 reviews from our community

Traveler rating
    435
    278
    67
    19
    14
See reviews for
168
239
40
232
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
245 reviews 245 reviews
227 hotel reviews
Reviews in 178 cities Reviews in 178 cities
437 helpful votes 437 helpful votes
5 of 5 stars Reviewed April 24, 2013

Lovely hotel with great staff.
Excellent room with a nice balcony to sit out on in the evening. The room benefits from every convenience and is stylish, spacious and comfortable. Bathroom has a great bathtub and quality fixtures and fittings.
Nice pool area, good pub and excellent buffet breakfast.
Very close to Abu Dhabi airport but a bit far from the downtown Corniche area.
I definitely enjoyed my stay.

Room Tip: Pick a room with a balcony.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us. Please be assured that your lovely comments have been shared with the team here and we look forward to welcoming you back again in the near future.

Best regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 23, 2013

We keep going back to the Crowne Plaza as - unlike most hotels in AD - it has plenty of atmosphere! The staff are friendly and service is great. Perfect location and great food. Suitable for families, couples and friends - everyone is welcome.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us. Please be assured that your wonderful comments have been shared with the team here and we look forward to welcoming you back again in the near future.

Best regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa Falls, Iowa
1 review
4 of 5 stars Reviewed April 22, 2013

The four staff in the Club Lounge on the 8th floor, (Shara, Lorie, Abner & Ramish) are very helpful and world class. They are quite an encouragement after a long day. I know they put in long hours and they still greet me by name and with a smile when I come in regardless of the time of day. They are one of the reasons this hotel works for me as I don't have time to do long restaurants meals. They definitly go beyond the line of duty.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us. Please be assured that your wonderful comments have been shared with the team here and we look forward to welcoming you back again in the near future.

Best regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 22, 2013

We stayed here as we were attending the Metallica concert at the nearby DU Arena. The hotel was fantastic. We stayed in a club room which meant we were allowed to sample the dood and drink benefits in the club lounge. The club room floor is beautifully decorated with a pleasant aroma. The room was very cosy with all the essentials. The only letdown was the quality of the shower head and the size of the shower screen. Whenever we showered the bathroom floor ended up covered in pools of water. A separate shower cubicle would be better. The quality of food in the club lounge was very good. The breakfast was sufficient and the evening snacks could quite easily replace the need for an evening meal. The service in the club lounge was the coup de grace. It was exceptional! They were so polite, welcoming and attentive. The best service I have ever had in hotel's club lounges. Room service was perfect - very quick and efficient service and great quality food. There was a downside on our first night - I received a phone call at 22:30 from the valet people asking if I'd requested my car to be ready?! I was asleep so was not very happy at being woken in this manner. I asked reception to look into the matter and they said it was a mix up with room numbers! This was unacceptable as it disturbed my sleep. The room number should have been checked before ringing at that time of night. We did not use the pool during our visit, but it did look a little small for the size of the hotel. However, we will definitely return as it is good value for money and only a short drive from Dubai.

Room Tip: Choose a club room to experience the added benefits of the club lounge.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us especially the club lounge facilities. Please be assured that your wonderful comments have been shared with the team here and we look forward to welcoming you back again in the near future.


Best regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2013

I stay in this hotel with my group , on 6 april 2013 , 14 rooms . It was very excellent experience in this hotel . i mad the deal with MR ELIAS EL BAHRI AND MISS PRINCESS CALO , They was very nice and very helpfully , And its the first time of my business life i met like this persons had professional way and the confidentialy on the business
Congratulations for CROWNE PLAZA YAS ISLAND for this great stuff,,
THANK YOU SO MUCH FOR YOUR SUPPORT AND WE WILL KEEP WORKING LIKE WE DID BEFORE..

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, May 1, 2013
Dear Guest,

Thank you very much for taking the time to write your valued review. We are delighted to hear that you enjoyed your stay with us along with your groups. Please be assured that your wonderful comments have been shared with the team here and we hope that we can welcome you back again in the near future.

Best regards
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 21, 2013

I've been for a weekend with my family & friends. We've enjoyed the stay in general however the late check in we've faced (Received my deluxe suite by 5 pm).
The room was so nice & food.
My major concern was the size of pool as it's not optimally serving number of guests.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IreneR157, Guest Relations Manager at Crowne Plaza Abu Dhabi - Yas Island, responded to this review, April 29, 2013
Dear Guest,

Thank you very much for taking the time to write your review. Please be assured that your valued comments have been taken on board and shared with the team here. We look forward to welcoming you and your family back to our hotel perhaps another short break.

Best regards,
Irene Renquijo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Crowne Plaza Abu Dhabi - Yas Island? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Abu Dhabi - Yas Island

Address: Yas Island, Abu Dhabi 41880, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Abu Dhabi
#33 Romantic Hotel in Abu Dhabi
#36 Family Hotel in Abu Dhabi
#38 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Abu Dhabi - Yas Island 4*
Number of rooms: 428
Official Description (provided by the hotel):
Fuse business with leisure at the Crowne Plaza Abu Dhabi Yas Island hotel, located in the UAE's electrifying sports and entertainment hub.Leave your car with our complimentary valet and enter the vibrant Lobby at Crowne Plaza Abu Dhabi Yas Island, with its deep blue, turquoise and gold design. Relax in the lavish spherical booths hanging from the high ceiling. A vista of verdant mangroves stretches out from our 24-hour Lobby lounge, or you can head to your room or Suite for a soothing rest in our luxury bedding.Crowne Plaza Abu Dhabi Yas Island is next to Yas Links golf course and minutes' walk to both Yas Marina Circuit, home of the Abu Dhabi Grand Prix, and Ferrari World Abu Dhabi theme park. You're 10 minutes' drive from Abu Dhabi International Airport, while our complimentary shuttle wings you to city-centre souks and shopping malls in 20 minutes.With 10 meeting rooms and a wealth of dining options, our hotel is primed for business and banquets. The Kids' Club will entertain the children while you energise in our Fitness Centre or squash court. Swim up to Sundowner bar for a cocktail in our pool as the sun sinks into the Gulf.Your Concierge can book tickets for Abu Dhabi National Exhibition Centre's year-round events calendar. Join us for gourmet dining during the Grand Prix and be sure to treat Crowne Plaza Abu Dhabi Yas Island as your second home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, IHG, HotelTravel.com, Priceline and Hotels.com so you can book your Crowne Plaza Abu Dhabi - Yas Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island

Owners: What's your side of the story?

If you own or manage Crowne Plaza Abu Dhabi - Yas Island, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.