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“Good business hotel” 4 of 5 stars
Review of Holiday Inn Abu Dhabi

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Holiday Inn Abu Dhabi
4.0 of 5 Hotel   |   31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates   |  
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Ranked #8 of 118 Hotels in Abu Dhabi
Chester, United Kingdom
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
“Good business hotel”
4 of 5 stars Reviewed March 1, 2014

On first impression this hotel is very modern and clean looking, if not a bit plain. Breakfast was quite good, it's sort of a fusion of European and Asian kitchen, freshly prepared eggs, omlettes and other hot and cold foods, salads, sushi, curries, fruits, etc. Nice deco in the breakfast area though, which has a bit of Arabic feel to it. The hotel has also a restaurant and a bar upstairs, and downstairs with a nice sitting area, business centre and also massage place. Rooms are quite spacious, no frill deco, but comfy bed, and all the necessary stuff like bath robes, a safe, etc made it a comfortable stay. Situated in a quite area of Abu Dhabi but it's a short drive to a mall, other shops and corniche water front. The only downside is a small pool on the roof top, which could only accommodate comfortably about ten to twelve people in and round the pool area, that's why I think it's best suited for a business stay, where you can catch the last of the sun and have a swim after work. Complimentary drinks were a nice touch in principal, but were not very nice - their house wine was like drinking pure cooking vinegar. If they just wanted to encourage you to stay at the bar, at least make that first free wine drinkable! Also there was a private party at the upstairs bar one night, and all hotel guests were sent downstairs. All in all, attentive staff, recommend for business stay.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, March 6, 2014
Hello Guest,

Thank you for taking the time to write a detailed review.

Thank you for choosing to stay with us. Happy to see that you have enjoyed our breakfast and other facilities as well. Our hotel is indeed conveniently located and we are glad to see you agree as well. If is unfortunate you did not find our pool appealing. We have noted your compliments about our drinks at the bar, and we working on improving the same. We are also looking into the inconvenience you face during our private party at the bar and we would like if you could furnish us with more details on ahmed.kamel@ihg.com

We look forward to your return so as to allow us to make your stay more memorable.

Regards,
Philipp Economou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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426 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Any
English first
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 28, 2014

Very Nice Hotel, staff is fantastic, they welcomed me as Platinum Member of HI IHG fidelity program, it may appear strange but this is the first time an HI receptionist actually recognizes me in the category! Free upgraded to a suite as member of the program, and fruit basket sent to my room. Everything very nice. Breakfast area has room for improvement but all in all for the hotel category everything was really nice. A recommended stay for business trips to AD.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, March 6, 2014
Hello Giuseppe,

Thank you for your review and thank you for being an IHG Rewards Club Platinum member.

We are happy to see that you have had a comfortable stay and were indeed recognized as an IHG Rewards Club member. We have noted your comments about our breakfast and are currently reviewing the same. Thank you for your recommendation as well.

We hope to see you again.

Regards,
Philipp Economou
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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 28, 2014

The Holiday Inn Abu Dhabi has the best staff of any hotel I have ever stayed at. Each and every individual goes out of his/her way to ensure that your stay is second to none. Everyone is extremely friendly, courteous and helpful and always addressed me by name. I could not have asked for a better experience.

Additionally, this hotel offers excellent dining and amenities. The Lemon Tree restaurant offers top of the line sit down dining, The Silk Route Cafe has a fantastic buffet, and the Thirty 1st bar is perfect for enjoying a drink with a great view of Abu Dhabi. The health club features a gym, swimming pool and sauna, as well as highly trained massage therapists. Last but not least, the hotel room is clean and comfortable which allowed me to get my work done and get a great nights sleep.

This is a top notch hotel with the best staff in the world. They truly make you feel like you are at home.

Room Tip: Rooms on the back side get less sun than the front. Rooms on the front have a better view.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, March 6, 2014
Hello Tom,

Thank you for your review.

We see that you have thoroughly enjoyed every moment of your stay. Thank you for your compliments towards are team, who are grateful for the same. Ensuring each guest leaves with a memorable experience, is indeed key to us, and we see you have left only to hopefully return.

We look forward to welcoming you once again.

Regards,
Philipp Economou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
1 review
5 of 5 stars Reviewed February 28, 2014

I will come to Technip company for business and I have stayed in your wonderful hotel. Happy to stay here. Easy access to my company, exchange, shopping mall, taxis. Friendly staff, international bar, restaurant, spa, etc.

I have met Mr.Gopal (bell captain), Ms.Melanie(Security officer) & Ms.Tenzine. they are very friendly and given a timely service, it helps me to stay with peace environment.

I will refer hotel Holiday Inn to my friends and colleagues. Thanks for your wonderful service.

Good luck & Have a long journey to serve people,
Kesavan Vellaiyan

Room Tip: Everything is fine.
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, March 6, 2014
Hello Kesavan,

Thank you for your review.

We are delighted to see that you had a wonderful stay with us. Given are location, we are conveniently located from malls, supermarkets and downtown with transport easily available. Thank your for complimenting the services of Gopal, Melanie and Tenzing. They are indeed a few of our stars. Thank you as well for your reference, we appreciate the same.

We look forward to welcoming you once again.

Regards,
Philipp Economou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

The staff was very courteous, and helpful. I loved this Holiday Inn. Much better than Holiday Inn in the states. Room was clean, neat and beautifully decorated. I love love love this hotel. When I am visiting Abu Dhabi again I will definately book this hotel again. Thank you.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, February 26, 2014
Dear Guest,

Thank you for taking the time to leave us a review.

Happy to see you have left with a happy memory of your stay. Thank you for your compliments, recommendations and for loving us so much! As a brand, we do aim to provide you more than memorable experiences.

We hope to welcome you sooner.

Regards,
Philipp Economou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 23, 2014

Thank you very much for all you have done . It has been a great pleasure dealing with you. You have been cheerfully supportive during my last stay. I will have no hesitation in recommending you to anyone in need of your services.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, February 26, 2014
Hello Ammar,

Thank you for your review.

We appreciate your time in thanking a team member. Should you wish to provide more information about your experience at the Holiday Inn Abu Dhabi, please do not hesitate to write to ahmed.kamel@ihg.com.

We hope to welcome you once again.

Regards,
Philipp Economou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

Really nice 4 star hotel. Breakfast is fantastic. Airport and bus stand is near. Mc.Donalds is only 500 mts from the hotel in ADNOC petrol pump. Rooms are neat and clean. Staff is very friendly. Check in is really fast.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, February 17, 2014
Hello Guest,

Thank you for leaving us a review.

Thank you once again for complimenting our breakfast, our rooms, our team and their services. May we recommend, on your next visit, you do try our sandwiches at the Lemon Tree or our always in demand, burgers, at the Thirty 1st bar on your next visit. We're sure you won't be disappointed.

We look forward to welcoming you again.

Regards,
Philipp Economou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Abu Dhabi

Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Abu Dhabi
#7 Luxury Hotel in Abu Dhabi
#24 Romantic Hotel in Abu Dhabi
#32 Family Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
After a long day at work, we know you need a cup of hot coffee with some peace and quiet. At the Holiday Abu Dhabi, we ensure our guests relax and unwind with our quick service,mouthwatering dining options, health club and massage treatments.With our location, we become your near perfect choice for both work and fun, with the ADNEC, the embassies, Mushriff mall, the city center and some outdoor adventure, just 5 minutes away, and the airport a quick 15 minutes drive to or from the hotel. If you are a thrill seeker, the Ferrari park is simply20 minutes from the hotel. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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