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“Alot of Hotel for the Money” 4 of 5 stars
Review of Aloft Abu Dhabi

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Aloft Abu Dhabi
4.0 of 5 Hotel   |   Khaleed Al Arabi | (30th Street), Abu Dhabi 94943, United Arab Emirates   |  
Hotel amenities
Ranked #48 of 118 Hotels in Abu Dhabi
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
“Alot of Hotel for the Money”
4 of 5 stars Reviewed January 15, 2014

Spent three weeks in the Aloft Abu Dhabi over Christmas and New Year. The hotel is well sited for sight seeing and has a constant supply of taxis at the front door, so getting around is simple. We were visiting family so didn't use the restaurants except for the Mai Cafe at the poolside. This has a fairly extensive menu for a so called pool bar and the service was excellent. Good place to chill with a plate of good food and gas of your favourite tipple.
The room was a good size and well furnished, with all the amenities you would expect from a hotel in the region.
The staff in all aspects of the hotel were friendly, helpful and gave the impression of being genuinely interested in ensuring that your stay in the hotel would be a positive experience.
Thanks to all the staff for making our stay a good one. We may be back!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, January 20, 2014
Hello there leshaswell, thanks for taking the time to share your great experience with us. We are glad you enjoyed your stay at Aloft and we have already shared with our staff your flattering comments about their friendliness and your thank you note , this is a very nice gesture. Nicely noted the combination of our product, facilities, rooms, culinary with our high standard of service and quality. We all hope that the "we MAY be back" can be changed to "we WILL be back" as we are all looking forward to welcome you soon back. Thank you for choosing the Aloft Abu Dhabi for your long stay during Christmas and New Year and please do let me know when your plans bring you back Abu Dhabi, I will be glad to make the necessary arrangements for another brilliant stay. Best wishes! Rainer
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476 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Penang Island, Malaysia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 30, 2013

Another perfect example of the hoteliers mission to over-design the place and achieve nothing but frustration.
The rooms are large, but oh dear - who thinks of placing the light switch to the bathroom by the front door which is 5 mt away?
Probably the same person who designed the basin in the bedroom but the towel rail in the bathroom. Nowhere to hang a towel after washing your hands!
And the window blinds that just get caught up in the runners.

Place is clean, bed is very comfortable and if you are at the conference across the street - very convenient.
Staff are friendly and accommodating, although some need a little training in Tea making.
Food quality is average to good.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, January 4, 2014
Hi Jeremy C, thank you for taking the time to post this review. It is great to read that you enjoyed your stay and found our staff friendly, accommodating and our location very convenient. We are sorry that the design of the room was not of your liking. With regards to the towels, there is a metal railing just underneath the basin to hang the hand towels. I do hope you will chose to stay with us again when your plans bring you back to the capital of the U.A.E. All the team at Aloft Abu Dhabi is looking forward to welcome you back. Until then, Best wishes! Rainer
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Stockton-on-Tees, United Kingdom
Top Contributor
123 reviews 123 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 28, 2013

Fantastic hotel in great, quiet location near the big mosque and the exhibition centrer. From the outside it doesn't really look like a hotel, but inside more like a fantastic hotel. Valid parking, free for hotel guest. Great service. Your luggage get looked after by arrival and leaving the hotel.
Check in was nice and smooth, very friendly staff. The room was out of the world. The bed so confi that we didn't wanted to get up.
5th floor spa and pool with an fab setting. Floor 12 has a night club. Open till 3am.
Overall satisfied, will come back

Room Tip: 401 great room but outside view boring
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, January 4, 2014
Wow Jenbri63! Receiving such a great review and opinion from a Trip Advisor Top Contributor who has for sure stayed in many of the best hotels worldwide and getting the highest score overall and in each category is simply extremely valuable for us and of course for all Trip Advisor followers. Thank you ever so much for this. As you say you will come back, please do let me know as it will be pleasure to personally welcome you back on your next visit to Aloft Abu Dhabi. Best wishes! Rainer
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Atlanta, Georgia, United States
1 review
4 of 5 stars Reviewed December 25, 2013

I stayed at the Aloft in Abu Dhabi, and was delighted to find such an urban retreat in the middle of the Middle East. The style is exactly like the styles in America, it is conveniently located near two malls and the airport, and it is connected to the Exhibition Center. My room was a decent size, and nicely furnished. They don't give you small hand towels unless you request them, so I will just ask for them when I check in next time.

Stayed December 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, January 4, 2014
Hello Deanna W, thanks a lot for posting this review. It’s flattering to learn that you were delighted with our hotel product and service. We hope that this great experience makes you chose Aloft Abu Dhabi for your continuous visits to U.A.E., such as it does for many other followers. My team and I look forward to welcoming you back very soon. Best wishes! Rainer
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Doha, Qatar
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 24, 2013

I stayed for 4 days with my family. We book 2 rooms and requested them to be connected. Checkin was seemless and straight forward. No issues with the connecting rooms. Rooms were nicer than i expected, Spacious and clean.
Some items were run down like the hair drier and iron. Requested them to be changed and they did. Best part i think is that location. Its perfect if you dont want to stay in the heat of the city. Easy access to both main roads leading to the city and almost half way between airport and abu dhabi. pool was under maintennace for 3 days but were informed ahead of time that this was going to happen.
I have rebooked the same hotel for this coming weekend too. Did not try the food at all. Breakfast not included in deal and spending over $100 for breakfast alone seemed pointless. There is a small fridge in every room and that was enough to put some basics for breakfast. Most of our time was outsuide the hotel.
Taxis are abundant but if you want to get around its cheaper to rent a car. Thats what we did

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, January 4, 2014
Hi there BissBiss, it's splendid to read your excellent review, thank you so much for sharing your great experience in our hotel with the Trip Advisor community. We are glad you fully enjoyed your stay with us and that we were even able to exceed your expectations through our facilities such as our spacious and trendy rooms. Thank you for giving us the highest scores in the all categories including locations which as you mention is one of the top conveniences by being easy accessible to all important points of the city. We hope that your second stay during the weekend was as good as the first one and that we can welcome you many more times. It would be a pleasure for me to meet your personally during your next stays. We all look forward to your next stay with us. Best wishes! Rainer
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Abu Dhabi, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed December 22, 2013

I was recently out of the country and due to our villa being under renovation, my wife needed an alternative place to stay in Abu Dhabi for the weekend. As the location was ideal for her commute to work and the price was reasonable, she chose to stay at Aloft. She was of course expecting a no-frills hotel but wasn't expecting both the air conditioning and water pressure/ heating to break over the course of the three night stay.

She admitted that in fact, the facilities were fine but the service was poor and worst of all, she seemed to be the only female staying at the hotel. She said she felt incredibly uncomfortable as she was not only leered at by large groups of men over breakfast but also approached in the hotel lifts and had men shout unsavoury comments across the bar. She actually considered checking out as it felt more like a stag-do hostel.

  • Stayed December 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, December 26, 2013
Dear Rick G, thank you for taking the time to share on behalf of your wife her experience with us during her stay. We do apologize indeed for the loss of hot water experienced during some moments on a Friday morning due to a serious and unforeseen technical break down which was solved as soon as possible. Also I would be extremely thankful if you would contact me so that we can understand the reasons of your wife's perception of our service. It is of course unusual to receive these comments and it concerns us if anything did not meet the usual high level of standards and service for which our hotel is well known for and for which we normally receive the excellent reviews which can be observed, for example, on this website. It seems that the assessment of service is linked to the perception of being alone as a female. In fact our hotel is proud to have a considerable number of regular female guests who are working on very important projects in Abu Dhabi and chose us precisely for the safety this hotel offers them. We are sorry that your wife did not feel this way. We would be delighted to receive you and your wife at our hotel as our guests and I am sure we can regain your trust and change completely your perception about our hotel showing you what Aloft Abu Dhabi really stands for. Once again, please do contact me as I will be pleased to arrange your visit at Aloft. Thank you once again for bringing your point of view to our attention and we look forward to welcoming you soon. Best wishes, Rainer
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Belgrade, Serbia
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 10, 2013

Pleasant hotel with very good rooms , kind, but not very efficient staff, great pool and an excellent hairdresser.
Nice roof terrace and really comfy..
Convenient for show , since the exhibition hall is just across.
Great value for the money.

Room Tip: For sure higher floors!
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayWei, Director of Operations at Aloft Abu Dhabi, responded to this review, December 15, 2013
Hi jasmina t , and thanks for the brief but very nice review. We are glad that you enjoyed your stay with us and that you found great value for your rate. We would of course be happy to understand your perception about our staff so that we can add it to our constant improvement efforts which make Aloft Abu Dhabi one of the greatest 4 star hotels in the capital. We look forward to welcoming you soon again on your next visit plans to the UAE. Thanks again and best wishes! Rainer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Abu Dhabi

Address: Khaleed Al Arabi | (30th Street), Abu Dhabi 94943, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#7 Best Value Hotel in Abu Dhabi
#28 Romantic Hotel in Abu Dhabi
#43 Business Hotel in Abu Dhabi
#44 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aloft Abu Dhabi 4*
Number of rooms: 408
Official Description (provided by the hotel):
Easy breezy adventures await at Aloft Abu Dhabi, with free hotel-wide Wi-Fi for in-house guests, outdoor pool, loft-inspired rooms and ever abuzz bars & restaurants. Set in the state-of-the-art Abu Dhabi National Exhibition Centre, mere minutes from the airport and city sights. All rooms feature ultra-comfy signature beds, oversized spa showers, and plug & play connectivity stations to charge all your electronics and link to the 42” LCD TV to maximize work and play. ... more   less 
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Also Known As:
Aloft Abu Dhabi Hotel Abu Dhabi

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