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“Excellent” 5 of 5 stars
Review of Traders Hotel, Qaryat Al Beri, Abu Dhabi

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Traders Hotel, Qaryat Al Beri, Abu Dhabi
4.0 of 5 Hotel   |   Qaryat Al Beri Complex | Between the bridges, Abu Dhabi, United Arab Emirates   |  
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Ranked #21 of 120 Hotels in Abu Dhabi
Certificate of Excellence 2014
Poole, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed January 16, 2014

We stayed here for 3 nights in January as a stopover on the way back from Vietnam. The service we received from the staff was fantastic, we were so well looked after, great for families, lovely pool and beach area, wished I had booked it for longer.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with shangri-la.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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895 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
Abu Dhabi, United Arab Emirates
Top Contributor
245 reviews 245 reviews
80 hotel reviews
Reviews in 63 cities Reviews in 63 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed January 16, 2014

THis hotel is reasonbly close to the airport (not affected by any noise) and not in the town centre so if your business or holiday stay doesnt demand a central location this is a good value and interesting place to stay.
THis hotel nestles in between 2 others -all of which are joined by a lovely picturesque boardwalk overlooking the River.
The walk and the hotel affords wonderful views of the Grand Mosque- Awesome.
The 'SOUK' is only 5 mins casual stroll away which offers a choice of several eaterys.

I didnt rate the restuarant- served my 'butter chicken' Korma- the Meat was pink- not a colour a chicken dish should be soI left it!

Summary- Good vlaue - Eat out, plenty of choice nearby (15+ resturants)

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, January 22, 2014
Dear John J, thank you for taking the time to post your review and observations through Trip Advisor. Your positive feedback about our facilities and service are greatly appreciated. On the other hand, I regret to learn about the issue that you encountered at the restaurant. Comments such as these enable us to improve more on our service and quality. Please drop me an email at arbindk.shrestha@shangri-la.com as we would like to know more about your dining experience. Thank you once again for your feedback and we look forward to hearing from you. Best regards
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Bradford, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 15, 2014

After being picked up at Abu Dhabi International by our daughter and family we arrived at Traders to be told that our Club rooms had been uprated to suites due to the fact that the new years party was to be held on the beach in front of our rooms and was likely to be noisy, which it was. These suites are a joy to be hold with massive bed, sitting/t.v. area and a bathroom with double basins, w.c. bidet, spa bath and a walkin deluge shower. At breakfast I think it would be impossible not to find a food of your choice, never seen sprouts and various stir fry's for breakfast. The beach attendants were very helpful, arranging loungers and ice cold water for all. The benefit of a club room is the club lounge which is available all day providing free snacks and cold drinks but more importantly between 18:00 & 20:00 free alcohol, beers, wines and spirits.
All in all I can find no complaints about this hotel and would definatley stay again.

Room Tip: Try the club room/suites for access to the club lounge and the upper rooms are quieter.
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, January 22, 2014
Thank you very much for choosing to stay with us during the festivities holidays and taking the time to post this review, Paul071953. We are truly pleased to learn that you had a great time enjoying the service and facilities at Traders Hotel, Abu Dhabi. Your feedback is greatly appreciated and I have shared your comments and as well as my thanks to the entire team who have made your stay a special one. We are looking forward to welcoming you back in the near future. Best regards,
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Ashurst, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2014

On arrival at 2 in morning we were greeted by two extremely helpful reception staff, our room was ready but then asked if there were any beach facing rooms - which they found us!! Were offered an "accessible" room for my husband but we preferred to be beach facing.
It was apparent the following morning that the hotel was full due to a conference but you would not have known this from there extremely helpful and cando attitude.
We were not the only couple to have a wheelchair - and all facilities on site including Souk, Shangri-La & beach front were accessible - it was an extremely pleasurable experience in regards to this as it meant nothing was out of bounds, and all the staff could not have been more helpful towards us.
I wish I could remember specific names however the security staff specifically the man with bald head, beach & pool staff all of them, reception staff, housekeeping on our floor (1st floor), waiting staff at breakfast, the chef who cooked me some Kibbel on request in addition I have to say the management were also very visable and approachable - the catering manager always spoke to as many clients as he could alongside ensuring the staff were attentive - he's been responsible for introducing theme nights which seemed really popular.
A specific mention needs to be made in regards to one very small issue we had - there were ramps to beach however one had sustained slight damage due to use, we mentioned it after one of the managers greeted us one night and enquired after our stay - it was repaired within a day, which I have to say was extremely impressive and a prime example of their great attitude toward service.
The housekeeping staff always greeted us on our floor, always asked if we needed anything, and supplied us fresh ice every evening. They were extremely dilligent and the room always kept clean and restocked. They even spoke to us on the second day to explain there were accessible rooms available, did we know and would we prefer one they would get one prepared for us.
We had to go to Dubai for a couple of days, the hotel was 5 star, we weren't treated particularly well, their service was not a patch on Traders, the location was in the middle of a building site and the experience so bad we returned to the tranquility of the Traders early .... and to greet us was a beautiful piece of birthday cake, roses and a card from the staff. This was a complete surprise as I had not requested this from the hotel - they had seen from our documents it was my husband's birthday.
Overall very impressive, excellent service, excellent location, clean rooms, beautiful clean beach, fresh towels and water nothing too much trouble. Would definately return.

Room Tip: We had beach facing with Balcony - this give you a great view & a place to relax and chill out.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, January 14, 2014
Dear NR, thank you for choosing to stay with us for such special occasion. It always gives us great pleasure to read a positive review from our valuable guest such as yourself and we are truly pleased to learn that you and your husband had a lovely birthday surprise and great stay at Traders Hotel, Abu Dhabi. Your feedback is greatly appreciated and I have shared your comments and as well as my thanks to the entire team for the excellent service they have extended during your stay. Once again, thank you for your feedback and we are looking forward to welcoming you and your husband back to your "home away from home". Best regards
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Muscat, Oman
1 review
4 of 5 stars Reviewed January 12, 2014

Very helpful and friendly staff. Room was good size and always cleaned well. Good breakfast in business lounge, but the evening snacks could include more 'low calorie friendly' selections. Overall, as usual I had a very pleasant stay.



  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed January 11, 2014

Stayed with my parents on a family trip. We were upgraded to an executive suite on the 6th floor from a club room. The staff were extremely helpful, friendly and had excellent service skills. Every single staff member we encountered be it walking along corridors, at Afya or in the club lounge, would greet us. Concierge staff members were very helpful with approximate taxi fares to certain places. Taking the city shuttle was an excellent idea as it enabled us to get to shopping malls further away but also seeing the major sights in the city. The hotel is also ideally located 10 minutes away from the Grand Mosque. Our room faced the beach and everyday, we were treated to an idyllic view of the beach, Ritz Carlton across the river and the Mosque behind it.

We had canapés in the club lounge in the evening and on the first evening, I enquired if certain foods contained cheese. That particular staff member actually remembered and came up to me the next evening and told me which food items contained cheese in them and also mentioned that she was going to inform the other staff so they knew. I was so blown away when she told me that! Dad also dropped his phone after alighting from a taxi at the entrance of the hotel and we proceeded up to have canapés on the second evening without realising it. When I rang the phone, the caller informed me that he was a security officer of the hotel and he had picked the phone up. When I went to collect the phone at Reception, he personally came up to me to return the phone.

The hotel's ideally suited for a quiet family vacation as the staff will always be on hand to ensure that you enjoy your stay! Definitely highly recommended! Thank you very much, Trader's Hotel, Qaryat Al Beri, for a lovely stay!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, January 14, 2014
Dear Sookfern, on behalf of the management and staff I would like to extend my sincere appreciation to you and your family for staying with us and for such positive feedback posted on TripAdvisor. I am thrilled to know that you had an enjoyable stay in Abu Dhabi with us. Thank you for your kind compliments on our hotel facilities, services and colleagues especially on Traders Club Lounge team for making your stay a memorable one. There is certainly nothing more motivating to a service provider than to be acknowledged for a job well done and it's also my pleasure to share your comments as well as my thanks with all the team members. We look forward to welcoming you and your family back in the near future. Best regards,
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Dublin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 11, 2014

Stay with shangri la, resort at traders is suppose to be part of shangri la, but isn't, crammed into a small part of beach and only can use one pool which is not by the beach. No room to relax, put on a waiting list for beach bed. Extremely poor

Room Tip: Bad beds and pillows, room cleanliness not great, replenishment of toiletries poor and lacking. Woke...
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, January 14, 2014
Thank you for your review on our property, Laura C and for choosing to spend your vacation with us. I regret to learn that due to the high occupancy in the hotel your experience at the beach have somehow marred your staying experience with us. Your feedback is key to assist us in determining where additional efforts will be directed in order to maintain the standard that you have come to expect from the Traders brand. We are indeed disappointed and very concerned about the issues you have raised. Would you please be so kind as to contact us privately via email at arbindk.shrestha@shangri-la.com in order to learn in more detail about what happened. In the interim, we hope to welcome you back in the near future. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Traders Hotel, Qaryat Al Beri, Abu Dhabi

Address: Qaryat Al Beri Complex | Between the bridges, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Abu Dhabi
#9 On the Beach Hotel in Abu Dhabi
#11 Family Hotel in Abu Dhabi
#20 Luxury Hotel in Abu Dhabi
#22 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Traders Hotel, Qaryat Al Beri, Abu Dhabi 4*
Number of rooms: 301
Official Description (provided by the hotel):
Located on a private beach overlooking the strait that separates Abu Dhabi Island from the mainland, Traders Hotel, Qaryat Al Beri, Abu Dhabi is a contemporary luxury hotel in Abu Dhabi situated ten minutes' drive from the city's international airport, five minutes from the golf course and the Convention Centre and 15 minutes from the Corniche and city centre. The hotel features 301 well-appointed rooms and suites, all furnished to the highest standards in a modern and contemporary style. Rooms start at a spacious 32 square metres and for travellers requiring the highest levels of service and attention, the hotel also offers 93 Traders Club rooms and suites with a dedicated lounge on the 9th floor. Additional benefits of staying at Traders Hotel, Qaryat Al Beri, Abu Dhabi include the ease of access to a whole complex, including cross-signing privileges for CHI, the Spa at Shangri-La and Shangri-La operated restaurants and bars. All areas can be accessed by club cars, while just a short stroll away is the Abras (Arabic gondola) waterway. ... more   less 
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Also Known As:
Traders Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi

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