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“Wow, what an eye opener for how Hotels should be...” 5 of 5 stars
Review of Khalidiya Palace Rayhaan by Rotana

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Khalidiya Palace Rayhaan by Rotana
5.0 of 5 Hotel   |   Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates   |  
Hotel amenities
Ranked #24 of 120 Hotels in Abu Dhabi
Certificate of Excellence
London
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 46 cities Reviews in 46 cities
74 helpful votes 74 helpful votes
“Wow, what an eye opener for how Hotels should be...”
5 of 5 stars Reviewed March 24, 2014

Stayed here for a couple of days on Business and loved it. It's located close in to the City which was one of the main reasons I choose it, Taxis are very cheap in AD, so getting anywhere central was less than $5. My first visit to Abu Dhabi.

Main positives
Good location, very quiet
Very polished and smart hotel
Large well fitted bedrooms/bathrooms
Wonderful staff ( thought I leff my swimming kit behind, emailed and got a positive response within 4 hours)
A very good breakfast offering (I didn't try the lunch or evening dining offerings)
Great leisure facilities, super spa, tennis, gym etc
Lovely city beach and outdoor pool area

When I was there the hotel was very busy with tourists, so I felt a little out of place in a suit) Not a real issue, + the tourists seemed very chilled
Hotel is dry (serves no alcohol) so if you fancy a cold one or a cocktail, you have to trek 10 mins to the Jumeirah next door, to Ray's Bar on the 62nd floor, but well worth the trek. Prices are very reasonable as well. Also Emirates Place over the road is worth a visit.

In summary lots of positives here, no real negatives

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 27, 2014
Dear Trip Advisor Member,

On behalf of the whole team at Khalidiya Palace Rayhaan by Rotana, we wish to thank you for taking the time to convey your comments about your experience during your stay with us.

It was a great pleasure to read that we were able to meet your business and leisure requirements. We really appreciate the fact that you highlighted the significant areas we have excelled upon such as our location, rooms, breakfast at Horizon, leisure facilities, and acknowledged the hard work our team put in to keep our guests satisfied.

I look forward to welcoming you back soon so as to be able to provide you our hospitality once more.

Best regards,


MARK TIMBRELL
General Manager
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834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2014

It was wonderful stay during my last weekend 21-22 March 2014 , the reception section has professional staff , easy to handle pressure , when we checked in the hotel was full and they managed to give us what we need .
at night we had wonderful dinner , amazing Arabic mezzeh and kebabs , my friends were choked as they never had such tasty food ever , I would like to thank Chef ( Abu Halab ) for his wonderful service and lovely staff , overall the hotel is amazing and 100% we will come back soon

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 26, 2014
Dear Trip Advisor Member,

Thank you for your heartwarming review of the Khalidiya Palace Rayhaan by Rotana.

We are very delighted to hear that you enjoyed a fabulous stay at our hotel. I have shared your comments with my colleagues at the reception on how much you enjoyed the service and professionalism rendered by them. Moreover, I have as well passed on your praises to Chef Abu Halab for the wonderful dinner he has served to you and your friends and he is truly happy of your kind gesture.

Your review is testament to all our efforts in making sure that valuable guests like you will have a memorable ‘treasured time’ in the hotel.

Once again, thank you for your praises and we look forward to welcoming you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
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Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2014

The location is great, just next to the Emirates Palace ( can be reached easily by foot) and near to the Marina, on the beautiful Corniche. The hotel itself is very modern, welcoming and clean. I had the Premium Room Plus with sea view, a large room with balcony and a very nice view from the 11th floor on the pool and the sea. Very quiet. All areas of the hotel are beautiful, the lobby is big and nice decorated, the services are professional and welcoming. Great pool, great beach, large selection and tasteful breakfast, good internet ( if you pay it ). My suggestion is that the internet fee should be integrated with an average calculation in the room fee, it could be avoided that so many guests claim this separate payment. Choose this hotel, you will not regret it.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 25, 2014
Dear Trip Advisor member,

Thank you very much for your positive feedback.

We are delighted to receive such motivating comments about our hotel which you have addressed from our modern interior, clean and welcoming atmosphere, nice sea view room, professional and welcoming service by our colleagues, variety and quality of food in Horizon and the great recreation facilities. Indeed, our location being opposite to the Emirates Palace and with the Corniche and Marina mall in the vicinity adds to the accessibility of various services outside the hotel.

Your compliments certainly made our team very proud and we are so pleased you enjoyed your stay with us.

We appreciate your patronage and support to the Khalidiya Palace Rayhaan by Rotana and we look forward to welcome you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
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Abu Dhabi, United Arab Emirates
Top Contributor
111 reviews 111 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed March 20, 2014

I highly recommend and praise this hotel and staff for their wonderfulness, professionalism, generosity and charm!!! Namely, Amran, John, Julian, Rania, Rima are outstanding. The GM,Mark, has a wonderful team and it's under his leadership that our meetings are worry-free and delightful.

Our meeting guests are always happy and I am a happy organizer.

Kudos to them!

Room Tip: Rooms facing the pool are lovely!
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 25, 2014
Dear Trip Advisor member,

Thank you for posting your wonderful review on Trip Advisor and for providing us the opportunity to be of service to you.

We are delighted to know that you are fully satisfied with the level of service we have provided to you and your guests during your meetings. Your praises for the professionalism, generosity and outstanding service provided to our by our Events & Banqueting team, Amran, John, Joulian, Rania and Rima have been shared with them and they are glad that you have acknowledged and appreciated their efforts.

Once again, thank you for your patronage of the Khalidiya Palace Rayhaan by Rotana and we look forward to hosting your meetings back in the hotel.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finland
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed March 18, 2014

We booked this hotel because it had one of the best hotel beaches in AD... and it was still in city centre. This hotel beach is one of the best we have been to, even when compared to some 5* hotels in beach destinations! Clean and spacious beach and pool area. Hotel itself: interior decoration, hotel amenities and service was average. We had our basic room with nice sea views. Why this hotel doesn`t use their highest floor to service their guests? A bar or restaurant "with lookout spot" would make it perfect! We also longed for hotel directory paper version and spa treatments.

Room Tip: Sea view rooms recommended
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portugos, Spain
1 review
5 of 5 stars Reviewed March 12, 2014

A wonderful place in the heart of the city

Beautiful rooms. Room came with a great view. Being in the heart of the city made it enjoyable and easy to move around the city.

The breakfast and the lunch at Horizon is delightful in fresh food selection, service. The staff are friendly and very professional. I was commenting on how much I enjoy baked yoghurt and i was delighted with so many special desserts by Chef (Tharun) It was very yummy.The chef even came to our table to make sure I liked my dessert.

You should be aware that there is no alcohol to be had in this hotel, But if you know that there will be no other surprises. Not to be missed is the pool of the Hotel. One of the best pools in the city.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2014

We stayed in khalidiya palace for a day!!! It was awesome!!! Pool is quite big,with beach next to it. We were welcomed with some arabic coffee at lobby with GSA. Breakfast at horizon was good!!! In all we enjoyed our stay at khalidiya palace!!

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, March 11, 2014
Dear Trip Advisor Member,

Thank you for your very uplifting review.

We are pleased to know that you have had an amazing stay at the Khalidiya Palace Rayhaan by Rotana which you have highlighted from our recreation facilities, the Arabic hospitality in the lobby offering complimentary Arabic coffee and dates, and breakfast at Horizon.
Your motivating comments will surely make our team very proud and thank you very much for that.

We appreciate your patronage and support to our property, we look forward to welcome you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Khalidiya Palace Rayhaan by Rotana

Address: Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Abu Dhabi
#16 Family Hotel in Abu Dhabi
#19 Romantic Hotel in Abu Dhabi
#23 Luxury Hotel in Abu Dhabi
#29 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Khalidiya Palace Rayhaan by Rotana 5*
Number of rooms: 443
Official Description (provided by the hotel):
Cast away in the turquoise waters of the Arabian Gulf Sea, Khalidiya Palace Rayhaan is the first property in the UAE under the new Brand mark Rayhaan Hotels & Resorts by Rotana, offering 443 splendid rooms and serviced apartments with their modern design complementing the values of the contemporary Arabian culture, in an alcoholic free environment. Situated in the prime area of Abu Dhabi over looking the beautiful shores of the Arabian Gulf, this fabulous city resort is only a 30 minutes drive from the Abu Dhabi International Airport and a few minutes away from various choices of the largest malls in the capital and point of cultural interest. ... more   less 
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Also Known As:
Khalidiya Palace Rayhaan By Rotana Hotel Abu Dhabi

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