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“Back again...” 4 of 5 stars
Review of Khalidiya Palace Rayhaan by Rotana

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Khalidiya Palace Rayhaan by Rotana
5.0 of 5 Hotel   |   Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates   |  
Hotel amenities
Ranked #22 of 118 Hotels in Abu Dhabi
Berlin
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
“Back again...”
4 of 5 stars Reviewed November 11, 2013

After our positive experience we have been guests there again (this time for 3 nights only). As expected breakfast continues to be very good (this time relatively crowded). All staff members were friendly. Airport transportation from AD to Dubai was not like agreed upon and when checking out at 2.30am, transportation clerk at Service was not really customer oriented - first exception!!

Room Tip: Try to avoid "construction site" side, despite you most likely might miss the water side v...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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682 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 10, 2013

I recently stayed at the Khalidiya Palace hotel for a 4 night stay, have to say it was a really nice hotel, we opted for a slightly larger room with a sea view and a balcony. The Pool area was fantastic, and due to its large size it didn't feel crowded at any point. We didn't eat at the hotel, which was located slightly away from the very centre of Abu Dhabi.
Every member of staff I encountered provided good friendly service.
My only slight issue was the lack of free wifi, this seems to be a feature of most hotels but not the Khalidiya Palace, where it was quite expensive.
However I would highly recommend the hotel for a relaxing break.

Room Tip: Get one of the larger balcony rooms
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, November 14, 2013
Dear Trip Advisor Member,

Your very good feedback is greatly appreciated and thank you for emphasizing on our recreation facilities and the service provided to you by our colleagues. We are very proud and happy to know that we were able to make your stay with us a relaxing treasured experience.

With reference to your comment about the internet, please be assured that we are already in the process of reviewing this offer however; we regret if we cannot at this stage offer this for free. Meanwhile, our guests may opt to use our in-room IPTV facility which allows them to surf the internet free of charge.

We look forward to welcoming you back in the Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve.

Yours sincerely,


MARK TIMBRELL
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2013 via mobile

Had a fabulous stay in this hotel, fantastic sea view, polite staff, and overall a great holiday. Small but well kept beach and lovely swimming pools, yes more than one. Would come back to this hotel again.

Stayed October 2013, traveled as a couple
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KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, November 7, 2013
Dear Trip Advisor Member,

Thank you for sharing your “Fabulous Time” review following your recent stay at the Khalidiya Palace Rayhaan by Rotana.

It is a real pleasure to read that you had a great holiday with us and that our sea view rooms, polite staff and lovely recreation facilities contributed to your fabulous stay in the hotel.

On behalf of the entire team, we all look forward to welcoming you back to the hotel for another treasured memorable experience.

Yours sincerely,


MARK TIMBRELL
General Manager
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Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed November 3, 2013

Just to make it short and concise, since opening I am using this hotel for an average of forty-five night per year.

I have tried other hotels but none of them can be compared with Khalidiya Palace.
Location, staffs, foods, swimming pools, rooms’ size and atmosphere.

Room Tip: I highly recommend this hotel for anyone aspiring for relaxation, enjoyment and business.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, November 5, 2013
Dear Trip Advisor Member,

Thank you for your heartwarming review of the Khalidiya Palace Rayhaan by Rotana and it is a great pleasure to know that you have been our loyal guest since the opening of the hotel.

We are happy to read that you enjoyed our facilities and services which you have particularly addressed from our location, staff, food, swimming pool, room size and atmosphere of the hotel. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Once again, thank you for your continuous patronage of our hotel and we look forward to welcoming you back soon so as to be able to provide you our hospitality once more.

Yours sincerely,


MARK TIMBRELL
General Manager
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Saudi Arabia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 31, 2013

The hotel location is nice and accessible to several attraction spots in Abu Dhabi. Great hospitality and support specially from front desk. Staff are friendly and supportive. The sunset at swimming pool is magnificent and so romantice.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KPRayhaanByRotana, Executive Assistant Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, November 3, 2013
Dear Trip Advisor Member,

Thank you for your recent stay at the Khalidiya Palace Rayhaan by Rotana and for taking the time to post your feedback on Trip Advisor.

I am glad to know that our facilities and services met your expectations, and you found our team members to be hospitable, friendly and supportive. Indeed, the convenient location of the hotel, being accessible to several tourist attractions such as the Emirates Palace, Marina Mall, Corniche and Heritage Village adds value to our guests’ stay.

Once again, thank you for staying with us and we hope to welcome you again as valued guests should you visit Abu Dhabi in the future.

Yours sincerely,


CHADI NICOLAS
Executive Assistant Manager
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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2013

I really loved the place, the swimming pool is very nice, the rooms are very clean, big, and well equipped, the food in the a'la cart restaurant is amazing, the location is very nice close to all the city's attractions & Marina mall.
We really loved our stay and I even recommended it to my friends, who went there several times after my recommendation.
I had some minor comments for them to improve, and the management toke it seriously & sent me an email confirming the plan of actions towards the improvement.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 13 cities Reviews in 13 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 14, 2013

Elegant Entance lobby ,Check in was quick and easy,the room is big enough , bed comfortable ,balcony with amazing view, Staff are friendly ,Beach and Pool area Good ,
Disadvantages: Internet not free ,access to hotel , nearby under construction sites and some noise out of jet skiis

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Khalidiya Palace Rayhaan by Rotana

Address: Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Abu Dhabi
#11 On the Beach Hotel in Abu Dhabi
#20 Romantic Hotel in Abu Dhabi
#21 Luxury Hotel in Abu Dhabi
#27 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Khalidiya Palace Rayhaan by Rotana 5*
Number of rooms: 443
Official Description (provided by the hotel):
Cast away in the turquoise waters of the Arabian Gulf Sea, Khalidiya Palace Rayhaan is the first property in the UAE under the new Brand mark Rayhaan Hotels & Resorts by Rotana, offering 443 splendid rooms and serviced apartments with their modern design complementing the values of the contemporary Arabian culture, in an alcoholic free environment. Situated in the prime area of Abu Dhabi over looking the beautiful shores of the Arabian Gulf, this fabulous city resort is only a 30 minutes drive from the Abu Dhabi International Airport and a few minutes away from various choices of the largest malls in the capital and point of cultural interest. ... more   less 
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Also Known As:
Khalidiya Palace Rayhaan By Rotana Hotel Abu Dhabi

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