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“Generally good experience” 4 of 5 stars
Review of Park Rotana Abu Dhabi

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Park Rotana Abu Dhabi
5.0 of 5 Hotel   |   Al Salam Street | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates   |  
Hotel amenities
Ranked #28 of 120 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Generally good experience”
4 of 5 stars Reviewed March 13, 2014

Generally the hotel is good. It is new and the staff is very friendly. However, the location is not the best. For those who think a bath tub is essential, this is not the place for you. All in all it was a good experience

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 19, 2014
Dear Trip Advisor Member,

We would like to thank you for your positive review regarding your stay at Park Rotana Abu Dhabi and I'm delighted to read that overall you’ve had a good experience.
Regarding your comments about our location, Park Rotana is set next to the Sheikh Zayed Bridge with excellent access to the highway to Dubai, Al-Ain, the airport and also the city center. For those who plan on visiting the city, we always have taxis at our main entrance and a limousine service is available at all times.
For your next stay, we recommend you to try our Park Arjaan serviced apartments as these are equipped with bath tubs.
We look forward to welcoming you back to Park Rotana Abu Dhabi!

Warm Regards,

Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chennai (Madras), India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 13, 2014

The entire service is excellent, The way the hotel management & staffs are following the their passion and delivery is very good and really appreciable. The rooms are spacious and comfortable with clean and beautiful furniture.
The large and multiple pools are good and the life guards are available on the ball. Thin stretch beach (like river) will take you peace world.
The hotel has good lobby and several restaurants. It was nice peaceful stay at Rotana.

Room Tip: Corner suites are large & sunny
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 19, 2014
Dear Trip Advisor Member,

We would like to thank you for your positive review regarding your stay at a Rotana hotel in Abu Dhabi and I'm delighted to read that you’ve had an excellent experience.
I believe you have mistaken Park Rotana hotel with another Rotana property within Abu Dhabi. Rest assured we will forward your review to our colleagues at Beach Rotana.
We hope to have the opportunity to welcome you at Park Rotana Abu Dhabi!

Warm Regards,

Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2014

I stayed for a night at this hotel last weekend. From check in to check out, I was shown courteous, professional service. We availed of the Club Lounge, which provided a good selection of tasty nibbles, drinks, and again helpful, professional staff, that we're willing and able to see to any request. I would like to give a shout out to Sylvia, who checked us in and made sure we were made very comfortable, and again that everything was to our satisfaction. Well done, Park Rotana...hope to be back.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 10, 2014
Dear Trip Advisor Member,

We would like to thank you for your positive review regarding your stay at Park Rotana Abu Dhabi and I'm delighted to read that we were able to meet your expectations during your stay.
Rest assured your comments about our Front Desk colleagues will be shared with their manager in order to continuously improve the quality of our service.
We look forward to welcoming you back to Park Rotana Abu Dhabi!

Warm Regards,

Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
72 reviews 72 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 7, 2014

My husband was in this hotel for a week for work so I went to stay with him over the weekend. The hotel is right next to the Grand Mosque and just off the main motorway so pretty easy to find. Even though the location could mean you would get limited sleep, the traffic cannot be heard from the rooms at all in fact you could not even hear people in the corridors.

The room is of a decent size, including the bathroom. The room was cleaned every day to a high standard.

The hotel and the room is very professional with fast internet. It is a hotel that is very good for business oriented people (an office away from an office) but maybe not as much for holiday makers. If you want to see the sights of Dubai it is about a 20 minute drive (we own a car so just put it into the sat nav) however I think taxi's come to this area regularly so that is not a problem.

Room service was slow, my husband ordered some food one night and it took an hour for a food item to be delivered.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 10, 2014
Dear Trip Advisor Member,

We would like to thank you for your choosing Park Rotana Abu Dhabi for your recent stay and for sharing your experience with us. It’s nice to read that overall you had a good experience while staying with us.

I apologize there was an extended waiting period for your room service order.

We look forward to welcome you back to Park Rotana Abu Dhabi.

Warm Regards,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
1 review
1 of 5 stars Reviewed March 6, 2014

Great location, fantastic staff, beautiful interior design, overall a very nice experience.
Pool was very nice a great temperature. Pool bar and staff helpful and friendly. Great steam room.
Beautiful suites and staff on club lounge very attentive.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 10, 2014
Dear Trip Advisor Member,

I would like to thank you for your positive review regarding Park Rotana Abu Dhabi and I am delighted to read that we exceeded your expectations during your stay.

We look forward to welcoming you back to Park Rotana Abu Dhabi.

Warm Regards,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
1 review
5 of 5 stars Reviewed March 4, 2014

Location is perfect, hotel staff very well trained and friendly, facilities are good. I would say the only missing thing is a bigger tv and options to pay for a movie. Other than what I mentioned everything is high quality.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 10, 2014
Dear Trip Advisor Member,

I would like to thank you for choosing Park Rotana Abu Dhabi and for taking the time to give us your feedback.
I am delighted to read that my team was able to offer you an excellent experience during your recent stay.
Regarding your comments about the option to pay for movies, though we do not have a pay movie system implemented, we do have a selection of movies available at our front desk.
We look forward to welcoming you back to Park Rotana Abu Dhabi.

Warm Regards,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Ain, United Arab Emirates
1 review
5 of 5 stars Reviewed March 2, 2014

I attended a one week professional training in AD by my employer and they choosed Park Rotana to stay in. I can say that the Hotel's luxury and their high standards services made my stay to be such a lovely relaxation experience beyond my expectations instead of being in a in mission.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, March 6, 2014
Dear Trip Advisor Member,

We would like to thank you for your choosing Park Rotana Abu Dhabi for your recent stay and for sharing your experience with us.
I am delighted to read that we were able to exceed your expectations and we look forward to welcoming you back to Park Rotana Abu Dhabi.

Warm Regards,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Rotana Abu Dhabi

Address: Al Salam Street | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Abu Dhabi
#18 Business Hotel in Abu Dhabi
#26 Luxury Hotel in Abu Dhabi
#26 Family Hotel in Abu Dhabi
#31 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Park Rotana Abu Dhabi 5*
Number of rooms: 380
Official Description (provided by the hotel):
5-star Park Rotana Abu Dhabi is conveniently located around major Abu Dhabi’s landmarks and is only 10 minutes away from ADNEC. Its deluxe facilities comprise of 318 luxurious rooms and suites, 6 world class dining venues, 6 meeting rooms and spacious ballroom with day light access and outdoor terrace. The needs of business travellers are met with specially designed Club Rotana concept, and the guests can stay fit with state-of-the-art Bodylines Leisure & Fitness Club. ... more   less 
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Also Known As:
Park Rotana Abu Dhabi Hotel Abu Dhabi

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