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“Best business hotel” 5 of 5 stars
Review of Park Rotana Abu Dhabi

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Park Rotana Abu Dhabi
5.0 of 5 Hotel   |   Al Salam Street | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates   |  
Hotel amenities
Ranked #23 of 118 Hotels in Abu Dhabi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Best business hotel”
5 of 5 stars Reviewed September 30, 2013

This is the 3rd time I have stayed here.... And the quality of service just gets better. It is a perfect venue if you are in business. Everything one needs to do to relax after a busy day or on those rare days off are offered.
Taxi fares into the city centre are cheap but the journey ride can be half an hour... So if you like to go to lots of different restaurants and walk about town this might not be the best location for you. If time is not problem then I would also recommend this hotel for those wanting to visit for a holiday.
It is very close to the amazing grand mosque and it features one of the few swimming pools which offers some shade throughout the whole day.

Room Tip: All rooms are good
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, October 13, 2013
Dear TripAdvisor Member,
Greetings from Park Rotana Abu Dhabi!

Thank you for your valuable feedback on your recent stay with us.
We are delighted to read your positive feedback on our hotel and we’re glad that you’ve enjoyed our facilities, for the third time. It’s elating to read that my team continuously keeps providing the service that you are expecting from our side, as a 5-star property.
We look forward to welcoming you back again to Park Rotana Abu Dhabi in the near future.

Yours Sincerely,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

410 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2013

We had a wonderful time at the Park Rotana. It is our second time visiting, and it was so much better. The customer service was great, the facilities were great, the room was clean and very comfortable. All the staff members seemed to want to make our stay memorable and they took pride in working for the Rotana. It was obvious that they were happy to work there. Food was excellent and even though we were near the elevators, we did not hear a sound. Overall- great!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, October 13, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

First of all, we would like to thank you for trusting us again and for coming back to Park Rotana Abu Dhabi.
We would like to thank you for taking the time to write this positive review. It’s elating to read that you have enjoyed your room and our restaurant.

We truly appreciate your comments and we’re glad that we have exceeded your expectations.
Rest assured your comments will be shared with our management team, in order to continuously improve our service.
For your next visit, if you prefer, please ask my colleague at the Front Desk to allocate you a room far from the elevators.

We look forward to welcoming you to Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2013

from the time you got out of the car to the front door we were treated like royalties the staff were so friendly and accommodating it was the start of a great holiday as short as it was,the rooms were fantastic nice and quite and quite large,from the manger imed to the staff in the restaurant nothing was to much trouble and our friendly concierge she really made our stay really great took many photos of us in and around the hotel, the food was excellent they had catered for everybody's taste,we can't say enough how everybody went out of their way and being aussies we had great fun explaining some of our sayings because i talk in a lot of slang,we would recommend the park rotana to everybody who loves peace and quite and a great place to hang your hat as we aussies would say

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, October 12, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

First of all, we would like to thank you for staying with us and for taking the time to write such a positive review. We are glad to read that we’ve exceeded all your expectations, and that you found our service to be excellent.

We truly appreciate your comments and we’re glad to know that you’ve appreciated all our efforts to make your stay at Park Rotana Abu Dhabi pleasant. Rest assured your comments will be shared with our Front Office team, in order to continuously improve our service.

We look forward to welcoming you the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 17, 2013 via mobile

I am a frequent visitor to Aquarius, the Rotana's pool bar. I highly recommend both the atmosphere and the service of Kenneth the bar tender, who is courteous, hugely efficient and keeps everyone very happy. This is a breath of fresh air when compared with some of the service in nearby Cooper's. Give it a try. Kenneth and his colleague Darwin will look after you.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, September 26, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write this positive review.
We truly appreciate your comments and we're glad that the Aquarius team continuously exceeds your expectations.
Rest assured your comments will be shared with our management team, in order to continuously improve our service.

We look forward to welcoming you again to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
abudhabi
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2013

This time I stayed at this hotel it is a good hotel away from the city very good for night stay, not very far from airport but if you wanna shopping in the city think twice.Situated in nice business area suitable for meeting etc.rooms are very spacious. tv channels are so many but indian channels are missing,looking forward to include some indian news /entertainment channels.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, September 17, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write this positive review.
We truly appreciate your comments and we're glad that overall you’ve enjoyed your experience at the hotel.
Rest assured your comments will be shared with our management team, in order to continuously improve our service.

We would like to inform you that, even though the Hotel is not located in the city center, we have free shuttle buses to two different shopping malls throughout the day, available to all our guests. Regarding the issue of the Indian TV channels, for future reference, the Hotel has them available in the rooms: “Imagine Movies” and “Zee Aflam”. For your next visit, please contact our Guest Services at the Front Desk and we will be glad to help you.

We look forward to welcoming you again to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luton, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 15, 2013

I stayed here on business in March'13. There is nothing i can fault at all and would definitely stay here again. The rooms are spotless and very comfortable. I tried both restaurants during my stay and both served fantastic food. The portions were big and the quality was very good. The hotel is close to the City Centre at all, but it is still a great place to stay if you are here on business.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, September 17, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write such a positive review. It’s good to read that you’ve had a wonderful experience at Park Rotana Abu Dhabi and that we were able to exceed all your expectations.

Rest assured your comments will be shared with our management team, in order to continuously improve our service.

We look forward to welcoming you again to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 9, 2013

Middle East travelers usually are somewhat spoiled due to the wide range of excellent hotels, all offering excellent service - this one though was an exception to the positive end. Hotel Staff was extremely committed and helpful in organizing an international symposium, supporting visa applications, organizing shuttle transfers and outside hotel dining venues as well as adding this little personal touch to make you feel at home. I strongly recommend this hotel.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, September 15, 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

First of all, we would like to thank you for staying with us and for taking the time to write such a positive review. We are glad to read that we’ve exceeded all your expectations, and that you found our service to be excellent.
We truly appreciate your comments and we’re glad to know that you’ve appreciated all our efforts to make your stay at Park Rotana Abu Dhabi pleasant.

We look forward to welcoming you the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Rotana Abu Dhabi

Address: Al Salam Street | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Abu Dhabi
#11 Best Value Hotel in Abu Dhabi
#13 Business Hotel in Abu Dhabi
#22 Luxury Hotel in Abu Dhabi
#32 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Park Rotana Abu Dhabi 5*
Number of rooms: 380
Official Description (provided by the hotel):
5-star Park Rotana Abu Dhabi is conveniently located around major Abu Dhabi’s landmarks and is only 10 minutes away from ADNEC. Its deluxe facilities comprise of 318 luxurious rooms and suites, 6 world class dining venues, 6 meeting rooms and spacious ballroom with day light access and outdoor terrace. The needs of business travellers are met with specially designed Club Rotana concept, and the guests can stay fit with state-of-the-art Bodylines Leisure & Fitness Club. ... more   less 
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Also Known As:
Park Rotana Abu Dhabi Hotel Abu Dhabi

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