We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$81
Fully refundable before Fri, Mar 29
Expedia.com
$78
Fully refundable before Sat, Mar 30
Get rewarded with One Key
Agoda.com
$71
Fully refundable before Sat, Mar 30
Multiple ways to pay
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (2,362)
Filter reviews
2,362 results
Traveler rating
1,623
613
92
14
20
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,623
613
92
14
20
Show reviews that mention
All reviews madinat zayed shopping centre suite room excellent service recommend this hotel nice hotel room service front office business hotel business trip pleasant stay house keeping special thanks mr mall abu sauna
Selected filters
Filter
Updating list...
1,473 - 1,478 of 2,362 reviews
Reviewed February 23, 2014

Great stay!! Staff are fantastic. I only had 24 hours in abu dhabi and this hotel was just right. When i arrived it was late afternoon and i got upgraded imediately so that was a good start. The bar food is very nice and a great selection for all tastes. The location is good and most importantly for a starbucks was near by.i would find it bard to fault this hotel. The reception aranged a private taxi for me to the airport and i would highly recomend asking for him as he was also very pleasant to deal with and full of useful tips about the midfle east

Date of stay: February 2014
Trip type: Traveled on business
Thank Rob K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded February 26, 2014

Dear Rob K,

Thank you for that great review and our only wish is that you could have stayed longer than 24 hours. Hope to have you stay again soon.
Best regards,
Kamal Fakhoury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

Although arriving very late at night we were welcomed in a professional manner. We were upgraded to a fantatstic suite with great views over the city. The hotel has very good facilities, an excellent breakfast buffet with wide selection. The hotel location is very central, walking distance of malls and the central axis of Abu Dhabi . Above all the personnel is efficient, ready to help and friendly. Altogether this made our stay wonderful.

Date of stay: February 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ppercipalle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded February 26, 2014

Dear ppercipalle,

Thank you for your comments.
It is our pleasure to hear that you enjoyed your stay at our hotel.
Looking forward to having you stay again soon.
Best regards,
Kamal Fakhoury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

We stayed at the Cristal for 10 days and I don't regret the decision of choosing this hotel. We were really impressed of the friendliness and engagement of the stuff, specially Mohammed at the reception had always an open ear for our wishes and needs. When we've arrive we've got an free upgrade for a suite, which had a stunning view over the city. The hotel is really stylish and new, our room was nice and comfortable furnished, just the housekeeping wasn't perfect (vague cleaning, just 1 drinking glass for two persons, dirty spoons, etc.) But this was just a small minus for us, because the receptionist Mohammed fixed all these problems as soon as we talked to him. The hotel is very good located, you have a shopping center and a bus station nearly right in front of the hotel entrance. Taxis are also reachable everywhere, but please be careful, mostly the taxi drivers doesn't know the way and try to charge you anyway. Even with a taxi driver issue one of the lovely receptionists named Majdi helped us straight away. Honestly I never saw such helpful stuff members in a hotel, even not in good brands like Hilton or Le Meridien. By the way, the club sandwich in the hotel is sooo delicious! And last but not least: Like in all south countries there are many street cats, which are really suffering, PLEASE support them a bit and give them a bit food, Everywhere are supermarkets where you can find cat food or at least sausages or meat, just put it near the rubbish container and the cats will be really thankful for that. It's hard to find food for them in Abu Dhabi where the streets are cleaned up so well. Thank you very much :D

Date of stay: February 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NadyNala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded February 26, 2014

Dear Nadine N,

Thank you for your review.
I will be sharing your wonderful comments with the team and look forward to welcoming you back to the Cristal Hotel in the near future.
Best regards,
Kamal Fakhoury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

I've stayed at this Cristal location for 2-3 weeks at a time on 3 occasions. It's a great location, very attentive service, and very good breakfast buffet, close to Madinat Zayed which has two grocery stores. This Cristal location is a DRY location, as in, no bar. However, a quick trip to the African and Eastern or Spinney's liquor stores will fix that. There's a mini-fridge in the room so you can keep your libations cold. The room decor is a little beige and dated with the zebra pattern carpet, but the bathroom is well appointed and the closet is spacious.

Room tip: Avoid any room ending in 07 as the neighboring room's door will wake you with a loud thud when it closes.
Date of stay: February 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jefhasonef
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded February 26, 2014

Dear jefhasonef,

Thank you for your posting.
I am delighted to hear that we have made your stay special on several occasions.
Hope to have you stay with us again soon.
Best regards,
Kamal Fakhoury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

We stayed in Cristal Hotel 9 nights. Hotel is in city center,just 1 minute to public bus stations.it was a big advantage for us because we have visited many places with public bus.

Hotel staff were gentle and they do their job well.Specially receptionist Mohamad Mustafa has helped us for everything. He is great person,He gave us big suit room (even we have booked smaller one).I didnt feel that i m staying at Hotel,it was like a house comfort.

If you are family or couple this hotel is great place for you.Silent hotel,clean rooms,friendly staffs,great location and good price.

We had problem with taxi driver but hotel staffs immediately helped us for solving this problem.
if you are searching for good hotel in Abu Dhabi surely you should go to Cristal Hotel.

if you go to Cristal Hotel find receptionist Mohamad Mustafa first :) than he does arrange everything for your comfort.
If i go Abu Dhabi again i dont need to search for good hotel anymore.

Thank you Mohamad Mustafa and Hotel Staffs for everything.

See you next time again.

Room tip: Try to arrange high floor for good wiev
Date of stay: January 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sahin Ö
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded February 26, 2014

Dear omersahin33,

Thank you for your comments.
It is my sincere pleasure to read that you thoroughly enjoyed your stay.
Indeed we take great pride in ensuring our guests feel like they are enjoying the comfort of their own home.
I will be sharing your praise of Mohamed at the reception with him as well as the rest of the team.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews