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“Looks like a village, feels like palace” 4 of 5 stars
Review of One to One Hotel - The Village

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One to One Hotel - The Village
4.0 of 5 Hotel   |   Al Salam St - p.o.box. 128967 | PO Box 128967, Abu Dhabi 46689, United Arab Emirates   |  
Hotel amenities
Ranked #80 of 116 hotels in Abu Dhabi
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Looks like a village, feels like palace”
4 of 5 stars Reviewed June 29, 2013

One word to sum up the experience - - - -SUPERB

Check-in was a very smooth affair with the reception staff being very helpful. They even upgraded my stay. The rooms were nice, spacious with elegant decor. The washrooms were as big as the room.

The breakfast buffet was nothing fancy but had all the staples. The service levels overall was nice with staff ready to take the extra step to ensure customer satisfaction.

One of the drawbacks was some of the staff speaking in their mother tongue amongst themeseleves. I faced a situation where two staff were talking to each other in their mother tongue and thet didnt have a clue that I understood what they were talking about.

In short... baring the nitty gritties, a nice place to stay and would definitely be back...

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 1, 2013
Dear Mr. Roopesh

Thank you for your feedback we are glad that you had a "Superb" stay with us at One to One the Village.

We look forward to welcoming you back to the hotel in the furture.

Kind regards,
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250 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Aberdeen, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 29, 2013

I was due to stay for 6 nights and left after 2 and moved elsewhere. Whilst the room was clean, it had no natural light - a patio door led on to an astro-turfed (?!) "patio" which was 2m squared and was enclosed by other buildings. Hardly any of the restaurants were opened and the hotel lost its alcohol licence, so is dry. The pool area is basic, although it is clean. The gym isn't too bad but basic. For the price, I feel that it could do so much better. I wouldn't stay here again.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 4, 2013
Dear Ms. HJaffrey

Thank you for your valuable feedback on your last stay in One to One the Village.

We are always working on improving our service through guest feedback and experiences and have taken note of your comment and working on the same.

We hope to have the opportunity to welcoming you back to the hotel on another occasion, assuring you of the highest level of service.

Kind regards,
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1 review
5 of 5 stars Reviewed June 29, 2013 via mobile

I agree with Anis. It's the only boutique hotel available in Abu Dhabi. You can tell from the moment you check in the personalised service. They have good steak house, my wife tried the certified Angus beef! I'm telling this restaurant is an award winning restaurant and the food is exceptional. Well done guys

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 4, 2013
Dear Mr. MarkRazan

Thank you for your feedback on you stay with us at One to One the Village. We are glad to hear that you and your wife enjoyed our Restaurants and your time spent with us.

We look forward to welcoming you back to the hotel in the not to distant future.

Kind regards,
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UK
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 24, 2013

We got this as a bargain with Avios, so knew it was out of the way and did not have an alcohol licence.
The room we were given was fantastic think it was a mini suite. The hotel never seemed too busy, so there was very little noise.
Breakfast was part of the package, and is proberbly the best hotel breakfast, in terms of variety and quality of food in 15 years of international travel.
The pool area was great, did not try the gym.
The reception staff were helpful as were the breakfast and housekeeping staff.
We would have no hesitation in recomending this hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 4, 2013
Dear Pompeii

Thank you for taking the time to let us know anout your stay in One to One the VIllage.

We are delighted to hear that you had a Superb stay and that you enjoyed our wide selection of Breakfast treats in the Restaurant.

Looking forward to welcoming you back to the hotel on your next trip to Abu Dhabi.

Kind regards,
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Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 20, 2013 via mobile

The hotel consists of several blocks with 3 -4 apartments each.
The room is very large and comfortable.
I had cold shower in the morning for 3 days. Also my neighbors were playing music up to 4 am and I couldn't sleep well.
The buffet is excellent both for breakfast and for lunch. They close the buffet for dinner. However the village has several restaurants inside. I have been at the steakhouse restaurant where I found a good service and good food.
This hotel doesn't serve alcohol. If you want a glass of wine you better go to the most famous 5 stars hotel.
The gym is ok. The swimming pool has triangular shape and gets busy quite soon.
Sometimes you can get difficulty to find a taxi, but the receptionist will help you.
This hotel is ok if you are on budget and you still need to find everything in your hotel.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 10, 2013
Dear Gio_SlowFood

Thank you for taking the time to let us know about your stay in our property.

We acknowledge your comments and we are glad that you have had a great experience with our serivces and our food served in our outlets.

Looking forward to welcoming you back to One to One in the near Future.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
2 reviews
5 of 5 stars Reviewed June 19, 2013

when i first read the feedback on trip advisor about this hotel i was a bit worried if i would really have a good stay and my friends also were feeling the same. however we all found out that we should never believe whats written in the website again.

The reason i am writing this feedback is because we all really enjoyed our stay. the place in not any other hotel, its really a village and the employees there are really friendly like the villagers in any resorts, friendly, helpful and kind.

Our room was upgraded to junior suite and they check us in early before 2pm due that our flight left late night and actually we were planning to make a round before the check in but the reception manager was so kind to let us in at approximately 10:30 am without any additional charges.

The concierge is a very kind person, its true that what ever you need the concierge will make it happen. he save us lots of money by given us some tips about the transportation within the city and how to go to dubbai and he have a kind smile.

They recommend us the breakfast and they were right. i never saw such quantity of food served for breakfast anywhere. it really gives you a boost for the whole day.

We loved the place and the people..... we will miss you guys.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 14, 2013
Dear TinT

Thank you for taking the time to let us know about your stay here at One to One the Village.

We are glad to hear that you had a very enjoyable stay, and that you enjoyed the upgrade to Junior Suite as well as the breakfast that we serve in the Restaurant. We will be mentioning your comments and feedback to our different deparments to thank our colleagues on the outstanding service.

Looking forward to welcoming you back to One to One on your next visit to Abu Dhabi.

Kind regards,
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Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

I recommend this property by all means! it's unique and very boutique. One of a kind in abu dhabi market. Stay different and dine different! I also recommend their restaurants, the food is delicious...

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe H, General Manager at One to One Hotel - The Village, responded to this review, September 14, 2013
Dear AnisL

Thank you for your feedback. We are glad to hear that you had an enjoyable & very "different" unique stay with us here at One to One the Village.

We look forward to welcoming you back to the hotel in the not to distant future,

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One to One Hotel - The Village

Address: Al Salam St - p.o.box. 128967 | PO Box 128967, Abu Dhabi 46689, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#57 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — One to One Hotel - The Village 4*
Official Description (provided by the hotel):
One to One Hotel - the Village, a tranquil urban sanctuary in the thriving heart of Abu Dhabi. This Abu Dhabi four-star hotel has opened its doors as a unique home-away-from-home for both high-profile business executives and weekend leisure travelers. Contemporary decor and casual ambiance evoke a liberating atmosphere of relaxation, creating a sense of calm throughout 128 guest rooms, world-class dining venues and modern meeting facilities. ... more   less 
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Also Known As:
1 To 1 Hotel - The Village
One To Hotel
One To Abu Dhabi

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