We arrived pretty late at night and the staff was quick on getting us to our room, except the extra bed we requested (email confirmed) was not available. They brought us a mattress and put it on the floor for the first night. The next morning, the manager offered us an upgrade to the suite but we didn't bother to pack-and-unpack, so he offered free breakfasts instead. Sweet!
The reception also lent me an iPhone charger (it actually belongs to one of their staffs) because I forgot mine. What a kind and helpful gesture!
The only two things I would recommend the hotel to improve is 1) Post a map on their website with driving directions. Google map doesn't do justice (the Abu Dhabi tourist map works but I didn't get one from Dubai airport), 2) repair the air conditioner in room #102. It was always at 19c. Nothing was being done after I called the reception twice.
- Official Description (provided by the hotel):
- One to One Hotel - the Village, a tranquil urban sanctuary in the thriving heart of Abu Dhabi. This Abu Dhabi four-star hotel has opened its doors as a unique home-away-from-home for both high-profile business executives and weekend leisure travelers. Contemporary decor and casual ambiance evoke a liberating atmosphere of relaxation, creating a sense of calm throughout 128 guest rooms, world-class dining venues and modern meeting facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Agoda, Travelocity, Priceline, HotelTravel.com, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, HotelsClick, Despegar.com and Venere so you can book your One to One Hotel - The Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- 1 To 1 Hotel - The Village
- One To Hotel
- One To Abu Dhabi