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“Thank you All, Great feedback” 5 of 5 stars
Review of One to One Hotel - The Village

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One to One Hotel - The Village
4.0 of 5 Hotel   |   Al Salam Street | Eastern Ring, Abu Dhabi 46689, United Arab Emirates   |  
Hotel amenities
Ranked #76 of 127 Hotels in Abu Dhabi
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
3 hotel reviews
“Thank you All, Great feedback”
5 of 5 stars Reviewed December 30, 2012

this is the message we are receiving when our guests are back from this hotel. we are sending our diplomatic guests to one to one hotel since more than 4 months now and they are all happy from their stay. i was wondering why till i went myself and use the hotel facilities and find out the warm welcome from all. you really feel like home.

I tried the buffet restaurant over there which located opposite the reception and it was really good. the hotel in general is very quite, however, you dont feel lonely there. its a nice mix.

i already send an appreciation letter to the hotel management informing them of the nice feedback from our guests who are normally staying for over than a week.

GOOD LUCK and hope we are going to keep receiving these type of comments where everyone is happy.

Room Tip: Further to some comments and my own, i recommend to book the king size bed rooms and not the standar...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nana1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, January 5, 2013
Dear Nana1503,
Thank you for taking the time out to share your recent experience with us as well as the comments of your diplomatic guests! It is always wonderful to hear that we have been able to provide you with a comforting stay and the home away from home feeling within the Village ambiance and the outlets.
Once again, a sincere thank you and we look forward to welcoming you back in the near future!
Sincerely,
Julia Jachowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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354 reviews from our community

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Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 25, 2012

This is the 2nd time where i have been dazzled with this hotel and the staff. when the bank book me in this hotel, i was thinking who i should contact to arrange the best room and when i called i think the reception manager recognize me and immediately confirmed that i will be surprised and fully satisfied from what i should expect this time.

I came and i found that i am booked for bigger room and as i am seeking ( close to the pool ) where i dont have to walk much and when i asked how did they know they said that i have a profile with all my comments and preference from the last stay. i know this is something expected from such hotel but the treatment was really great and they made me feel appreciated.

The taxi service is much better and faster from last time as i am heading to work every morning and sure my lunch should be in the hotel Restoo buffet is real good. i am in love with their soshi . what else i can say except i hope i will be having any kind of training again in abu dhabi so i can stay again and again in this hotel.

Room Tip: If you want to go inside the city using a taxi, use Dalma Street instead of the down town.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Maher A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, January 1, 2013
Dear Maher A,
Thank you very much for your review!
We are pleased to hear that you again had an enjoyable stay with us at One to One Hotel- the Village. It is our priority to ensure that every guest feels welcome and comfortable during their visit and it is the small notes that we take to ensure that each guest feels appreciated during their stay and for future visits!
It is great to hear that our services and staff made your stay with us, as well as the dining!
Once again, a sincere thank you and we look forward to welcoming you back in the near future!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 8, 2012

Very comfortable hotel with excellent friendly service. Package with breakfast was very good value as was d the meals in the restuarants. i would recommend one to one to friends and family if staying over in Abu Dhabi.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Vern111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, December 10, 2012
Dear Vern111,
Thank you for your wonderful feedback and for choosing One to One Hotel- the Village during your stay in Abu Dhabi! We are very happy to hear that you enjoyed your time with us; from the comfort of your room to the dining and friendly staff! Thank you again and we look forward to welcoming you upon your next visit!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

I recently spent 3 days in Abu Dhabi on a business trip and I consider myself very lucky to have stayed at the One to One Hotel, both the staff and facilities were first rate, I will be back in January and very much look forward to my stay at this excellent hotel, Highly recommended for either a business trip or holiday.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, December 4, 2012
Dear Patrick M,
Thank you for the lovely comment!
We are very happy to hear that you enjoyed your stay with us and consider yourself lucky! We look forward to welcoming you back again this January for another excellent experience!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2012

We recently stayed here while attending the F1 Grand Prix. It was an ideal base as we often didn't return until late from Yas Island and could choose from several restaurants on site, our favourite being by the pool on the beautiful warm evenings. It appeared to be popular with locals as on one evening we heard at least three renditions of 'Happy Birthday' while we there and lots of families and dancing.

Our room was spacious and clean and the staff very helpful and friendly. While being a little out of the way, it was easy to get a taxi each day at reasonable prices. The 'village' design gave it a relaxed friendly feel, less hotel, more of an apartment. It does not have an alcohol licence, but made up for it with lovely 'mocktails' We would certainly stay there again.

Room Tip: Our travel advisor had booked a 'standard' room for us. When we arrived at the hotel they t...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank soozysu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, December 4, 2012
Dear soozysu,
Thank you for taking the time out to share your recent experience with us!
We are pleased to hear that you had a nice stay with us and enjoyed the Village ambiance and outlets! We are also happy to hear that our staff provided you with the excellent service that we strive for!
Once again, a sincere thank you and we look forward to welcoming you back in the near future for more mocktails!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 28, 2012

Great hotel, I recommend it -
The new, young South African staff on reception were super efficient and
pleasant without being watched over. They appreciate the value of warm
hospitality to a sole traveller.

The guys on the gate are always very quick to help and effective in getting
taxis. This made a difference as I was on business and under pressure of
time. The hotel is central but walking in the heat is tough.

The restaurant staff were also very attentive and smiling, even though the
restaurant was quiet. The Caesar salad was well prepared. I am fastidious
about restaurant food and found it excellent, tender chicken, well seasoned,
fresh ingredients and the right portion size.

Room Tip: Breakfast is pricey if bought separately, try to get it inclusive with room rate.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank parklifeltd712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, December 4, 2012
Dear parklifeltd712,
Thank you very much for your review!
We are pleased to hear that you had an enjoyable stay with us at One to One Hotel- the Village. It is our priority to ensure that every guest feels welcome and comfortable during their visit.
It is great to hear that our services and staff made your stay with us, as we pride ourselves on the personalized services we provide! Seeing that our guests truly appreciate the staff’s hard work and efforts continues to motivate our colleagues to turn moments into memories for our guests.
Once again, a sincere thank you and we look forward to welcoming you back in the near future!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 23, 2012

if u checkin for a single room then u will get the room at the top floor like for 3rd floor and all the villas are without elevators, the hotel is composed of villas without elevators and if you are someone who cannot afford to step up to 3rd floor then definitely this hotel is not a right choice for you. further, the hotel website recommeds you to book online to save by booking prior to your visit, thts really not true i got the rates at which i booked online and at the hotel they were offering discounted rates because of off season and when i asked them to consider the same for me then they refused as i made the booking online and as they said online rates will only be applicable.

  • Stayed July 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank fazlallahabadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 24, 2012
Dear fazlallahabadi,
Thank you for taking the time to share your feedback with us and we are sorry to hear that your stay with us was not up to your expectation.
Yes, it is true that our villas do not have elevators, but do request a room on the ground floor prior to your next visit, we are more than happy to cater to your needs! We regret to hear about the inconvenience faced upon your arrival as well, however rates are constantly changing, and most often, guests save by booking online prior to their stay.
We do hope for the opportunity to welcome you back again and hopefully to change your impression of One to One Hotel- the Village.
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One to One Hotel - The Village

Address: Al Salam Street | Eastern Ring, Abu Dhabi 46689, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Spa Hotel in Abu Dhabi
#62 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates):
Hotel Class:4 star — One to One Hotel - The Village 4*
Number of rooms: 127
Official Description (provided by the hotel):
One to One Hotel - the Village, a tranquil urban sanctuary in the thriving heart of Abu Dhabi. This Abu Dhabi four-star hotel has opened its doors as a unique home-away-from-home for both high-profile business executives and weekend leisure travelers. Contemporary decor and casual ambiance evoke a liberating atmosphere of relaxation, creating a sense of calm throughout 128 guest rooms, world-class dining venues and modern meeting facilities. ... more   less 
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Also Known As:
1 To 1 Hotel - The Village
One To Hotel
One To Abu Dhabi

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