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“One to One excellent” 5 of 5 stars
Review of One to One Hotel - The Village

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One to One Hotel - The Village
4.0 of 5 Hotel   |   Al Salam St - p.o.box. 128967 | PO Box 128967, Abu Dhabi 46689, United Arab Emirates   |  
Hotel amenities
Ranked #72 of 118 Hotels in Abu Dhabi
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“One to One excellent”
5 of 5 stars Reviewed November 28, 2012

Great hotel, I recommend it -
The new, young South African staff on reception were super efficient and
pleasant without being watched over. They appreciate the value of warm
hospitality to a sole traveller.

The guys on the gate are always very quick to help and effective in getting
taxis. This made a difference as I was on business and under pressure of
time. The hotel is central but walking in the heat is tough.

The restaurant staff were also very attentive and smiling, even though the
restaurant was quiet. The Caesar salad was well prepared. I am fastidious
about restaurant food and found it excellent, tender chicken, well seasoned,
fresh ingredients and the right portion size.

Room Tip: Breakfast is pricey if bought separately, try to get it inclusive with room rate.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, December 5, 2012
Dear parklifeltd712,
Thank you very much for your review!
We are pleased to hear that you had an enjoyable stay with us at One to One Hotel- the Village. It is our priority to ensure that every guest feels welcome and comfortable during their visit.
It is great to hear that our services and staff made your stay with us, as we pride ourselves on the personalized services we provide! Seeing that our guests truly appreciate the staff’s hard work and efforts continues to motivate our colleagues to turn moments into memories for our guests.
Once again, a sincere thank you and we look forward to welcoming you back in the near future!
Sincerely,
Julia Jachowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 23, 2012 via mobile

if u checkin for a single room then u will get the room at the top floor like for 3rd floor and all the villas are without elevators, the hotel is composed of villas without elevators and if you are someone who cannot afford to step up to 3rd floor then definitely this hotel is not a right choice for you. further, the hotel website recommeds you to book online to save by booking prior to your visit, thts really not true i got the rates at which i booked online and at the hotel they were offering discounted rates because of off season and when i asked them to consider the same for me then they refused as i made the booking online and as they said online rates will only be applicable.

  • Stayed July 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 24, 2012
Dear fazlallahabadi,
Thank you for taking the time to share your feedback with us and we are sorry to hear that your stay with us was not up to your expectation.
Yes, it is true that our villas do not have elevators, but do request a room on the ground floor prior to your next visit, we are more than happy to cater to your needs! We regret to hear about the inconvenience faced upon your arrival as well, however rates are constantly changing, and most often, guests save by booking online prior to their stay.
We do hope for the opportunity to welcome you back again and hopefully to change your impression of One to One Hotel- the Village.
Sincerely,
Julia Jachowicz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forget, Canada
Top Contributor
122 reviews 122 reviews
32 hotel reviews
Reviews in 63 cities Reviews in 63 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed November 21, 2012

This hotel is a little bit out of town, but has very good places to eat and to have a quiet beer. Taxi fares into the City are very cheap though so it is possible to have the more cosmopolitan experience of Abu Dhabi as well as somewhere with a bit of peace and quiet. In a taxi, it takes about 5 minutes into town in out of peak period traffic.

The rooms are spacious and comfortable with excellent room service. The WiFi is quick and reliable which is very important for somewhere to stay when travelling for business, in fact, for pleasure nowadays.

There are some shops in the hotel complex, but as I have no interest whatsoever in wasting money on things I don't need, I can't comment on quality etc.

I have found the room rates to be very reasonable. The breakfast is good, and overall, there has not been anything negative on any of my stays here.

Room Tip: Ask for a room in the main block which is where the reception is located.
See more room tips
  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 24, 2012
Dear Adrian W,
Thank you for your feedback!
It is great to hear that we have been able to provide you with the quality service we strive for with every stay! Yes, we are located a few minutes out of the city centre but it is for the very reason to provide our guests with the peaceful getaway, given the surrounding garden and large outdoor seating space!
We thank you again for taking the time out to leave your comments and look forward to welcoming you back during your next stay in Abu Dhabi!
Sincerely,
Julia Jachowicz
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2012 via mobile

One to one was a great hotel. It seems alittle out of the way but it's actually in a good spot. Close and within walking distance of major shopping areas.

The staff was excellent. Everyone was super helpful and willing to help at anytime.

The hotel itself really was
Wonderful with lots of little touches that made it nice such as the semi- private pools above the villas or the air conditioned taxi waiting booth.

We dined in one of the on site restaurants (18oz) and while it was sparse the food was good, although on the pricy side.

Our flight was departing at 1am and the hotel was fine with us leaving our bags there all day and then waiting In the lobby using the wifi.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 24, 2012
Dear Edward K,
Thank you for sharing your wonderful comments with us!
We are happy to hear that you enjoyed the charm of the village ambiance, offering guests a personalized experience with its ‘little touches’ and delighted to hear our staff served you with excellence. Great to hear that you enjoyed your dining experience at 18oz and the Certified Beef Angus that is unique to One to One, in Abu Dhabi.
Thank you again for your comments, we truly appreciate your feedback and are happy to hear that you enjoyed your stay at One to One Hotel- the Village.
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 13, 2012

Me and my siblings together with my cousins and friends has booked and experienced this hotel just this Eid Al Adha, and we had really enjoy our stay even for a night. We booked this through groupon with amazing package that really left our stomach full when we left the hotel. The buffet breakfast was excellent, their brunch offered was lovely - I really enjoy the grill foods that they have offered, pool is cool and even the pool that every villa even it was small but I ca nsay it was unique to have a pool at the top of the villa! downside is that the pool is deep so if you dont know how to swim then its your lost lol anyways, the room was lovely, one of the rooms was upgraded (since I bought 3 rooms voucher) into suite so lucky for us and even the deluxe room was already big and have a big toilet attached.

We enjoy ourstay and would love to come back.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 18, 2012
Dear Vya Y,
Thank you for your wonderful comment and so great to hear that you, your family and friends all enjoyed your stay! Glad you left with a full stomach, as we pride ourselves on our delicious dining experiences!
Yes, the semi-private pools at the roof tops are deeper, but we do have a shallow pool with a slide in the garden- perfect for kids!
Thank you again for your feedback and we hope to see you back soon!
Sincerely,
Julia Jachowicz
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Brussels, Belgium
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 12, 2012

We stayed one night at the One to One before an early departure from the airport. Easy access to the highway, and a straightforward 15 minutes transfer makes it a very convenient location. We booked the 2 rooms by internet, got a very good rate, check-in and check-out was efficient, rooms were very spacious and clean, with many amenities provided. We did not have a chance to eat or drink there, not to explore the buildings and facilities.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 18, 2012
Dear 007EMC2,
Thank you for choosing One to One Hotel- the Village during your most recent stay in Abu Dhabi!
We are very happy to hear that our staff was helpful and efficient during check- in and check- out and that you found comfort in our rooms.
We hope to have the occasion to welcome you back again to experience our dining venues, spa, pool, and overall ambiance!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arendal, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2012

Stayed for the first time roughly one week with several colleagues, all of whom were very satisfied overall with the amenities and service standard of The Village. Our consortium has decided to use this understated, high quality hotel for all our missions through end-2013. I was particularly struck by the warmth of hospitality, from managers to all level of staff, and by their easy-going efficiency and diligence. The cuisine offered up by the hard-working kitchen of the mainstay Ristro - especially during lunchtime - was spectacular in terms of variety, presentation and taste. The fact that this is a 'dry' hotel had no adverse effect whatsoever - quite ok to bring own alcohol and watering holes abound just minutes away. Not an issue. Bottom line: superb value for money!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia_Jachowicz, Marketing Executive at One to One Hotel - The Village, responded to this review, November 18, 2012
Dear Thor- Jurgen,
We truly appreciate you taking the time to detail your experience with us and thank you for choosing One to One Hotel- the Village during your most recent stay in Abu Dhabi.
We are very happy to hear that you and your colleagues were satisfied with the amenities and service standard of One to One Hotel- the Village and thank you for choosing us for all your missions through 2013!
It is our priority to make our guests feel welcome and comfortable during their stay and we are delighted to hear that we were able to do so for you as we strive to maintain the highest standards of quality.
Thank you again for your wonderful comments and we look forward to having you stay with us again!
Sincerely,
Julia Jachowicz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about One to One Hotel - The Village

Address: Al Salam St - p.o.box. 128967 | PO Box 128967, Abu Dhabi 46689, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#50 Business Hotel in Abu Dhabi
#57 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — One to One Hotel - The Village 4*
Number of rooms: 128
Official Description (provided by the hotel):
One to One Hotel - the Village, a tranquil urban sanctuary in the thriving heart of Abu Dhabi. This Abu Dhabi four-star hotel has opened its doors as a unique home-away-from-home for both high-profile business executives and weekend leisure travelers. Contemporary decor and casual ambiance evoke a liberating atmosphere of relaxation, creating a sense of calm throughout 128 guest rooms, world-class dining venues and modern meeting facilities. ... more   less 
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Also Known As:
1 To 1 Hotel - The Village
One To Hotel
One To Abu Dhabi

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