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“Alles perfekt!” 5 of 5 stars
Review of Al Manzel Hotel Apartments

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Al Manzel Hotel Apartments
4.0 of 5 Hotel   |   Zayed the First Street, Abu Dhabi, United Arab Emirates   |  
Hotel amenities
Ranked #55 of 120 Hotels in Abu Dhabi
Frankfurt
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Alles perfekt!”
5 of 5 stars Reviewed September 25, 2013

Super duper location :). You will find many authentic and cool restaurants, and of course the typical fast food chains are also very close. The biggest mall is also reachable within 5 minutes (walking). Rooms are very big, so the bathroom. Sepcial living area and a small kitchenette for a very reasonable price.
Once you enter the lobby you can smell cigarettes, as it is very smoker-friendly.
Would go there again anytime.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    42
    46
    10
    3
    1
See reviews for
23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2013

Stayed 11 nights with the Girlfriend, ( some places you have to be married), The executive suite was big and well furnished, the only thing I would have liked was a microwave in the kitchen.....The staff were excellent !! helpfull and friendly from top to bottom.... Buffet breakfast was fine with a good selection. Top floor was gym, sauna and pool, again good.
Shopping mall over the road along with KFC, Hardees, pizzahut, TGI fridays and various other restaurants at resonable prices within walking distance.Oh and a chemist and shop next door ....EXCELLENT STAFF, GOOD ROOMS, GREAT PRICES, GOOD LOCATION.
what more can i say..... oh i will return...... Thanks

Room Tip: Great for familys and couples... no bars or clubs in the hotel full of working girls...they are roun...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, September 24, 2013
Dear dmg1768,

Thank you for sharing your experience from your recent stay with us at Al Manzel Hotel Apartments, Abu Dhabi on TripAdvisor.

We are delighted to read your positive comments about our friendly & excellent staff, our superb hotel rooms, facilities, breakfast and location.

Your valuable feedback and recommendation is highly appreciated.

Once again, thank you for taking the time to post your review on TripAdvisor and we look forward to welcoming you soon again at Al Manzel Hotel Apartments, Abu Dhabi, UAE.


Sincerely,


Samer Homsi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2013

Al Manzel is located right in the heart of Abu Dhabi, walk-able distance from Abu Dhabi Mall. Being in the city, accessibility to restaurants, grocery shops, shopping centers, etc is easy. Hotel rooms are good and their service is great. Staff is polite and helpful. Overall, an amazing place to stay, even for a long term.

Room Tip: Ask for rooms facing the entrance of hotel if you like to look down at the main street from the wind...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, September 24, 2013
Dear Limayejayesh ,

Thank you for sharing your experience from your recent stay with us at Al Manzel Hotel Apartments, Abu Dhabi on TripAdvisor.

We are delighted to read your positive comments about our friendly & attentive staff, excellent service, hotel and location.

Thank you for selecting our hotel and we look forward to welcoming you soon again at Al Manzel Hotel Apartments, Abu Dhabi, UAE.


Sincerely,


Samer Homsi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sodankyla, Finland
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 12, 2013

I have to admit that I wanted to find out what 'affordable' price level in Abu Dhabi offers. Having stayed in much more expensive hotels lately, I knew not to expect too much and was actually positively surprised: Rooms are nice (especially the executive suites, which are well equipped for longer stay as well), basic services worked and location is absolutely central.

However, having WLAN which had average packet drop of 9% and <10kbps average speed is like going to late 90's to the golden age of broken ISDNs. And there are areas (such as the restaurant) where WLAN coverage is abysmal at best. I believe that a lot is due to their wlan management software; I had prepaid WLAN and when I tried to connect for first time, selecting 'prepaid' it did not connect. Tried 10+ times, no luck. It was only until a local handy man came and explained that 'prepaid' selection is broken and I got to select 'monthly' even as it says some absurd fee. Furthermore, my iphone managed (at a best session) to stay less than 3 minutes on this WLAN.

Swimming pool is small, but ok. Sauna was good and refreshing.

I sincerely hope that the hotel makes serious upgrades to their WLAN network, when that is done I could see myself easily staying in this place a week or two.

Room Tip: Executive rooms for longer stay are a must. A nice kitchenette and a working table on each room.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, August 31, 2013
Dear Multis,

Greetings and thank you very much for your review!

We are delighted to know that you liked our rooms, facilities, reasonable rates and location.

Our priority at Al Manzel Hotel Apartments is the complete satisfaction of our guests, accordingly, I am very pleased to confirm that we have upgraded our WLAN system, our bandwidth is now open and the speed has been increased up to 5 MBPS in all the rooms and the outlets

We do thank you once again for staying with us, for your useful review and looking forward to welcoming you again to Al Manzel Hotel Apartments in the near future

Sincerely,

Samer Homsi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 1, 2013

very cozy place, very clean place and they have friendly and helpful staff. If you are looking for place like home, better stay in this hotel...good location (nearby to the mall, restaurant or any type of bar u like)...

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, June 4, 2013
Dear Angel_Leny 2004,

Thank you for sharing your experience from your recent stay with us at Al Manzel Hotel Apartments, Abu Dhabi on TripAdvisor.

We are delighted to read your positive comments about our friendly & attentive staff, and superb location.

Your valuable feedback and recommendation is highly appreciated.

Once again, thank you for taking the time to post your review on TripAdvisor.
We look forward to welcoming you soon again at Al Manzel Hotel Apartments, Abu Dhabi, UAE.


Sincerely,

Duco E. de Vries
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 30, 2013

Had to rush to Abu Dhabi with two other associates for ad-hoc meeting. Booked three studio suites (excl. breakfast) at Al Manzel Hotel Apartments via Agoda. As our flight would be arriving in Dubai instead, checked beforehand with local taxi operator and also hotel's airport pickup, both had similar charges even though taxi offered limousine. Opted for hotel's just to be safe. Front Office Manager was responsive to emails.
Driver was punctual, and pleasantly surprised to note vehicle was a big MPV which was roomy and comfortable with mineral water for each guest, making the journey tolerable. Dubai to Abu Dhabi took approximately 1.5 hours.
Arrived at Al Manzel Hotel Apartments at around 8pm. Exterior looks very nice and presentable. Lobby is medium sized, quite classy with the large sofas and marble floors. Upon check-in, was surprised to note internet access wasn't complimentary in our package and had to be charged. Was about to order for our rooms, coincidentally the Front Office Manager was around and came to say hi, and was nice to provide complimentary wifi for all (thanks Godfrey)... Pleasant way to start.
Studio suite is... your typical studio. You have a well-equipped kitchen, sofa and coffee table, and bed was segmented from the rest, classy! Bathroom was clean and spacious, includes bathtub. Complimentary fruit platter was very welcoming and nice gesture. Very impressed.
We had dinner at their restaurant, even though it says buffet, the counter was closed and we're the only diners there. Had ala carte instead, food was quite standard. Called it a night, bed was very comfortable and had a great rest.
We paid for buffet breakfast the next two days. Spread wasn't a lot, quite standard, but the wait staffs always have a smile on their face. They were attentive, courteous, and service oriented.
[The hotel may need to note if they are rigid and enforce a strict cash payment system, then please ask your guests to place a cash deposit or block an amount from their credit card at time of check in, and not at the time of dining when your guests are presented their bill only to be told we can't charge to our room due to "insufficient credit". Please also ensure your front desk speaks the same lingo, as I'm told by one that the deposit blocked in credit card will be refunded in cash?? (if I pay by cash at time of check-out, I don't see the point in having additional Dirhams since I'll be departing UAE). For that reason, placed a AED1,000 cash deposit... only to be told later by another that the blocked deposit in credit card will be cancelled at time of check out and not refunded in cash.]
Wasn't very pleased with the episode as this happened on the second day of our stay. Wasn't helped by the fact that bath has no hot water on same night...
Checked out on third day morning, arranged for airport transfer for later part of the day to bring us back to Dubai airport. Returned to hotel six hours later, vehicle turned out to be a normal Japanese saloon... Albeit cheaper by AED50, wonder why the differing standards. Nevertheless it served its purpose.
Despite the glitches and unpleasant episodes, I give credit to this hotel for the comfort and ambience of the rooms, to me it's close to "home away from home", where you can also work and hold discussion. Not forgetting the great attitude of the wait staffs in the restaurant, and the concierge.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, September 24, 2013
Dear Stomiye,

Thank you for sharing your experience from your recent stay with us at Al Manzel Hotel Apartments, Abu Dhabi on TripAdvisor.

We are delighted to read your positive comments about our friendly & attentive staff and comfortable suites

We do thank you also for sharing your concerns related to the payment and the airport transfer vehicles, we will certainly do the needful accordingly

Thank you for your recommendation and for selecting Al Manzel Hotel Apartments as your home in Abu Dhabi.

We look forward to welcoming you soon again at Al Manzel Hotel Apartments, Abu Dhabi, UAE.


Sincerely,


Samer Homsi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed May 16, 2013

We Stayed at Al Manzel Apartment hotel, this was our third time. The location is superb with Abu dhabi Mall around the corner,the beach and lots of nice restaurants close by. I love the 1 bedroom studio that is like a home with all facilities. Breakfast has a lot of choise and staff is super friendly and attentive.Rooms are very clean and comfortable.
We are coming back soon, and recommend it for all occasions.

Room Tip: Higher up with nice city view.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Al-Manzel, General Manager at Al Manzel Hotel Apartments, responded to this review, May 19, 2013
Dear Findusen,

Thank you for sharing your experience from your recent stay with us at Al Manzel Hotel Apartments, Abu Dhabi on TripAdvisor.

We are delighted to read your positive comments about our friendly & attentive staff, and sumptuous breakfast buffet.

Thank you for your recommendation and for selecting Al Manzel Hotel Apartments as your preferred hotel in Abu Dhabi.

We look forward to welcoming you soon again at Al Manzel Hotel Apartments, Abu Dhabi, UAE.


Sincerely,

Duco E. de Vries
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Manzel Hotel Apartments

Address: Zayed the First Street, Abu Dhabi, United Arab Emirates
Location: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 120 Hotels in Abu Dhabi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Manzel Hotel Apartments 4*
Number of rooms: 216
Official Description (provided by the hotel):
Al Manzel Hotel Apartments ideally located in the Tourist Club Area - Abu Dhabi's business and commercial district. The 216 all suite 5 star Deluxe Hotel Apartments in Abu Dhabi is only 15 minutes drive from Abu Dhabi International Exhibition Centre, 30 kilometers from the Abu Dhabi International Airport and 160 kilometers from Dubai International Airport. ... more   less 
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