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“Staff Don't Care!” 3 of 5 stars
Review of Firenze

Firenze
Hamdan Street, Abu Dhabi, United Arab Emirates
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Ranked #787 of 1,621 Restaurants in Abu Dhabi
Price range: $10 - $15
Cuisines: Coffee Shop, Italian, Creperie
Good for: Outdoor seating
Restaurant details
Good for: Outdoor seating
Abu Dhabi, United Arab Emirates
Contributor
15 reviews 15 reviews
10 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Staff Don't Care!”
3 of 5 stars Reviewed January 19, 2013 via mobile

I tried to order a mix of apple and orange juice, but was told its not possible - I would have to order both drinks and mix it myself!! The Haloumi Cheese, pouched eggs on muffin is normally excellent, but despite ordering well done eggs, they were both completely under cooked - and the waitress said "ok" and did nothing. Luckily the outside seating is very pleasant, which is good considering inside is very smokey. This restaurant has dropped in my rating due to the poor customer service.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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16 reviews from our community

Visitor rating
    1
    5
    8
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
3 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Decent place to hang out”
3 of 5 stars Reviewed July 10, 2012

good for coffee and pizza's. Most people sit there all day drinking coffee. Food and prices are decent. Parking is a problem as it is anywhere in the city.

Visited May 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Top Contributor
135 reviews 135 reviews
67 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
“Outside Seatung is Nice”
3 of 5 stars Reviewed April 25, 2012 via mobile

They used the space to the max by having as many tables as it can possibly hold. Food is OK but not exceptional. Outside seating is nice. Good place for a short meeting.

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
181 reviews 181 reviews
107 restaurant reviews
Reviews in 45 cities Reviews in 45 cities
86 helpful votes 86 helpful votes
“Only going there because of location near my home”
3 of 5 stars Reviewed June 24, 2010

The best food there is the pizza, but that's because Abu Dhabi doesn't do good pizzas!

It's conveniently located for me since it's just opposite my home. If I don't leave near this cafe, I doubt that I would ever go there.

The service is quite poor and I don't like the smoking indoor allowance!

    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Aberdeen, United Kingdom
Top Contributor
55 reviews 55 reviews
35 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Good Chicken Caesar Salad”
3 of 5 stars Reviewed June 3, 2009

Firenze do the best Chicken Caesar Salad. Service is dependable on how busy they are, but generally not slow. Easy to speak to other people across the table without shouting.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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