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“Best hotel in Damascus” 5 of 5 stars
Review of Four Seasons Hotel Damascus

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Four Seasons Hotel Damascus
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5.0 of 5 Hotel   |   Shukri Al Quatli Street | PO Box 6311, Damascus, Syria   |  
Hotel amenities
Ranked #1 of 75 Hotels in Damascus
Bucharest, Romania
Top Contributor
68 reviews 68 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
49 helpful votes 49 helpful votes
“Best hotel in Damascus”
5 of 5 stars Reviewed January 26, 2012

...for sure.
Stayed there in September 2010 for five nights.
Location is very good, rooms are nice.
Food is absolutely great, especially in the Syrian restaurant. They do have a good wine selection and do know how to make good cocktails.
Staff is what really makes the difference, they were all great, true proof of Middle Eastern hospitality.
It was not cheap but it was worth it.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
    83
    26
    4
    3
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 8, 2012

Stayed here one night in December but have eaten here many times over past few years.

I got a very good rate on the room, which is not surprising given the current circumstances, however meals etc are very expensive, set at top international rates in a country where such rates are approaching extortionate. Although the food and service are very good, I'd recommend popping round the back of the hotel to the mall for coffee and breakfast or the handful of food restaurants in the side streets beyond the mall if you're on a budget.

What the hotel lacks is an indoor pool (it's only warm enough to swim in the summer) and the pool area is generally a bit small.

Overall though, great hotel and I'll miss the friendly and helpful staff and hope they will pull through the current bad times and flourish at the end of it!

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 18, 2011

I have visited this property four times in 2011 and each time, given the challenges facing the staff, everyone, and I mean everyone, works tirelessly to be of assistance; to anticipate and be kind. From the moment you arrive at the airport in Damascus, where a representative awaits to when you arrive at the hotel and the staff shares a warm greeting, the Four Seasons Damascus delivers a quality experience. The restaurants are great- traditional Syrian cuisine and Italian along with international selections. When I showed an interest in a pasta dish, but also wanted to have fish, the waiter asked, not suggested, if he might bring a small portion of the pasta and then the fish.... anticipation of desires is what makes a good hotel staff.

The concierges are amazing! They are always seeking to create the most interesting experiences- whether by walking, car, train, or aircraft. They also have access to the best tour guides.

My Virtuoso-affiliated agency, New Act Travel of Los Angeles, handles my reservation. I am always upgraded. The rooms are incredibly comfortable.

Knowing of my interest in trains, my room once had a huge chocolate cake shaped like a train. On another occasion, a battery-operated train was circling the coffee table as I entered the room.

The Spa is fantastic too. The therapists are from various Four Seasons properties, so there is always an interesting mixture of experiences. The spa staff is immensely kind.

Four Seasons Damascus should be on everyone's list....

Room Tip: All of the rooms offer great views- the higher the better. Suite 709 is a favorite!
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dubai
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2011

We stayed at the Four Seasons Damascus in 2011 for 5 days. I think the Four Seasons is the only "real" Five Star Hotel in town. Location is great. We used to walk to most attractions in the city. Food was great, especially in the Syrian restaurant.
There is also a kind of a small shopping arcade just next to the hotel with cafes.
the staff at the hotel were very friendly and every day we got some syrian sweets or speciality treats in our room in the afternoon. I also enjoyed the view from the hotel room over the entire city, especially at night. Spa prices were over the top, so we didn't use it.
If I ever went back to Damascus, I would definitely stay there again. Internet use in the hotel is also very expensive.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dubai
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 19, 2011

From the perfect location facing the national museum & the suleimaniah to the amazing food selection, it's almost guaranteed that you'll enjoy your stay!
The lobby has an amazing good vibe & conviviality feel...The staff is very friendly & English litterate
Al Halabi restaurant offers famous traditional dishes from Aleppo, breakfast buffet is one of the best I've seen throughout my travels.
If i would change anything in the hotel, it would be banning the smoking section.

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
4 of 5 stars Reviewed May 21, 2011

we have been there four wedding it was really nice , we had nice time there and every thing was orgnized as it has to be , the food is great .. but the location is so bad for traffic

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
Top Contributor
80 reviews 80 reviews
79 hotel reviews
Reviews in 52 cities Reviews in 52 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 24, 2011

Nice hotel, awesome breakfast, very good Four Seasons quality standard service. Facade of hotel is a bit ugly, but thats neither here nor there. This hotel is Four Seasons quality on every level. Beware of multiple exchange rate conversions on check-out- they'll claim thats enforced upon it by the authorities (they're probably right), but disclosure with respect to the implication to the quoted rates is not clear- you'll end up paying meaningfully more than you bargained for if you're a dollar customer.

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Four Seasons Hotel Damascus

Address: Shukri Al Quatli Street | PO Box 6311, Damascus, Syria
Location: Syria > Damascus
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 75 Hotels in Damascus
Hotel Class:5 star — Four Seasons Hotel Damascus 5*
Number of rooms: 297
Also Known As:
4 Seasons Hotel Damascus
Four Seasons Damascus
Damascus Four Seasons

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