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“Thanksgiving Buffet - what a disappointment” 1 of 5 stars
Review of The Ritz-Carlton, Doha

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The Ritz-Carlton, Doha
5.0 of 5 Hotel   |   West Bay Lagoon | PO Box 23400, Doha, Qatar   |  
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Ranked #28 of 119 Hotels in Doha
New York
Top Contributor
96 reviews 96 reviews
45 hotel reviews
Reviews in 32 cities Reviews in 32 cities
94 helpful votes 94 helpful votes
“Thanksgiving Buffet - what a disappointment”
1 of 5 stars Reviewed December 3, 2013

We booked a table for the thanksgiving buffet last Thursday and it was so disappointing. The food wasn't great, it was all at different stations, for example, the turkey carving was inside but the vegetables to go with the turkey were outside. The staff only seemed to be interested in serving anyone drinking alcohol, as we were only drinking water and soft drinks, we had to keep asking for them.

One problem was that the turkey and beef were on the same station and the chef was carving the turkey then, using the same knife, went to cut the raw beef!! This is cross contamination and can be dangerous.

We thought it was going to be wonderful but on the whole we were very disappointed with the standard of the food.

Room Tip: Only did dinner so can't comment on the rooms.
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  • Stayed November 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 25, 2013

Fantastic hotel, amazing service. The Rooms are very spacious and a large bathroom. Loved the chocolates being delivered late afternoon. Felt comfortable around the swimming pool. Best burgers at the pool bar too. Location wise its a bit out of the way but nice view of the city. Bars within the hotel are great, breakfast has a large selection however did not rate the dinner buffet. Would stay here again if travelling to Doha.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed in the Ritz-Carlton in Doha and enjoyed the large room and cleverly designed bathroom. The real highlight of our stay was the dinner in the top floor restaurant with an outstanding view of the city. The chef was extremely accommodating to our special requests and made our stay very memorable.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2013

Ive stayed here a numerous amount of times, and each time has been great!!

First of all its the Ritz, so it certantley has to live up to its name.

Im going to describe my experiance in all the outlets ive been to on and not on my stay.

Habana: This place is a cigar bar with a nice balcony, some times it gets way over crowded. Service was ok.

32: A private bar and resturant on the top floor, on thursdays and fridays this place gets extremely busy which makes service extremely slow.

Downstairs there is a buffet, which is amazing, make sure you sit outside also, so you can go walking around the swimming pool and lagoon area after.

The gym was nice but the staff where a little bit dumb, i had to repeat myself 4-5 times everytime i spoke for them to undferstand me.

The Rooms are very small, just a basic bed and toilet.

  • Stayed December 2012, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 4, 2013

The hotel was warm, inviting, and eloquent. From the moment you walk in you feel welcome. Greeted with smiles, efficiency, and well wishes. The rooms are bolstered by high ceilings. The decor is classic. Moderate sized bathroom with separate shower and toilet areas. (Don't forget to check the voltage ratings on your grooming tools. The rooms are not equip for 110v appliances.) The bed was soft with a feather mattress topper and pillows.

The pool is relaxing, complete with waterfall and winding rock walls. Plenty of lounge seating, a swim up bar, and extensive food menu available.

The staff was eager to help me book an excursion. They set up a sand dune bashing tour for me that was really great. Doha does not have a lot of taxi service for simply getting around the city so you will have to reserve a car to get around, which the hotel is happy to help with.

Breakfast had a wide international selection and was quite tasty. I would also recommend dining at the onsite Italian restaurant if possible. The food was quite good.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 3, 2013

We spent a 3 night stay at the Ritz Carlton and had a fabulous stay. The service received from the staff was exceptional and they made our stay very special. We stayed on the club package and would highly recommend this option. The facilities and service in the club lounge are very personal and the food options were excellent, using this option for unlimited wifi is great if travelling with multiple devices! The club lounge staff all deserve a mention for their friendly helpful service, this is a very quiet calm area - great for business and leisure. We used both the indoor and outdoor pools - again pool service was very prompt and friendly and also took some yoga classes which were of a good standard and reasonably priced. Would definitely recommend this hotel.

By contrast we could hear the row being caused over the water at the Hyatt who were having some sort of dreadful beach party at the weekend - it was incredibly noisy and uncouth. On that basis I would strongly advise people not to stay at the Hyatt - they are inconsiderate to their own and others guests and to local residents.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

My wife and stayed here for a week recently. We were both in desperate need of a week to re-charge our somewhat exhausted batteries and that is exactly what we enjoyed. We had a room with Club access and enjoyed a fabulous experience hallmarked by superb service, food and relaxation. The Club lounge is on 23rd floor and is a sumptuous haven to relax over looking the gulf and be treated to exquisite food and beverages. The hotel is classic Ritz Carlton and is immaculate. The pool and fitness facilities are first rate as us the overall decor and state of repair.
Doha itself is a bit of a construction site with cranes and plant machinery at every turn. That said, a walk through the old souk and an opportunity to hear the call for prayer from the scores of local mosques is magical and shouldn't be missed.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Doha

Address: West Bay Lagoon | PO Box 23400, Doha, Qatar
Phone Number:
Location: Qatar > Doha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Doha
#17 Romantic Hotel in Doha
#18 Family Hotel in Doha
#26 Luxury Hotel in Doha
#26 Business Hotel in Doha
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Doha 5*
Number of rooms: 374
Official Description (provided by the hotel):
An iconic landmark in Qatar, The Ritz-Carlton, Doha instills a sense of well-being in its divine service, and every moment is artistically crafted and engraved to last a lifetime. ... more   less 
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Also Known As:
Ritz-Carlton Doha Hotel Doha
Ritz Doha
Doha Ritz Carlton

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